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This work is licensed under the Creative Commons Attribution-Non Commercial 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc/4.0/ or send a letter to Creative Commons, PO Box 1866, Mountain


  1. This work is licensed under the Creative Commons Attribution-Non Commercial 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc/4.0/ or send a letter to Creative Commons, PO Box 1866, Mountain View, CA 94042, USA. Welcome to today’s webinar. We will begin shortly. For audio, please make sure to also join the call.

  2. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc/4.0/ or send a letter to This work is licensed under the Creative Commons Attribution-Non Commercial 4.0 International License. Creative Commons, PO Box 1866, Mountain View, CA 94042, USA. #

  3. This work is licensed under the Creative Commons Attribution-Non Commercial 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc/4.0/ or send a letter to Creative Commons, PO Box 1866, Mountain View, CA 94042, USA.

  4. GOALS FOR TODAZ Learn to identify the level of support and direction your team members need. This work is licensed under the Creative Commons Attribution-Non Commercial 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc/4.0/ or send a letter to Creative Commons, PO Box 1866, Mountain View, CA 94042, USA.

  5. GOALS FOR TODAZ Be able to choose a management treatment based on your team members' needs. This work is licensed under the Creative Commons Attribution-Non Commercial 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc/4.0/ or send a letter to Creative Commons, PO Box 1866, Mountain View, CA 94042, USA.

  6. GOALS FOR TODAZ Feel confident getting your team to a place of optimal performance. This work is licensed under the Creative Commons Attribution-Non Commercial 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc/4.0/ or send a letter to Creative Commons, PO Box 1866, Mountain View, CA 94042, USA.

  7. Agenda for today Diagnosis and Treatment Situational Leadership Practice Debrief and Close This work is licensed under the Creative Commons Attribution-Non Commercial 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc/4.0/ or send a letter to Creative Commons, PO Box 1866, Mountain View, CA 94042, USA.

  8. This work is licensed under the Creative Commons Attribution-Non Commercial 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc/4.0/ or send a letter to Creative Commons, PO Box 1866, Mountain View, CA 94042, USA. OR Type in chat box Press 1 on the phone

  9. Diagnosis and Treatment This work is licensed under the Creative Commons Attribution-Non Commercial 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc/4.0/ or send a letter to Creative Commons, PO Box 1866, Mountain View, CA 94042, USA.

  10. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc/4.0/ or send a letter to This work is licensed under the Creative Commons Attribution-Non Commercial 4.0 International License. Creative Commons, PO Box 1866, Mountain View, CA 94042, USA. 

  11. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc/4.0/ or send a letter to This work is licensed under the Creative Commons Attribution-Non Commercial 4.0 International License. Creative Commons, PO Box 1866, Mountain View, CA 94042, USA. 

  12. This work is licensed under the Creative Commons Attribution-Non Commercial 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc/4.0/ or send a letter to Creative Commons, PO Box 1866, Mountain View, CA 94042, USA.   

  13. R- Yourlurn! Experiential Activity #1 10 Minutes 0 8 Read three scenarios, which present management problems in a campaign Determine what type of management problem each scenario presents and what management treatment you can use to solve the problem. ACCESS WORKBOOK This work is licensed under the Creative Commons Attribution-Non Commercial 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc/4.0/ or send a letter to Creative Commons, PO Box 1866, Mountain View, CA 94042, USA.

  14. This work is licensed under the Creative Commons Attribution-Non Commercial 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc/4.0/ or send a letter to Creative Commons, PO Box 1866, Mountain View, CA 94042, USA. OR Type in chat box Press 1 on the phone

  15. Diagnosis and Treatment Situational Leadership Agenda for today Practice Debrief and Close This work is licensed under the Creative Commons Attribution-Non Commercial 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc/4.0/ or send a letter to Creative Commons, PO Box 1866, Mountain View, CA 94042, USA.

