Engaging Volunteers Thinking Through the Volunteer Engagement Process
Group Activity 1 Think of three jobs/tasks • Can be completed for you • You wish you had someone to complete for you
Meet Tim Meet Janet Tim is a stay at home dad and is Janet works full time and is a not currently involved with his member of the PTO. child’s school. Janet is always seeking Tim often feels uncomfortable opportunities to take on with other peoples children, but leadership roles , but has to be really wants to be involved. cautious of the time commitment.
Creating Volunteer Role Descriptions Recruit Is this a Formal or Informal volunteer role? Title STEP 01 Major Objective(s) How can you make asking Qualifications for Volunteers easier? Responsibilities Orientation/Training Focus on personal strengths Time and Place Make a “hard” ask Commitment Recruit non-parents Supervision Pitch the kids Benefits Never say “No” Ask again, connect them Where are the best places to recruit? School Flyers School Functions Get Connected Community Fairs Letters to Community Organizations United Way
Tim Group Activity 2 Janet Draft at least 1 Volunteer Role Description • Be specific • Don’t be afraid to ask for what you want
Types of Screening Creating the Volunteer Application Experience Background Checks Think through the activity, what information do you legally need to acquire? Familiarize yourself with How early do you need the information? the School District policies Do you have a central location/person that will collect Write new policies if they the information? are unclear Where can you easily place the link Interviews to the application? Is the application easy to fill out? Questions to ask when interviewing volunteers Screen What are your interests? What are your skills? What do you most want to learn from the STEP 02 experience? What do you hope to gain from your experience? Will your volunteering affect other commitments? How flexible are you? What type of volunteer opportunity are you looking for?
Is Virtual Training right for you? On Site Tours a MUST Make the experience Secondary or Primary? Hands On Do you have the resources available? Should be a walk through Who is your audience? Introduce them to key Is your topic clear and concise? staff/volunteers Do your volunteers need ongoing support? Challenge them at the end Steps for Creating an Effective Volunteer Orientation and Training Train Assessment Specify clear learning objectives STEP 03 Separate the NEED to know from the NICE to know Provide printed resources
Tim Group Activity 3 Janet Define the best way to train potential volunteers for your Volunteer job description? • Do you have this resource? • Does it need to be created?
Recycling Volunteers Engage Be specific Don’t negotiate STEP 04 Follow-up Evaluation is key Build a rapport Suggestion Box Training Mid-way End of Experience Capture them in the moment School Flyers Get Connected Community Fairs
Tim Group Activity 4 Janet Create a timeline of engagement • Who will follow-up with your volunteers? • When will the follow-up take place?
Whose job is it anyway? The least expensive forms of appreciation EVERYONE’s LinkedIn Review Direct Supervisor Mentee/Student Facebook Post Other Volunteers Personalized Emails Recognition on school’s IMPORTANT website Every Volunteer is different Types of formal recognition Appreciate Hand written thank you cards Meeting with a Meal Certificates STEP 05 Swag Bag Good as Gold
Tim Group Activity 5 Janet Plan your Appreciation Activity • When should the appreciation take place? • Who is responsible?
Tim Group Activity 6 Janet Does this opportunity meet Tim or Janet’s wishes? • What will you do next?
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