FY 2019 CITY MANAGER’S PROPOSED BUDGET Safe, Secure & Just Community April 4, 2018
Strategic Plan Theme Areas • Distinct & Vibrant Neighborhoods • Inclusive City • Well-Managed Government • Safe & Resilient Community • Flourishing Arts, Culture & Recreation • Strong Economy • Public Works & Resource Recovery • Thriving Children & Youth • Environmental Sustainability • Healthy Residents • Multimodal Transportation 1
Agenda • Safe & Resilient Community • 311 Implementation • DEC 911 Initiatives • Fire Physicals • Dual-Role Update • SAFER Grant • Multimodal Transportation • Vision Zero • Well-Managed Government • Public Safety Recruitment & Retention 2
311 Implementation (DEC) Phase 2 • Status: Complete Phase 3 • Status: In Progress • Steps • Develop staffing plan • Finalized Service Level Agreements (SLAs) with departments • Identify the technology solution for the Customer Relation Management (CRM) system • Provide staff training • Develop branding and communications plan for 311 • Implement CRM improvements and 311 phone number required 3
311 Implementation (DEC) Phase 3 • Implementation Timeline Estimated Delivery June 2018 CRM Selection Process July 2018 Procurement Process July 2018 Public Engagement November 2018 Program Foundation Tasks January 2019 Develop Training Plan March 2019 Business Process Training July 2019 Customer Service Training July 2019 Public Engagement August 2019 New CRM Software Implementation September 2019 CRM Training September 2019 Full Roll-Out Prep 4
DEC 911 Initiatives • Text 911 Installed and Operational • • Smart 911 What is smart 911? • Installed and operational • Number of people signed up • Working on facilities portion • Getting businesses completed • 5
DEC 911 Initiatives Cont’d • Joint Phone Project with Arlington • Live 2018 4th Quarter • RFP to be released soon • VITA Grant obtained • ESInet Connections are in the process 6
Physicals (Fire) • In FY 2018, AFD worked with new vendor for annual physicals • New contract allows all employees to receive comprehensive physical • More efficient process – 250 physicals complete in 1 month vs. 12 months • Reduced cost: $75,000 • Continued in FY 2019, added more cancer screenings • Positive reviews from workforce 7
Dual Role Responders (Fire) • October 2014 • 65 Single Role Medic Positions • 10 EMS Supervisor Positions • January 2018 • 28 remaining Single Role Medic Positions • All 10 remaining EMS Supervisors have become dual- role EMS Captains • Currently have 23 dual-role providers who are fully qualified and operational (not in internship/training) • As single role medic vacancies occur, firefighters are hired. • Some new hires come with dual-role certifications (becoming harder to compete for and successfully hire), while others start paramedic training using the Assistance to Firefighters Grant. 8
Dual Role Future Impact (Fire) • Single-role medics are not required to cross-over. All have the option to remain in their single-role medic position. • Capability differences between single-role medics and firefighters remain. • 2 Engines now have ALS capability. • (E205 on Cameron St. and E207 on Duke St.) • Cannot take advantage of staffing efficiencies to get all engines and ladder trucks staffed with four (4) responders. 9
Dual Role Impact of Hiring & Attrition (Fire) • Since October 2014 Single-Role Firefighter/EMT Medics Hired 0 96 Have left the 7 13 Department (retired) Have left the 16 32* Department (resigned) Volunteered to start 16 25 training to become dual- role provider Are currently working in 0 12 internship/crossover classes Have crossed over and 15 8 are serving as dual-role * 28 out of 32 resignations had less than 5 years on the job 10
SAFER Grant (Fire) • Grant application opens 3/26/18 • Item will come before City Council 4/10/18 seeking approval to apply • Proposal Details • Add 9 FTEs to increase minimum staffing on three ladder trucks from 3-person minimum to 4-person minimum on all three shifts • Year 1: 75% of salaries and benefits funded by grant • Year 2: 75% of salaries and benefits funded by grant • Year 3: 35% of salaries and benefits funded by grant • Year 4: 0% of salaries and benefits funded by grant • AFD has identified future cost savings to assist with local matches 11
Vision Zero (Police) • New Traffic Safety Unit • Internal shifting from Motor Unit added 10 FTEs in FY 2018 for a total of 126 FTEs in Patrol; IACP recommendation is 134 FTEs • Supplemental: +6.0 FTEs for Traffic Safety Officers 12
Vision Zero Cont’d (Police) • 6 new Traffic Safety Officers • Focus on traffic enforcement throughout City • Monitor top 10 high-risk crash locations • Educate community on traffic safety • Provide opportunity/training on traffic safety • Grant opportunity for additional equipment 13
Recruitment & Retention • Meeting to review market data • Evaluating health of Public Safety pay, today • Comparator data requested and received • Are we behind, and if so, where? • Identifying three potential strategies which may include: • Market rate adjustments • Reallocating individual classifications • Adjusting specific areas of the pay scales • Overall redesign of pay scales • Other strategies • Public Safety Work Groups creating reports of their initial recommendations • City Manager will then make recommendations 14
Budget Work Session Schedule Tuesday, February 20, 2018 Proposed Budget Presentation and Worksession #1: Revenues City Hall (301 King Street), City Council Chambers (7:00 PM) Thursday, February 22, Public Budget Presentation 2018 Beatley Library, 5005 Duke Street (7:00 PM) Monday, February 26, 2018 Worksession #2: Alexandria City Public Schools ACPS Headquarters, 1340 Braddock Rd. (1st Floor Board Room) (7:00 PM) Wednesday, March 7, 2018 Worksession #3: Capital Improvement Program City Hall (301 King Street), Sister Cities Room #1101 (7:00 PM) Monday, March 12, 2018 Budget Public Hearing City Hall (301 King Street), City Council Chambers (4:00 PM) Wednesday, March 14, Worksession #4: Accountable, Effective & Well Managed 2018 Government City Hall (301 King Street), Sister Cities Room #1101 (7:00 PM) Wednesday, March 14, Set the Maximum Property Tax Rates 2018 City Hall (301 King Street), City Council Chambers (No earlier than 8:30 PM) Wednesday, April 4, 2018 Worksession #6: Safe, Secure & Just Community City Hall(301 King Street), Sister Cities Room #1101 (7:00 PM) 15
Budget Work Session Schedule Wednesday, April 11, 2018 Worksession #7: Healthy & Thriving Residents City Hall (301 King Street), Sister Cities Room #1101 (7:00 PM) Saturday, April 14, Tax Rate Public Hearing 2018 City Hall (301 King Street), City Council Chambers (9:30 AM) Tuesday, April 17, Worksession #5: Livable, Green & Prospering City 2018 City Hall (301 King Street), Sister Cities Room #1101 (7:00 PM) Wednesday, April 18, 2018 Worksession #8: Follow-up Topics City Hall (301 King Street), Sister Cities Room #1101 (7:00 PM) Tuesday, April 24, Preliminary Add/Delete List Discussion 2018 City Hall (301 King Street), City Council Workroom (6:00 PM) Monday, April 30, Final Add/Delete List Discussion 2018 City Hall (301 King Street), Council Chambers (7:00 PM) Thursday, May 3, Budget Adoption 2018 City Hall (301 King Street), City Council Chambers (7:00 PM) 16
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