HR Mission Who We Are: We are a dynamic successful team of HR - PDF document

New Leader Orientation Binder HR Mission Who We Are: We are a dynamic successful team of HR professionals Key Objectives: passionate about making a difference in the lives of • To recruit and retain the best LBH employees who in turn make a difference for employees our patients/residents, customers, and community. • To deliver high quality, efficient HR services • To proactively partner with leaders HR Mission: to create and maintain a great place We work collaboratively to to work be a trusted HR partner to deliver quality innovative HR products and services • To comply with standards, laws & in order to make LBH a regulations great place to work. • To develop capability of all managers and employees HR Vision: We strive to recruit, develop, and retain the best (competent and compassionate) people to do the best work and deliver their best care. LifeBridge Health 3

New Leader Orientation Binder In 2015 Human Resources... • Hired 2,206 people • Processed 7,188 evaluations • Completed 2,014physicals • Received over 111,130 online applications • Processed 1,984 terminations • Ran 2,500 background checks LifeBridge Health 4

New Leader Orientation Binder Overview of HR Structure Joe Quinn, LBH Chief Human Resources Officer Kristen Miller , Executive Assistant Phaedra Stewart , LBH Assistant Vice President Human Resources, Sinai Charlotte Jones , Executive Assistant LBH Assistant Vice President Human Resources, Northwest Charlotte Jones , Administrative Assistant Entity HR Departments - Focus on recruitment, retention, and unique HR needs of the entity Employee Health - Focus on supporting hiring needs of entities and manage HR issues as it relates to Occupational Health LifeBridge Shared Services Centers of Strategy & Design – Focus on subject expertise and consulting Employee Services – Focus on customer service, data quality and operational efficiency LifeBridge Health 5

New Leader Orientation Binder Entity HR Department Talent Acquisition • • Business Partners • Retention • Employee Relations LifeBridge Health 6

New Leader Orientation Binder Entity HR Leadership • Phaedra Stewart, Sinai Hospital of Baltimore/Practice Dynamics • , Northwest/Levindale Geriatric Hospital/LifeBridge Health & Fitness – Member of the entity’s Executive Management Team. – Directly responsible for the overall administration, coordination and evaluation of the human resources entity function. – Focus on Strategic Initiatives. LifeBridge Health 7

Business Partners • Consulting • Staff Realignment/Restructuring • Policies & Procedures • Terminations • Routine Employee Relation, Coaching & Corrective Actions • Rounding & Staff Meetings • Performance Management • Exit Interviews • Training & Development • Team Building • Career Pathing • Engagement/ Succession Planning Turnover/Retention • Workforce Planning •

New Leader Orientation Binder Recruitment Process Starting with you, the Hiring Department Assessing needs Creating/reviewing job descriptions Planning/maintaining head count Requisitions for Open Positions (HR Tracker) If applicable, termination of incumbent Utilizing comments field to add additional details about the position Approval Process Requisitions require approval prior to being posted by Employee Services Submitter may or may not have direct approval abilities All requisitions need VR (Vacancy Review ) approval prior to posting-Sinai only Posting Positions Employee Services posts online to our website (linked to other job boards if needed) Recruiters notified and formal recruiting begins LifeBridge Health 11

New Leader Orientation Binder Recruiting Plan through mutual discussion by HR and Hiring Manager Marketing On-line Bid/Transfer Advertising/Online Job Boards Process Direct Career growth within Correspondence/Community LifeBridge promoted Outreach Initiatives Online Applications Outside Agency - (High Volume) Temp to perm hires Forwarded electronically to Contract negotiations Hiring Mgr. (Screened) Fees and terms Interviewing Consistent and Legal Internal (Manager driven) External (HR driven) Behavioral Interviewing Job Related Questions Applicant Evaluation Feedback Strengths and weaknesses Appropriate documentation including Applicant Disposition Form LifeBridge Health 12

New Leader Orientation Binder Offer & Onboarding External Internal* Internal Equity Internal Equity Market Factors Market Factors Dept Budget Dept Budget Candidate’s current salary Candidate’s current salary Sign-On/Referral Bonuses Sign-On/Referral Bonuses Negotiations Negotiations Recruitment/Employee Hiring Mgr conducts Services processes new hire internal reference check paperwork Managers agree on start Background/Reference date Check Signs Disposition Form Utilize outside vendor Input into HR Tracker Physical* New hire paperwork* Dept Orientation Badging* New Employee Orientation (NEO) for Entity Transfers New Employee Orientation only* (NEO) Dept Orientation 90 Day Introductory Period 90 Day Evaluation *Entity transfers are similarly processed as external hires LifeBridge Health 13

New Leader Orientation Binder Retention • Task Forces • Labor shortage meetings • Benefits • Market Salary Surveys • Leadership/Professional/Workforce Development courses and programs • Emerging Leader Program for Staff • CLPD Interventions • Employee Satisfaction and Pulse Surveys • Career Ladder • Job Bid Across System • Service Awards • New Employee Orientation (NEO) • Recognition Programs • Tuition Assistance Great Place to Work initiatives • LifeBridge Health 14

New Leader Orientation Binder Employee Relations • The relationship between employee and employer • Focus is on developing, maintaining and improving work relationships and resolving conflict through communication and consistent application of policies, laws, and regulations Corrective, not punitive • Issues can come to Human Resources from an employee • or supervisor and involve issues including performance, conduct, theft, safety, harassment and attendance Both the Entity HR Business Partners and/or LifeBridge • HR Employee Relations Consultants consult on employee relations matters LifeBridge Health 15

New Leader Orientation Binder Employee Health • Physicals (Pre-employment) • Random Drug Screens • Drug screening for outside services • All hurt on duty Needle sticks • • Vaccinations • Blood borne pathogen exposures • Fit testing for Residents • Evaluate employees in crisis & refer out Ergonomic evaluations • • OSHA 300 Log • Various committee participation through out hospital LifeBridge Health 16

New Leader Orientation Binder Employee Health Northwest Hospital Sinai/Levindale Karen Iglehart, RN Hospital Occupational Health Nurse manager Peter Andrews, PA-C, Nicole Shepherd, RN Director Occupational Health Nurse, PRN Anna Burns, Employee Janet Klein , RN Health Tech Occupational Health Nurse, PRN Tiffany Snowden, Lillian Harris , Occupational Employee Health Tech Health Assistant/Worker’s Compensation Rosemarie Wetzel , RN Occupational Health LifeBridge Health 17

New Leader Orientation Binder LBH Centers for Strategy and Design • Total Rewards • Employee & Labor Relations • Center for Leadership & Professional Development • Workforce Development • Talent Management and Employee Engagement LifeBridge Health 18

New Leader Orientation Binder Employee Services • One point of contact for employees and managers for all HR related questions • HR Call Center / 410-601-8000 or 2-8000 / Answer Key • Employee Services page on BridgeNet (intranet site) • HR Tracker • Data processing and integrity, including new hire entry • FTA Support/Process performance evaluations • Process benefit enrollments and changes • HR Reporting • Employment Verifications (mortgages, past employment) • FMLA / Short Tem Disability / Long Term Disability • Information for unemployment filings • Tuition Assistance LifeBridge Health 23