ECC Excels ECCs Strategic Plan Access Success Completion Strategic - PDF document

8/22/2016 ECC Excels ECC’s Strategic Plan Access Success Completion Strategic Plan Focus Areas Operations Engagement 1

8/22/2016 1. Enrollment: 3% Gains in online learning and 1.25% in international students 2. Faculty/Staff Diversity: Increase in faculty minority rate from 10.1% to 18% 3. Retention: Increase from 53.5% to 62% Excels: 4. Graduation: Increase from 19.4% to 25% in the 3 ‐ year graduation rate Targets 5. Degrees Awarded: Increase from 2,474 to 2,800 by 2020 ‐ 21 6. Time ‐ to ‐ Degree: Decrease from 4.01 years to 3.75 years 7. Improvements in Student Financial Literacy, START ‐ UP NY Rollout, Increased Philanthropy, etc. Timeline and Process Review of Winter Environmental Scan Internal 2014 ‐ Scan Assessments 2015 Planning Mission and Spring Philosophy Collaboration: Principles Vision 2015 Task Forces and Work Groups Summer Data Review SUNY Excels Local Analysis 2015 Fall ‐ Winter Plan Draft Targets Initiatives 2015 ‐ 2016 Reporting Summer Operational Implementation 2016 Plan Infrastructure 2

8/22/2016  Access  Accessibility, Cost, Curriculum, Distance Learning, Employee Diversity, Intake, Non ‐ Credit/High School, Recruitment  Completion  Communication, Completion, Data, Distance Learning Success, Intake, Support Collaboration: 5  Engagement Task Forces and  Civic Engagement, College Climate, Staff and Student Engagement, Philanthropy, Staff and Faculty Development, Workforce 29Work Groups Development  Operations  Administrative Processes, Facilities, Finance, Technology  Success  Applied Learning, Financial Literacy, Multicultural Experiences, Successful Transfer, Workforce Success/Job Linkage  Access  Accessibility, Cost, Curriculum, Distance Learning, Employee Diversity, Intake, Non ‐ Credit/High School, Recruitment  Completion  Communication, Completion, Data, Distance Learning Success, Intake, Support Collaboration: 5  Engagement Task Forces and  Civic Engagement, College Climate, Staff and Student Engagement, Philanthropy, Staff and Faculty Development, Workforce 29Work Groups Development  Operations  Administrative Processes, Facilities, Finance, Technology  Success  Applied Learning, Financial Literacy, Multicultural Experiences, Successful Transfer, Workforce Success/Job Linkage 3

8/22/2016 Collaboration Strategic Plan Task Forces – All Working Group – Board of Trustees Bargaining Collaboration: All Bargaining Groups Engaged Groups Invited Task Forces and Work Groups IPA Committee – College Senate – Lead Faculty and Broad Senior Executives Representation BOT Review Curriculum and Financial Health Marketing and Strategic Planning Student Success Advancement and Assessment Access Operations Engagement Access Completion Completion Collaboration: Success Engagement Operations Task Forces and Success Work Groups 4

8/22/2016 ECC’s Proposed Mission: Erie Community College meets the needs of a diverse student body and contributes to regional economic vitality by providing high ‐ quality, flexible, affordable and accessible educational programs committed to student success. Changes to the Mission Statement: Move away from compliance ‐ centric to success ‐ centric. The Mission and ECC’s Proposed Vision: the Vision Erie Community College will serve as an innovative learning resource by striving for universal access to lifelong learning, catalyzing economic and cultural development, and supporting a diverse and mobile student body. Changes to the Vision Statement: Focus on traditional values of access and lifelong learning while emphasizing contemporary values of innovation, cultural and economic vitality, mobility, and diversity.  Physical Plant and Operational Efficiency  Fully leveraging new construction and enrollment declines  Restructuring data flow through new enterprise resource planning tools and comprehensive business process analysis*  Rational space allocation: Consolidating duplicative spaces and identifying best ‐ fit spaces and times for courses*  Integrated Marketing Board Priorities  Five pillars of ECC’s Integrated Marketing Plan are embedded in Excels: campus environment, internal relations, advertising and promotion, in Excels recruitment and outreach, and customer experience  Ambitious Completion Agenda  Aggressive retention efforts via Starfish, START, restructuring of advisement during student intake, and an energetic and comprehensive student communications plan *  Guided pathways to simplify career and transfer planning  Increase in online self ‐ service to decrease pressure on campus services* * Already in implementation stage 5

8/22/2016  Project Management Approach  Reduced reliance on implementation ‐ by ‐ committee  Active management: not a wish ‐ list approach  All initiatives to be project ‐ managed according to standard NY State project management guide Excels  Five ‐ Phase Approach: Initiation, Planning, Launch, Control and Execution, and Closeout Management  Phased Implementation Structure  Master five ‐ year calendar  Initiatives come online as others transition to new phases  Accountability  Project Manager for every initiative  Project team to support PM  Monthly reporting to BOT and shared governance task forces  Investment in Online Education – Preparing ECC for tomorrow’s higher education modalities  Develop at least one Open SUNY+ program by fall 2019  Expand online support services for students  Curriculum Development – Right ‐ sizing curricula by location, modality, and regional need based on reliable demand analysis Access  Conduct market analysis to drive curriculum development  Build stackable certificates to facilitate dual awards  Faculty Diversity – An aggressive push toward faculty diversity to reach peer parity among underrepresented minorities  Expand faculty searches to non ‐ traditional outlets  Leverage community relations for faculty recruitment  Emphasize diversity as a completion and student success priority 6

8/22/2016  Guided Pathways – Simplification of daunting array of choices without reduction in curricular or career diversity  Adopt electronic self ‐ service for completion workflows  Promote 15 ‐ credit loads for full ‐ time students Completion  360 0 Student View –The comprehensive tracking of student activity in order to build custom student supports and activities  Conduct analysis of college readiness for all incoming students  Implement success profiles for all students to customize support  Construct student dashboards for advisors and department chairs  Workforce Development – Simplifying the transition from work to college and from college to work  Increase use of stackable and national credentials  Promote the use of LEAP (Life Enhancement Assessment Program)  Employee Development and Engagement – Growing the skill set of ECC’s staff while building a welcoming culture of high Engagement expectations  Measure existing staff and faculty engagement and satisfaction  Create collaborative spaces, focusing first on adjunct faculty  Civic Engagement – Engaging in our community’s civic spaces and growing ECC’s role as such a space  Improve ECC’s presence within regional social networks  Develop bundled fundraising campaigns around college needs 7

8/22/2016  Facilities Master Plan – Establishing a rational decision ‐ making structure for our physical plant  Develop baseline data on all instructional spaces  Establish student housing at all campuses  Build a signature School of Nursing in downtown Buffalo  Administrative Process Review – Review every business process in Operations every unit  Train all unit managers in business process analysis  Incorporate business process review for all units  Technology – Control the pace of technological change to fit ECC’s strategic needs  Identify long ‐ term space and technology needs for all units  Implement new ERP tools and business processes  Applied and Experiential Learning – Applied learning as a strategy for improved engagement with our communities  Connect students systematically to employers and service learning  Establish institutional database to track all applied learning Success  Successful Transfer – Simplified transfer pathways for students through the implementation of SUNY Transfer Paths  Implement SUNY Transfer Paths in all transfer degrees  Track transfer success after graduation 8