FTB Website Redesign Michelle Fallon Administrative Services - PowerPoint PPT Presentation

Jun 12, 2023 •422 likes •611 views

FTB Website Redesign Michelle Fallon Administrative Services Division Mike Meehan Administrative Services Division September 12, 2019 FTB Website Redesign | September 2019 Board Meeting 1 FTB Website Redesign Our Vision: Plain

FTB Website Redesign Michelle Fallon – Administrative Services Division Mike Meehan – Administrative Services Division September 12, 2019 FTB Website Redesign | September 2019 Board Meeting 1
FTB Website Redesign Our Vision: • Plain Language • State Templates • Improved Navigation – Task Oriented – Lean Content • Accessible to All FTB Website Redesign | September 2019 Board Meeting 2
Project Strategy Old Website New Website New Website Request Process 3% Content 28K Files Satisfies 95% visits  Forms  Content Internal Repository 97% Content Satisfies remaining 5% visits FTB Website Redesign | September 2019 Board Meeting 3
FTB Website Redesign Planning and Implementation: • Working Teams – Redesign Team – Internal Repository – Request Process • Communication Plans FTB Website Redesign | September 2019 Board Meeting 4
FTB Website Redesign | September 2019 Board Meeting 5
FTB Website Redesign | September 2019 Board Meeting 6
FTB Website Redesign | September 2019 Board Meeting 7
FTB Website Redesign Video FTB Website Redesign | September 2019 Board Meeting 8
FTB Website Redesign Planning and Implementation: • Internal Test Drive • Go-Live on Saturday June 22, 2019! FTB Website Redesign | September 2019 Board Meeting 9
Slide 10. This slide is intentionally blank. Staff photos redacted.
Slide 11. This slide is intentionally blank. Staff photos redacted.
FTB Website Redesign Feedback and Fixes • Early Life Support • Feedback Link • Early Challenges: – External Search Engines – Archived Content FTB Website Redesign | September 2019 Board Meeting 12
FTB Website Redesign | September 2019 Board Meeting 13
FTB Website Redesign Feedback and Fixes • “Your new website is beautiful and very user friendly!” • “This website is cleanly laid out, especially useful on mobile devices. Thanks for keeping it organized!” • “Very user friendly and professional website.” FTB Website Redesign | September 2019 Board Meeting 14
FTB Website Redesign Success Factors • Executive Support • Engaged Enterprise – ONE FTB • Moments that Matter FTB Website Redesign | September 2019 Board Meeting 15
Slide 16. This slide is intentionally blank. Staff photos redacted.
Slide 17. This slide is intentionally blank. Staff photos redacted.
Questions? FTB Website Redesign | September 2019 Board Meeting 18

Recommend

Website Redesign www.dunwoodyga.gov 11-12-13 Current Website Our Primary Engagement Tool

Website Redesign www.dunwoodyga.gov 11-12-13 Current Website Our Primary Engagement Tool The Citys website is the first point of contact for our residents, businesses, community, and beyond Year to Date Stats: 135,314 unique

194 views • 17 slides

Website Redesign www.clackamas.edu The Goal Create a well-designed, easy-to-use website with

Website Redesign www.clackamas.edu The Goal Create a well-designed, easy-to-use website with simple navigation that helps prospective students quickly find the information they need to apply and enroll at CCC on any type of device. Strategic

363 views • 15 slides

City of Pittsburgh Website Redesign Project 1 University of Pittsburgh Team Student Members

City of Pittsburgh Website Redesign Project 1 University of Pittsburgh Team Student Members Alina Bengert Jacob Brintzenhoff Tyler Brooks Faculty Advisors Tiffany Carruthers Leona Mitchell Andrew Garfinkel Dmitriy Babichenko Flory

1.04k views • 92 slides

Reflecting Excellence in Website Redesign Beth Johnston, Lindbergh Schools 5,896 students and

Reflecting Excellence in Website Redesign Beth Johnston, Lindbergh Schools 5,896 students and growing 1 ECE, 5 elementary schools, 2 middle schools and 1 high school in suburban St. Louis County No. 1 K-12 District in Missouri-Academic

476 views • 25 slides

Trade Secrets By: Saraah F, Paloma F, Vivian H Online Content Website Redesign TODAY'S AGENDA

HAIR|BEAUTY|SALON Trade Secrets By: Saraah F, Paloma F, Vivian H Online Content Website Redesign TODAY'S AGENDA Introduction Company Overview / Project Scope Customer Persona Competitive Assessments Goal Settings Content Strategy (Types,

656 views • 31 slides

SelfDesign Learning Community Brand, Identity and Website Redesign The Background. The

+ SelfDesign Learning Community Brand, Identity and Website Redesign The Background. The SelfDesign Learning Community is among the largest distance/distributed learning schools and personalized learning programs in British Columbia,

566 views • 27 slides

Waterloo Womens Field Hockey Club Website Redesign Presented by Group 2 WHO IS WWFHC? A

Waterloo Womens Field Hockey Club Website Redesign Presented by Group 2 WHO IS WWFHC? A non for profit club organisation that runs in the KW region Offers indoor and outdoor field hockey to girls and women aged 13 and above

398 views • 20 slides

University of San Diego Brand & Style Elements USD Website Redesign Overview Goals Content

University of San Diego Brand & Style Elements USD Website Redesign Overview Goals Content Brand & Style Goals WHY: Mobile-First Initiative WHAT: All USD maintained sites and department sites WHEN: Completion estimated December 2015

1.23k views • 37 slides

Outline Outline Consumer Expenditure Survey p y Why redesign the CE? Why redesign the CE?

