Grooming Engaged Entrepreneurial Employees {Finding a 12% increase in Earnings}
Determining What is Possible
Pariveda Solutions Expectation Framework • Effectiveness • The Business of IT • Putting others first • Relationships and Sales • Leadership
How Do You Change Behavior? • Predispositions are Influenced by our : Emotions and Beliefs • So to Change Attitude, we: Begin to view an idea as Possible Then we can encourage changes to Attitude through the discussion what is Expected on the journey to the Possible Because … we can only change Behavior when Attitude has changed
How do Employees View Something as Possible? Stories Anecdotal Evidence Claims must be True Examples in your Company Constantly Communicating Your Delivery as a Leader MUST be Authentic
We Remember the Stories
Prove Your Claims
What Does Engagement Mean to You? • Committed • Active • In sync • Involved • Connected Webster’s: involved in activity; occupied or busy; greatly interested; committed
Emloyee Engagement - A Real Opportunity 7 100% 18 90% 26 80% 70% 49 60% Actively Disengaged Not Engaged 50% Engaged 40% 67 30% 33 20% 10% 0% World Class Average Source: Gallup 12: The Elements of Great Managing
Engaged Employees Personal Engaged Frustration Interest Organization Dormant Frustration Opportunity
Create an Ordered Pair (Interest, Opportunity) Team Member Name: Jason Torrez (3,X) (1,2) (4,X) Interest (2,1) 1.Task Lead 2.Writing 3.PM Cert 4.Gaming SW (X,4) (X,3) 1. White Papers 2.Staff Reviews Opportunity 3.Cloud Computing 4.Business Devel
Does Engagement Work? Forbes: How did you know employee engagement could be so crucial? Conant : “ I saw that of all the measurable elements related to culture building, engagement correlates closest to shareholder returns. We can use engagement as a tool to measure our progress in building a high-performance culture and to set higher standards for our leaders.”
12 Elements of Engaged Employees 1. I know what is expected of me at work. 2. I have the materials and equipment I need to do my work right. 3. At work, I have the opportunity to do what I do best every day. 4. In the last seven days, I have received recognition or praise for doing good work. 5. My supervisor, or someone at work, seems to care about me as a person. 6. There is someone at work who encourages my development. 7. At work, my opinions seem to count. 8. The mission or purpose of my organization makes me feel my job is important. 9. My associates or fellow employees are committed to doing quality work. 10. I have a best friend at work. 11. In the last six months, someone at work has talked to me about my progress. 12. This last year, I have had opportunities at work to learn and grow.
When in place...Profitability increases by 12% • Feel they have the opportunity and tools to do their best - EVERY DAY • Believe their fellow employees were committed to quality and success • Feel that their opinions counted, they could act on those opinions and that it would affect the performance of the company • Sense a connection between their work and the company ’ s mission
“Building an Engaged Workforce”
Questions? Martin O’Neill President TAB-BWI marty@tab-bwi.com (410) 263-0522 For more BOSS webinars visit us at: www.thealternativeboard.com/events
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