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Develop talent and build communities at scale. NovoEd Overview February 2016 Greg Bybee Introduction Challenges Agenda Solution Impact Online training platform for pervasive learning NovoEd develops talent through learning experiences.


  1. Develop talent and build communities at scale. NovoEd Overview February 2016 Greg Bybee

  2. Introduction Challenges Agenda Solution Impact

  3. Online training platform for pervasive learning NovoEd develops talent through learning experiences. Experience design and training solutions

  4. NovoEd powers online learning for organizations who train leaders Employers Third-Parties Who Train Leaders Companies Universities Training Firms Experts Professionals

  5. NovoEd powers online learning for the best organizations who train leaders

  6. Corporate MOOCs NovoEd enables blending Blended Training modalities to support pervasive Programs & Learning Pathways learning Learning Communities

  7. Introduction Challenges Agenda Solution Impact

  8. Core skills are increasingly interpersonal Source: David Deming, Harvard University. In “Why What You Learned in Preschool Is Crucial at Work.” ˆNew York Times. 16 Oct 2015. Online.

  9. CHANGING BEHAVIORS BASED ON AWARENESS OF SELF AND OTHERS Developing these skills requires behavior change 1. KNOWING - Theories and best practices 2. BEING - Awareness of self and others 3. DOING - Iterating to change behaviors

  10. Airfare – Average of $800 per person Hotel – 3 nights @ $200 per night $600 Catered Meals – 3 days @ $150 per day = $450 Labor – $500 per day (assuming $125k/yr) = $1,500 Transportation – $200 per person across 3 days But this training Group Activity – $300 per person is costly and Room Rental of $2500 per day x 3 = $7500 Total Investment before a facilitator = $103,750 cannot scale. Facilitator = $15,000 per day x 3 = $45,000 --------------------------------------------------------------------------- Total Cost Per Person: $5,800 Source: Altman, Ian (2014) How Much Does Sales Training Cost? Forbes. Online. http: //forbes.com/sites/ianaltman/2014/12/01/how-much-does-sales-training-cost/

  11. Online learning promised a solution...

  12. ...But didn’t deliver

  13. Introduction Challenges Agenda Solution Impact

  14. Online learning should feel like this.

  15. Our solution brings the best of in-person training online, making it possible to teach interpersonal and interdisciplinary skills at scale.

  16. Activity and Experience Orientation Pervasive and Social Learning NovoEd is built on four principles Learning Analytics and Insights Intuitive, Modern User Experience

  17. Discussions with forums and messaging Collaboration on work-related projects Social learning is much more User generated content sharing with discovery than just discussions! Peer-to-peer feedback and coaching Communities with felt accountability

  18. Rao & Sutton (2013) suggest felt accountability drives intrinsic motivation and engagement "[NovoEd] built in numerous clever and easy- to-use social features to create a peer- powered network that would link, organize, evaluate, and mentor students ." Sutton and Rao discuss NovoEd Huggy Rao Robert Sutton and the value of felt accountability in Scaling Up Excellence. Source: Rao & Sutton. Scaling Up Excellence: Getting to More Without Settling for Less. Crown Business: February 2014. http://www.amazon.com//dp/0385347022.

  19. Figure 1. Completion Rate By Social Model 50% 44% NovoEd drives Completion Rate 21% 16x higher 293 engagement 2% Individual with Teams Teams with Discussions Feedback Chuck Eesley, Stanford Professor, conducted this research in 2014 based on data from Technology Entrepreneurship (12/13) with 26,248 students.

  20. Introduction Challenges Agenda Solution Impact

  21. Scale to reach the entire organization. Make training your competitive Drive impact with pervasive learning. advantage and drive business Track learning with robust analytics impact. Stay agile with fast web authoring and delivery

  22. 95%+ User Satisfaction Employees are more engaged 0 when they learn -50 50 60+ together NPS Net Promoter Score Source: Survey of NovoEd learners.

  23. Our approach has been proven across a variety of content areas and delivery models Program Comcast Stanford GSB The Ariel Group Exploring Leadership LEAD Certificate Storytelling for Change Learning Goal Course for individual First-ever online only Techniques to become a better contributors to identify Stanford certificate public speaker with the ability leadership opportunities in program, focused on to tell powerful stories to inspire the workplace corporate innovation action Key Results 300 Learners xx Learners 9,000 Learners 95% completion rate 98% weekly engagement 90% would recommend Note: We’ve removed logos and confidential details due to our commitment to customer privacy.

  24. Case Study: Comcast custom program builds a new generation of leaders Context Results and Impact Context: Comcast is a 85% “I used what I learned in this $140 billion global class to close the biggest deal media & telecom cost savings over in- my division has ever had..” company; >136,000 person training employees 97% Goal: Develop next Participant generation of leaders Sales Manager, Western Division recommends to a starting with individual colleague contributors “We found a great partner and a great platform with Success Metrics: NovoEd.” 87% Track total hours of training delivered, gained experience in Eric VanDerSluis move from 15% to applied leadership Senior Director, Talent Management 40% online Note: We’ve removed any confidential details due to our commitment to customer privacy.

  25. “ My job was to convince the client by demonstrating our expertise, value, customer service and dedication to their business. I used many of the techniques described in the leadership course . In a meeting like that one, I needed to combine persuasion and leadership This drives real tactics. business That first meeting was a success and I have since been back for follow-up discussions. I have been impact. told to expect the signed contract this week. If they sign a contract, could be our department’s ” largest piece of business. Matt Comcast Participant in “Exploring Leadership” on NovoEd

  26. Case Study: Global Teams to increase community and knowledge sharing at ING Context Course Design and Methodology Context: Restructuring Operations employees join teams and share assignments across the across new locations to world: NYC, Brussels, Amsterdam, Bratislava, Singapore, Manila led to loss of local expertise and community Goal 1: Create standardized view of financial markets and ING process Goal 2: Create a Financial Product Presentation stronger sense of Sample Team community within ING Assignments: Org-wide Scavenger Hunt Note: We’ve removed any confidential details due to our commitment to customer privacy.

  27. Learn Together. http://novoed.com

  28. Please feel free to contact us! Greg Bybee VP, Learning Products & Marketing NovoEd, Inc. greg@novoed.com @gregbybee http://linkedin.com/in/gregbybee

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