A Presentation Made To Delegates at the IATA World Passenger Symposium in October 2015 in Hamburg By Paul Tilstone & Aurelie Krau www.festive-road.com
“If you talk to a man in a language he understands, that goes to his head. If you talk to him in his language, that goes to his heart” www.festive-road.com
The Corporate Travel Management Zone Pain-points, stakeholders and the indirect channel 1. The Indirect Distribution Channel Retailers i. The Corporate Booking Platform ii. The Travel Management Company 2. The Corporation Paul Tilstone Founder & CEO @paultilstone
Lets Start With A Refreshing Tale Of Why Challenge, Change & Innovation Are So I mportant… www.festive-road.com
The Corporate Travel Management Zone Pain-points, stakeholders and the indirect channel 1. The Indirect Distribution Channel Retailers i. The Corporate Booking Platform ii. The Travel Management Company 2. The Corporation Paul Tilstone Founder & CEO @aureliekrau
Aurelie Krau Associate – Festive Road Founder - TravelThink @aureliekrau www.festive-road.com
Context… Corporate Booking Platforms: Perspectives on NDC What is a Corporate Booking Platform? On the Leisure side: market places / Online Travel Agencies (OTA). On the Corporate side : Self Booking Tools (SBT) / Online Booking Tool (OBT): • Technological UI used by travellers and/or travel arrangers to make online business travel reservations. • The buyers’ portal of choice: help manage business travel specificities & travel expenditures (advanced configurations, workflows, reporting). @aureliekrau
Context… Corporate Booking Platforms: Perspectives on NDC Business Travel UI’s TMC Users - Airline Aggregator Corporation & Corporate Corporate Traveller Booking Platform • NDC can enhance the two “managed” Business Travel UI’s ( i.e Corporate Booking Platform and Travel Management Company - TMC). • Educating both will help the end corporate customer clearly understand what NDC will and won’t do… • …and illustrate that NDC is not about becoming a “ managed travel bypass ”.
Please contact paul.tilstone@festive- road.com for the rest of this presentation. www.festive-road.com
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