Outline Outline Consumer Expenditure Survey p y Why redesign the CE? Why redesign the CE? Data Users Need Forum The CE Redesign Process h d Michael W. Horrigan Associate Commissioner Associate Commissione The philosophy of

82 views • 4 slides

IT Governance Committee November 20, 2019 2-3 p.m. Boyd George Meeting Room, Lineberger Website

IT Governance Committee November 20, 2019 2-3 p.m. Boyd George Meeting Room, Lineberger Website Assessment & Redesign Project External Website & Internal PortalDoug Minor, associate vice president of digital strategy Website

567 views • 17 slides

Recommendation Report: A compilation of recommendations for the redesign of the Registrars

Recommendation Report: A compilation of recommendations for the redesign of the Registrars Office website Our Goal Using data drawn from both the student card sorts sessions and the advisor think-aloud protocols, our goal was to create a list

579 views • 14 slides

REDESIGN IN MILWAUKEE COUNTY Redesign edesign Pl Planni anning ng Tea eam Wisconsin

PSYCHIATRIC CRISIS REDESIGN IN MILWAUKEE COUNTY Redesign edesign Pl Planni anning ng Tea eam Wisconsin Policy Forum Human Services Research Institute Technical Assistance Collaborative Public-Private Advisory

575 views • 24 slides

RESILIENT REDESIGN III - 2016 2016 Resilient Redesign Workshop November 15, 2016 1 Welcome!

RESILIENT REDESIGN III - 2016 2016 Resilient Redesign Workshop November 15, 2016 1 Welcome! THE SE FLORIDA REGIONAL CLIMATE CHANGE COMPACT Fully Ratified January 2010 Commitments include: Policy Collaboration Develop

721 views • 12 slides

Redesign Collaborative January 16, 2019 Using ESSA to Redesign High Schools to Support Their

Cross-State High School Redesign Collaborative January 16, 2019 Using ESSA to Redesign High Schools to Support Their Communities in the 21 st Century Welcome fr from Every ryone Graduates Center Its our Third Year Together -Joy Focus for

544 views • 8 slides

CHART OF ACCOUNTS REDESIGN PROJECT November 13, 2017 AGENDA 1 5 Overview Timeline Session

CHART OF ACCOUNTS REDESIGN PROJECT November 13, 2017 AGENDA 1 5 Overview Timeline Session Format and 2 Definition and Benefits 6 Guidelines 3 7 Stakeholder Contributions Project Team and Website 4 Cross-application Impacts 8

343 views • 20 slides

MN Community Action Redesign Explorations August 8, 2014 Agenda Redesign basics: Shared

MN Community Action Redesign Explorations August 8, 2014 Agenda Redesign basics: Shared Services, Shared Employees, Collaborations, Merger Minnesota CAA experiences Discussion Resources Next slides courtesy of CAPLAW,

382 views • 20 slides

Program Redesign: Redesign Stakeholder Advisory Board Meeting #2 January 23, 2015 Agenda

California Childrens Services Program Redesign: Redesign Stakeholder Advisory Board Meeting #2 January 23, 2015 Agenda 10:00-10:30 Registration 10:30-10:50 Welcome and Purpose Statements - Overview of Todays Meeting Focus - Goals

585 views • 33 slides

Website Presentation Version 1.0 Client Name (+1) 234-456-7890 lorem@projectpack.com

Website Presentation Version 1.0 Client Name (+1) 234-456-7890 lorem@projectpack.com projectpack.com Your initial concepts Over the next few pages are the initial concepts for your new website redesign. These are based on your goals, and

509 views • 5 slides

Consultation Process (SE-109) Revised Proposal for Process Redesign June 20, 2013 Agenda

Outage Management Redesign Consultation Process (SE-109) Revised Proposal for Process Redesign June 20, 2013 Agenda Summary of Stakeholder Feedback Comments on Initial Redesign Proposal IESO Response and Action Proposal for

337 views • 11 slides

BEHAVIORAL HEALTH REDESIGN UPDATE MAY 22, 2019 Slide 1 Why Redesign? Why Now? Medicaid is the

BEHAVIORAL HEALTH REDESIGN UPDATE MAY 22, 2019 Slide 1 Why Redesign? Why Now? Medicaid is the largest payer of 40 th in the country for $$$ behavioral overall access to health services mental health care in Virginia 41 st in the country

570 views • 21 slides

Care Redesign and Population Health Care Redesign Amendment At stakeholder request, we asked

Care Redesign and Population Health Care Redesign Amendment At stakeholder request, we asked CMS to approve an amendment to our All-Payer Model (Model) to obtain comprehensive patient level Medicare data to support care coordination, to

338 views • 31 slides

California Childrens Services Program Redesign Redesign Stakeholder Advisory Board (RSAB) Update

California Childrens Services Program Redesign Redesign Stakeholder Advisory Board (RSAB) Update Webinar Focus: CCS Program Improvement Process and Technical Workgroups Update May 29, 2015 Agenda 10:00-10:10 Welcome, Introductions, and Roll

698 views • 30 slides

Health Redesign March 1, 2017 March 1, 2017 2 Agenda Childrens Medicaid Redesign Team

Childrens Health and Behavioral Health Redesign March 1, 2017 March 1, 2017 2 Agenda Childrens Medicaid Redesign Team (MRT): General Information Overview and Summary of Draft 1115 MRT Waiver Amendment Research Goals for

568 views • 31 slides

LoD-4 IT Platform Nikolaos Karadimas Ass. Professor of Informatics Hellenic Army Academy

LoD-4 IT Platform Nikolaos Karadimas Ass. Professor of Informatics Hellenic Army Academy Website Redesign Objectives To update the look & feel of the current website with a contemporary design To better organize the content of the

102 views • 9 slides