I LOVE MAKING SENSE OF MESSES. Thinking about INFORMATION as a - PowerPoint PPT Presentation

Jan 16, 2023 •232 likes •647 views

I LOVE MAKING SENSE OF MESSES. Thinking about INFORMATION as a material is hard Information can be made from the lack of physical material Information Content Content Context Information architecture is how we arrange the parts to be

I LOVE MAKING SENSE OF MESSES.
Thinking about INFORMATION as a material is hard
Information can be made from the lack of physical material
Information ≠ Content Content Context
Information architecture is how we arrange the parts to be understandable as a whole.
3 LESSONS TO MAKE SENSE OF MESS
#1 LANGUAGE MATTERS
Banana ??!?! Dump truck Word Jargon Apple
How many duplicative nouns does your team deal with?
How many duplicative verbs are related to those nouns?
Model Change vs. Label Change Thing Thing A Thing OBJECT Object B
One label per noun or verb is not always the best way to go
The goal is not simplifying The goal is to know what you mean when you say what you say.
Controlled vocabularies are the greatest thing since sliced bread or pockets. @jcolman’s thumb showing o ff my book’s controlled vocabulary
Experiences are made of language.
Simplify the language in your organisation.
#2 THERE IS NO RIGHT WAY
In most contexts, taxonomy is a tool of rhetoric not an exact science.
If Fresh Direct classified produce scientifically, no one would be able to find anything.
The way you choose to organise your produce says something about you.
There is no one right way to organise something.
The only thing that matters is reaching your goals.
Show an alternative way of organising things.
#3 WE NEED PICTURES
Pictures give us something in common to point to.
Take the time and space needed to collect and iterate.
Visualise something hard to explain
Inspire Realistic, Not Simplistic Thinking
Be Careful of Reductionism Crust Slice Tomato Sauce & cheese Pie Toppings
Show the process, not just results Toppings cheese Tomato Sauce Crust Pizza
With agreement comes momentum. Familiar Words
Make a picture of the monster in everyone’s head.
To start making sense of your mess: • Simplify the language used in your organisation • Show an alternative way of organising things • Make a picture of the monster in everyone’s head
IA is not just for information architects. IA is practiced by everybody.
Cheers! I wrote a book about information architecture for everybody! http://abbytheia.com/makesense/

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