Horsham Parish Liaison 2017 Chris Stark, Area Highway Manager - PowerPoint PPT Presentation

Horsham Parish Liaison 2017 Chris Stark, Area Highway Manager Horsham

What we will cover today • Meet the Horsham Team • Area Teams - What do we do? • Asset / Network Management • Highways Comms / Customer Service • TROs / CHS / LTIP • Parking Strategy / Road Space Audits • Winter service • Talk with us – What is going well, what could we do better?

Area Teams - What do we do?

Meet the Horsham Team • Chris Stark – Area Highway Manager • Steve Douglas – Traffic Officer • Seb Willemsen – Highway Engineer • Stef Wreyford – Highway Steward (Streetworks) • Mick Norris – Highway Steward • Paul Stanford – Highway Steward • Tom King – Highway Steward

So what do we do? • Regular inspections of all public highway • Reactive works (Safety Plus) – up to 35k defects per annum. Lump sum costs. – Includes Potholes, trip hazards, overhanging vegetation • Localised patching – programmed works over and above reactive works. • Recommend larger scale works • Monitor road works sites • Signs and Lines maintenance

Typical Highway Safety Defects • Potholes – 40mm deep, 150mm wide • Edge erosion – 100mm deep within 300mm of the carriageway edge • Footway trip – 20mm deep, 10mm slab, 29mm heave or subsidence. • Carriageway heave or subsidence • Sunken / raised / missing covers • Verge overrun – 100mm deep • Hedges – 33% of footway obstructed

Works raised Horsham Area - Total Jobs Raised 01/01/2017 - 13/11/2017 Job % of Works Works Type Number District Contract Raised BB01 Reactive Works 4203 Arun 13.30% 3356 BB02 Planned Works 289 Chichester 26.90% 6798 BB04 Cost Reimburse 270 Crawley 15.50% 3914 BB05 Fixed Sum Works 420 Horsham 21.40% 5391 Arboricultural BB06 59 Mid Sussex 22.90% 5770 Maintenance BB07 Find and Fix Repairs 150 Worthing Total 5391 Total 25229

Customer enquiries • VCO assessments • Drainage issues • Vegetation and tree queries • Highway defects such as potholes, trips • 3 rd party Licences (such as tables and chairs, planting, benches, village gates, Xmas lights) • Traffic issues inc speed, parking, disabled bays, TRO requests

What do we not do! • Enforcement of parking (HDC). • Street cleansing (HDC). • Street name plates (HDC). • Pest extermination (HDC). • Bollards to prevent parking on verges. • Cut trees for light or convenience. • Provide new signs (unless evidence of a safety problem). • Responses to planning applications (Strategic Planning).

Highways Budget Challenge

Locally this means managing expectations • With reduced budgets we need to focus our attention on areas of safety and must demonstrate value for money. • Preventative measures where possible to avoid reactive spend – Asset management approach • We cannot solve every problem and with limited resources and budgets need to prioritise • This often means saying no .

Asset Management Strategy

Highway Infrastructure in West Sussex Footways & Cycleways Bridges & Structures Carriageways Traffic Management Equipment Street Lighting Street Furniture Overall Asset Value in 2016/2017 - £13.137 Billion

What’s driving our approach to Highway Maintenance? 14 Guidance (2013) HMEP CoP (2016)

Everything we do links to our Strategic and Service Delivery Objectives 15

When is the right time to maintain a road

Typical timeline for planning works delivery Identify need - for highway maintenance or improvement, and candidate schemes Assess and prioritise need and schemes Year 1 or 2 scope in asset groups / improvement areas April to March (i.e. LTIP, CHS, IFWP) Forward planning – consultation, design, and specification of individual schemes Draft Annual Delivery Programme – Year 2 Select and optimise schemes for future May to Nov. delivery (aligned to budget availability) December / Approval - Capital Funding and Programme January Delivery - monitor works to ensure they Year 2 or 3 meet delivery and quality requirements April to March

So how are we doing? For information the data is available at https://www.gov.uk/government/uploads/system/u ploads/attachment_data/file/602325/road- conditions-in-england-2016.pdf

Network Management (Streetworks)

Streetworks Team • Streetworks Team manage the coordination of all highway occupations (works and events) across the county. • They try to optimise road space and keep disruption to a minimum. • We have a statutory duty to allow utility providers access to the highway. • Sometimes clashes are unavoidable. • All works are charged through a “Permit” scheme. • They also manage licences for skips, scaffold etc.

