Robotic Process Automation Framework Service Drawdown Available to all of Civil and Public Service 01 st October 2019 Derek Melia and Oonagh Hackett
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Framework Design Journey • A Request for Information (RFI) issued to the market in December 2018 • Twelve (12) responses received in February 2018 • Report compiled and issued to sourcing team • Discussion with each Department involved in DPER RPA Pilot • Procurement strategy formulated • Four (4) key service requirements identified: 1. The supply, renewal and installation of RPA licences 2. The provision of RPA Training and Development 3. The provision of RPA Software Vendor expert technical support 4. The provision of RPA and RPA-related consultancy services 3
Framework Selection Criteria • Professional ability and staff experience • Organisational capacity • Provide three RPA software vendors • Provide previous contract examples at small medium and large scale • Individual RPA licences on an annual basis • Deployed both “On Premise” or “Off Premise” • A recognised accreditation for each software Vendor proposed 4
Framework Quality Award Criteria • RPA Desirable Features • RPA Software and Licences including installation • RPA Training and Development • Expert Technical Assistance for each RPA Software Vendor • Quality Assurance and Data Protection • Framework Management • Project Management Plan 5
RPA Functionality and Features Credentials Repository Enterprise Application Access Unattended Triggering Exception Handling Data Integration Recorder Non GUI Data Acquisition Optical Character Recognition (Green Screen) RPA Functions Application Program Robot Management Interface (API) Remote Application Access Visual Application Modeller User Interface (UI) element Robot Management targeting
Marks Weighted to Framework Priorities - Learning Award Criteria Max. Score RPA Features Within Cost… Criterion 1 RPA Desirable Features 60 Service Delivery training was Criterion 2 RPA Software and Licences including installation 50 nearly 50% of Criterion 3 RPA Training and Development 150 Criterion 4 Expert Technical Assistance for each RPA Software Vendor 100 the marks Criterion 5 RPA Consultancy Services 100 available Framework And Services Management Criterion 6 Quality Assurance and Data Protection 70 Criterion 7 Framework Management 40 Criterion 8 Project Management Plan 80 Quality Total 650 Cost COST RPA “On Premise” Annual Licence 80 RPA “ Off Premise” Annual Licence 80 RPA Training three Levels (Beginner, Intermediate & Advanced) 170 Cost Total 350 7
Framework Outcome • RFT Published in December 2019 and awarded in July 2019 • Deloitte Ireland is appointed to Framework as Single Supplier to all Civil and Public Service • RPA Software Vendors provided through this Framework are: • Blue Prism • NICE • UI Path 8
How to use the RPA Framework? • OGP have developed a Framework User Guide • The Framework is available immediately as it is direct draw down • To access the Framework, please log onto www.ogp.gov.ie and the Buyer zone and select/search as follows: • Category: Information and Communication Technology & Office Equipment • Keyword: ‘ Robotic Process Automation ’ • OGP Clients must register to gain access to the Buyer zone available to all public service buyers accessing live contracts/frameworks. • https://bz.procurement.ie/contracts/4269 • Once logged in, you can view all info relating to the RPA including pricing. 9
Framework User Guide • What is a framework agreement? • What is the Robotic Process Automation? • Why should I use this Framework? • Framework route vs full procurement • Who can use this Framework? • What is the duration of the Framework? • What services are covered by this framework? • Who can provide services under this Framework and how do I access the services? • How does the pricing work? • How the Service Providers were chosen? • How do I go about filling out a Notification to Activate Services Form (NASF)? • How can I manage this contract? 5
What services are covered by this Framework? • There are four services that Deloitte will deliver, these are: 1. The supply, renewal and installation of RPA licences 2. The provision of RPA training and development 3. The provision of proposed RPA Software Vendor expert technical support 4. The provision of RPA and RPA related consultancy services • In order for this mechanism to work efficiently, you should have a clear understanding of your requirements and specifications. • The OGP, DPER Innovation Unit and Deloitte will provide assistance if needed. 11
Framework User Guide • Drawdown Mechanism – Direct Drawdown • If you propose to award a contract for RPA Services, you must complete a Notification to Activate Services Form (NASF), which is available to download at www.ogp.gov.ie. • The NASF document forms the contract between your organisation and Deloitte Ireland LLP. • The NASF should be submitted to the Deloitte Ireland LLP directly at (IE_GPS_RPA@deloitte.ie) while also copying the OGP at (rpa@ogp.gov.ie) 12
Notification to Activate Services Form (NASF) • The term of the Contract to be awarded, for example: • 6 week (Proof of Concept) • 2 years (RPA Licenses, 20 days Consultancy, 7 attendees at beginners training) • The data protection information - Processing, Personal Data and Data Subjects ( please engage with your DPO to assess what data will be processed ) • Schedule A to the NASF: Confidentially Agreement • Schedule B to the NASF: Confidentiality Agreement - Data Protection 13
Notification to Activate Services Form (NASF) • The scope of the contract to be awarded, for example: 1. Training • Level of training required: • Beginner (10 days) • Intermediate (5 days) • Advanced (3 days) • Number of Attendees • Software Vendor (if Vendor specific) • Location Client/Deloitte Premises 2. On/Off Premises RPA Licence/Subscription • On/Off Premise implementation cost 3. RPA Consultancy • Type of Consultancy (Business Analyst service etc.) • Number of Days required 4. RPA Software Vendor expert technical support 14
Questions Thank you! 15
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