  16. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc/4.0/ or send a letter to This work is licensed under the Creative Commons Attribution-Non Commercial 4.0 International License. Creative Commons, PO Box 1866, Mountain View, CA 94042, USA. A LOT SUPPORTIVE BEHAVIOR LITTLE LITTLE DIRECTIVE BEHAVIOR A LOT

  17. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc/4.0/ or send a letter to This work is licensed under the Creative Commons Attribution-Non Commercial 4.0 International License. Creative Commons, PO Box 1866, Mountain View, CA 94042, USA. A LOT SUPPORTIVE BEHAVIOR LITTLE LITTLE DIRECTIVE BEHAVIOR A LOT

  18. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc/4.0/ or send a letter to This work is licensed under the Creative Commons Attribution-Non Commercial 4.0 International License. Creative Commons, PO Box 1866, Mountain View, CA 94042, USA. A LOT SUPPORTIVE BEHAVIOR DIRECTING LITTLE LITTLE DIRECTIVE BEHAVIOR A LOT LOW COMPETENCE HIGH COMMITMENT

  19. This work is licensed under the Creative Commons Attribution-Non Commercial 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc/4.0/ or send a letter to Creative Commons, PO Box 1866, Mountain View, CA 94042, USA. A LOT COACHING SUPPORTIVE BEHAVIOR DIRECTING LITTLE LITTLE DIRECTIVE BEHAVIOR A LOT LOW COMPETENCE HIGH COMMITMENT

  20. Creative Commons, PO Box 1866, Mountain View, CA 94042, USA. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc/4.0/ or send a letter to This work is licensed under the Creative Commons Attribution-Non Commercial 4.0 International License. A LOT COACHING SUPPORTIVE BEHAVIOR DIRECTING LITTLE LITTLE DIRECTIVE BEHAVIOR A LOT LOW COMPETENCE LOW COMPETENCE HIGH LOW COMMITMENT COMMITMENT

  21. Creative Commons, PO Box 1866, Mountain View, CA 94042, USA. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc/4.0/ or send a letter to This work is licensed under the Creative Commons Attribution-Non Commercial 4.0 International License. A LOT SUPPORTING COACHING SUPPORTIVE BEHAVIOR DIRECTING LITTLE LITTLE DIRECTIVE BEHAVIOR A LOT LOW COMPETENCE LOW COMPETENCE HIGH LOW COMMITMENT COMMITMENT

  22. Creative Commons, PO Box 1866, Mountain View, CA 94042, USA. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc/4.0/ or send a letter to This work is licensed under the Creative Commons Attribution-Non Commercial 4.0 International License. A LOT SUPPORTING COACHING SUPPORTIVE BEHAVIOR DIRECTING LITTLE LITTLE DIRECTIVE BEHAVIOR A LOT HIGH LOW COMPETENCE LOW COMPETENCE COMPETENCE HIGH LOW VARIABLE COMMITMENT COMMITMENT COMMITMENT

  23. Creative Commons, PO Box 1866, Mountain View, CA 94042, USA. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc/4.0/ or send a letter to This work is licensed under the Creative Commons Attribution-Non Commercial 4.0 International License. A LOT SUPPORTING COACHING SUPPORTIVE BEHAVIOR DIRECTING DELEGATING LITTLE LITTLE DIRECTIVE BEHAVIOR A LOT HIGH LOW COMPETENCE LOW COMPETENCE COMPETENCE HIGH LOW VARIABLE COMMITMENT COMMITMENT COMMITMENT

  24. Creative Commons, PO Box 1866, Mountain View, CA 94042, USA. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc/4.0/ or send a letter to This work is licensed under the Creative Commons Attribution-Non Commercial 4.0 International License. A LOT SUPPORTING COACHING SUPPORTIVE BEHAVIOR DIRECTING DELEGATING LITTLE LITTLE DIRECTIVE BEHAVIOR A LOT HIGH HIGH LOW COMPETENCE LOW COMPETENCE COMPETENCE COMPETENCE HIGH LOW VARIABLE HIGH COMMITMENT COMMITMENT COMMITMENT COMMITMENT

  25. Agenda for today Diagnosis and Treatment Situational Leadership Practice Debrief and Close This work is licensed under the Creative Commons Attribution-Non Commercial 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc/4.0/ or send a letter to Creative Commons, PO Box 1866, Mountain View, CA 94042, USA.

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