Roadworks (permitted) in Horsham district 2016 Row Labels WORK IMMEDIATE (URGENT) LICENCE MAJOR MINOR STANDARD Grand Total &age against County IMMEDIATE (EMERGENCY) UNPLANNED REACTIVE INTENTION TO ISSUE AMBERLEY 1 7 0 4 12 0 24 0.10 ASHINGTON 3 9 1 7 69 12 101 0.42 ASHURST 0 2 0 2 8 0 12 0.05 BILLINGSHURST 10 48 0 15 133 22 228 0.96 BRAMBER 2 7 0 2 15 2 28 0.12 BROADBRIDGE HEATH 2 8 0 8 43 7 68 0.28 COLDWALTHAM 0 3 0 5 31 2 41 0.17 COLGATE 0 2 0 3 14 3 22 0.09 COWFOLD 2 11 1 4 38 1 57 0.24 HENFIELD 9 32 1 15 110 13 180 0.75 HORSHAM TOWN 48 223 8 59 616 90 1044 4.37 ITCHINGFIELD 0 7 0 0 10 3 20 0.08 LOWER BEEDING 1 4 0 3 29 1 38 0.16 NORTH HORSHAM 2 2 0 5 13 0 22 0.09 NUTHURST 0 3 0 0 3 2 8 0.03 PARHAM 0 0 0 1 9 0 10 0.04 PULBOROUGH 6 30 6 97 19 158 0.66 RUDGWICK 2 16 1 3 62 20 104 0.44 RUSPER 0 13 0 2 23 8 46 0.19 SHERMANBURY 0 2 0 1 7 2 12 0.05 SHIPLEY 0 3 0 5 34 1 43 0.18 SLINFOLD 0 10 0 3 46 6 65 0.27 SOUTHWATER 4 37 3 14 134 37 229 0.96 STEYNING 11 60 1 3 145 19 239 1.00 3408 14.28 STORRINGTON 13 49 1 6 135 19 223 0.93 THAKEHAM 1 9 2 4 22 15 53 0.22 UPPER BEEDING 4 17 0 1 46 5 73 0.31 WARNHAM 6 8 0 2 23 1 40 0.17 WASHINGTON 0 7 0 14 35 7 63 0.26 WEST CHILTINGTON 1 16 0 7 51 5 80 0.34 23864 WEST GRINSTEAD 0 6 0 1 22 1 30 0.13 WISTON 0 1 0 0 9 0 10 0.04 WOODMANCOTE 0 8 0 2 20 7 37 0.16 Horsham District 128 660 19 207 2064 330 3408 14.28 County Total 1093 5124 97 1364 13990 2196 23864

Highways Communications and Customer Service

Approx. 5,000 highways contacts per month 1st Jan 2016- 31st Dec Monthly Ave 2016 % 2016 Adur and Worthing 8451 704 16.7 Arun 8268 689 16.4 Chichester 9572 798 19 Crawley 5379 448 10.7 Horsham 9659 805 19.1 Mid Sussex 9159 763 18.1

How are these received?

What is the industry average cost of these contacts? • The industry average cost of: – Face to face - £8.62 – Letter - £5.66 – Email - £4.25 – Telephone call - £2.83 – Online - £0.15

Promoting online contact: • Provides a consistent approach to customers. • Online helps – saves the customer time and us time – direct entry into our system • Saves on revenue cost • Allows us time to deal with more complex issues • Trackable through our system so we can manage our performance • It’s 18 X cheaper than a call and 28 X cheaper than an email!

How to contact us Telephone: 01243 642105 • Self service for information(finding out): • https://www.westsussex.gov.uk/roads-and-travel/ Quick and Effective reporting • of defects: http://love.westsussex.gov.uk Love west sussex phone app https://www.westsussex.gov.uk/roads-and-travel/report-a- • problem-with-a-road-or-pavement/ General Enquiries • https://www.westsussex.gov.uk/roads-and-travel/make- an-enquiry-about-a-road-or-pavement/

Further links Roadworks and projects inc Annual Delivery • Programme https://www.westsussex.gov.uk/roads-and- travel/roadworks-and-projects/ Road works map • https://www.westsussex.gov.uk/roads-and- travel/roadworks-and-projects/roadworks/roadworks- and-road-closures-map/ Highways Twitter • https://www.westsussex.gov.uk/roads-and-travel/west- sussex-highways-twitter/ Public Transport, Walking and Cycling • https://www.westsussex.gov.uk/roads-and-travel/travel- and-public-transport/

Traffic Regulation Orders (TROs) & Community Highway Schemes (CHS)

TROs • TROs are the legal documents that support any prohibition or restriction on the use of the public highway. • There is a statutory process to introduce them, inc 21 day public consultation period. • Valid objections must be given due consideration. • Resource hungry so have to be restricted in number. North Horsham 3, Chanctonbury 1. • Maximum value through the CLC route is £3k per TRO. • Could be delivered as a 3 rd party scheme – costs £7500 minimum.

CHS Community Highway Schemes are an opportunity for • local communities to request improvements to the public highway. Priority to schemes promoting sustainable transport. • Good examples are new footways, pedestrian crossing • facilities, junction improvements. Local traffic calming may be considered on safety • grounds. Schemes typically costing between £3k and £200k. • Applicant will need to demonstrate local support. • Delivery will take at least 2 years. • Capital funded, we will make use of s106 where • available.