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Identity Theft 101 Wanda Downs, AAP Director, CU Development & Marketing Identity Theft 101 Identity Theft 101 Wanda Downs First Carolina Corporate Credit Union, 2004 to present > Director of CU Development & Marketing AAP


  1. Identity Theft 101 Wanda Downs, AAP Director, CU Development & Marketing

  2. Identity Theft 101 Identity Theft 101 • Wanda Downs • First Carolina Corporate Credit Union, 2004 to present > Director of CU Development & Marketing • AAP Certified 2009 • Graduate of CUNA’s SRCUS of Management, 1999 • Graduate of CUNA’s Financial Management, 1997 • Manager/CEO of Purolator EFCU (1994-2003) • Manager of Fayetteville Observer-Times CU (1992- 1994) • Victim of Identity Theft & Fraud 1997

  3. Identity Theft 101 Identity Theft 101 • What is identity theft?  Currently no STANDARD global definition  Became a federal crime in the US on 10/30/1998 with the enactment of the Identity Theft and Assumption Deterrence Act of 1998, 18 USC § 1028 (a) (7)  The Act covers both identity theft and identity fraud  It is NOT just a financial crime

  4. Identity Theft 101 Identity Theft 101 • Identity Theft vs. Identity Fraud  This Act states that identity theft occurs when a person: “Knowingly transfers or uses, without lawful authority , a means of identification of another person with the intent to commit, or to aid or abet, any unlawful activity that constitutes a violation of Federal law, or that constitutes a felony under any applicable State or local law.”

  5. Identity Theft 101 Identity Theft 101 • Identity Theft vs. Identity Fraud  Identity fraud basically occurs when individuals knowingly and without lawful authority produces an identification document, authentication feature, or a false identification document with the intent to defraud others, including the United States.

  6. Identity Theft 101 Identity Theft 101 • Information relevant to identity theft  The victim’s name  Date of birth  Social Security Number  Address  Mother’s maiden name

  7. Identity Theft 101 Identity Theft 101 • Types of identity theft  Technological – Credit/Debit Card, Skimming, Pretexting, Man-in-the-Middle, Pharming, Vishing, Search Enging Phishing, SMishing  Non-technological – Dumpster diving, Mail theft, Social Engineering, Shoulder Surfing, and theft of personal items

  8. Identity Theft 101 Identity Theft 101 • Who’s at risk? * Center for Identity Management and Information Protection 25% 20% 15% 2011 2012 10% 2013 5% 0% 19 and under 20 ‐ 29 30 ‐ 39 40 ‐ 49 50 ‐ 59 60 ‐ 69 70 ‐ 79

  9. Identity Theft 101 Identity Theft 101 • SC ranks #17 in the nation for identity theft complaints; NC ranks #24:  70.7 vs. 67.8 (complaints per 100,000 population) • NC ranks #23 in the nation for fraud and other complaints; SC ranks #25:  423 vs. 419 (complaints per 100,000 population) • Top 10: FL, GA, NV, MI, MD, CA, AZ, NJ, DE, TX, *NY • *Consumer Sentinel Network Data Book, 2013

  10. Identity Theft 101 Identity Theft 101 • Most Common Uses

  11. Identity Theft 101 Identity Theft 101 • What to do if you become a victim?  File a report with the FTC  File a police report & local federal authorities  File a report with a credit bureau agency and obtain copies of credit report from each agency  Maintain a copy of each report you file  Notify the Social Security Administration  College students should contact the Department of Education  FOLLOW UP!

  12. Identity Theft 101 Identity Theft 101 • Do’s of ID Theft Protection  Review your credit report annually  Review monthly financial statements  Shred papers containing personal & medical information  Use a secured box drop for mail  Close unused credit accounts  Protect your SSN  Own a separate computer for financial matters

  13. Identity Theft 101 Identity Theft 101 • Don’ts of ID Theft Protection  Give personal or financial information to someone who calls/emails/texts you  Use personal information on public computers or unsecured networks  Write your PIN on any plastic card  Give access to your personal financial devices to ANYONE!  Open unknown attachments or click on links that look suspicious  Leave receipts behind

  14. Identity Theft 101 Pop Q Identity Theft 101 Pop Q uiz uiz • I carry my Social Security Card on me at all times. • When I leave home to go shopping, I take only my identification and the necessary credit card(s). • My PIN is written on my card or within my wallet. • I review my monthly credit card statements. • I review my healthcare EOBs to insure proper billing. • I always shred unwanted credit offers received in the mail. • I review my credit report annually. If you answer no any two of these, you could be doing more to protect your identity!

  15. Identity Theft 101 Identity Theft 101 • Resources  www.idtheft.gov  https://www.annualcreditreport.com/index.action  http://www.justice.gov/criminal/fraud/websites/idtheft. html  http://www.utica.edu/academic/institutes/cimip/  Equifax, TransUnion, Experian  Your Credit Union

  16. Contact Information Contact Information Wanda Downs, AAP Director, CU Development & Marketing First Carolina Corporate Credit Union 800-585-4317, ext. 3276 wdowns@firstcarolina.org

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