HRSA HR Learning Sessions Renee Lennox Health Resources and Services Administration Office of Human Resources Division of HR Policy and Technology
Learning Objectives • Define the benefits of offering HR Learning Sessions • Identify the elements of an HR Learning Session • Design a marketing plan for HR Learning Sessions 3/30/2018 2
Benefits to Offering HR Learning Sessions • Enhances customer service • HR is being proactive by keeping employees informed • Employees understand topics better, less confusion, less stress • Employees know who to contact for assistance • Decreases the number of calls and emails to the HR Help Desk • Registration in LMS – HR Learning Sessions appear on employee transcripts 3/30/2018 3
What is an HR Learning Session? 3/30/2018 4
What is an HR Learning Session cont… • One hour presentation focusing on HR related topics • Taught by HR staff who are experts on each topic • Offered in-house and virtually via Adobe Connect • Most sessions are held in the afternoon to accommodate regional office staff • Evaluations provided at the end of each session - Feedback is very important to enhance each session and/or to develop new sessions 3/30/2018 5
HR Learning Sessions Division of HR Operations Recruitment/Staffing/Classification and Customer Service Applying for HRSA Vacancy Announcements Federal Hiring for New Managers Federal Resume Workshop Job Applications and Qualifications Writing Position Descriptions Understanding Veteran’s Preference When Applying for a Federal Job Understanding Leave and Earnings Statement (eOPF and myPay) Understanding Within Grade Increases (WGI) and Quality Step Increases (QSI) Position Management and Classification (Managers and Administrative Staff) 3/30/2018 6
HR Learning Sessions Division of Workforce Relations What is the Family Medical Leave Act (FMLA), What Does it Do, How to Apply What is the Voluntary Leave Transfer (VLTP) Program Work Schedules and Alternative Work Schedules (AWS) How to be a Successful Teleworker Ethics and Outside Activities Financial Disclosures and Conflicts of Interest Gifts and Charitable Giving Performance Management Appraisal Program for Supervisors Performance Management Appraisal Program for Employees Federal Benefits Open Season - Know your Benefits Preparing for Retirement 3/30/2018 7
HR Learning Sessions Division of HR Policy and Technology Writing Civilian Honor Awards Writing Commissioned Corps Honor Awards How to Successfully Host an Adobe Connect Session 3/30/2018 8
HR Learning Sessions Division of Workforce Development HRSA Bureau and Office Overview Understanding the Learning Management System (LMS) 3/30/2018 9
HR Learning Sessions Most Popular Topics HRSA Bureau and Office Overview Federal Resume Workshop Understanding Leave and Earnings Statements Understanding Within Grade Increases and Quality Step Increases Performance Management and Appraisal Program for Supervisors Performance Management and Appraisal Program for Employees Know Your Benefits Preparing for Retirement 3/30/2018 10
HR Learning Sessions Timely Delivery of Specific Sessions What time of the year is it? January/February/March – Understanding Leave and Earnings Statements Employees should be checking their LES for benefit changes made during Open Season Employees making changes during tax season should verify any changes made to their tax withholding September/October – Know your Benefits Employees go into Open Season with a better understanding of their benefits November/December – Performance Management and Appraisal Program Supervisors and Employees prepare for PMAP reviews and PMAP development for the upcoming year November/December – Gifts and Charitable Giving Employees have a better understanding of the restrictions surrounding gift giving during the holiday season 3/30/2018 11
Marketing Tools Used to Promote HR Learning Sessions Special OHR events SharePoint Site 3/30/2018 12
HR Learning Sessions Questions? 3/30/2018 13
• Renee Lennox • Health Resources and Services Administration Contact Information • Office of Human Resources • Division of HR Policy and Technology • Rlennox@hrsa.gov • 301-443-3946 3/30/2018 14
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