The Journey to RFID February 2016
Planning for the Future HOW WHY Develop the best practise RFID Seeking to find a Inventory processes across the group Management system to business environment. enable item level tracking of Apply best practices to the merchandise from the BOH Merchandise Visibility Solution to the Sales floor within the Group environment Increase sales revenue Measure the benefits on Inventory Management, Sales , Reducing the Risk of Loss online fulfilment & replenishment Increasing Stock Accuracy. WHAT Implement RFID merchandise visibility solution to further enhance our customers shopping experience Provide improved operational visibility Enabling us to more efficiently identify items which need to be replenished on the sales floor
Why? • Improve inventory accuracy as we count 3x per year. • With the recent implementation of Click & Collect & Ship from store, we’re confident that improved stock accuracy with RFID will increase fulfilment and the customer experience. • Supplement our replenishment process by identifying stock on hand but not on floor. • Multi Brand Group having a consistent approach to inventory management across the group- Topshop, Glue Stores and Trend Imports.
How - RFID Metrics to be Measured • Sales Uplift • Accuracy of PI vs. RFID SKU Level benchmark of 18% improved SOH Inaccuracy • Labour Savings reduced in replenishment • Out – of- Stock rate (%) by category – snapshot and trend • Aged stock report • Frozen Inventory • Online fulfilment from Store • Stocktake savings • ATV & Conversion
How – Operational Process • Analyse current business process • Engage all elements of the business • RFID process to be part of the existing store processes or have a minimal change on existing process for the POC • The findings from the POC will help us improve overall operational process, in readiness for roll out. Project Management Testing & Planning & Site Survey & Rollout Full Chain Pilot Pilot Requirements Configuration Planning Rollout Deployment
Process Stock received in store RFID label applied instead of regular Regular Cycle barcode Counts & Stocktakes Areas defined i.e.. Replen reports BOH, Shopfloor, generated linked to Offsite POS Stock scanned between locations
MENSWEAR – % Out Of Shelf
DEUS – % Out Of Shelf
Sales Contribution Improved for Men's by 5.3%
40% of stock is “pre - retailed” within 5 days
Overall Benefits Promotion Reduce of phone company calls and culture emails Create and values more Positive work effective environment processes Real time Sales Increase Inventory increase Save time Reporting engagement Increase Reduce costs Operate to Increased productivity budget compliance 5% Remove Stocktake need for error rate RGIS Save overall Accurate costs = Replen Lower Shrink
THANK YOU
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