Company Presentation 2018 Quest Group at a Glance Leaders in - PowerPoint PPT Presentation

Company Presentation 2018

Quest Group at a Glance Leaders in innovative value creation through entrepreneurial excellence

a Group that excels in all areas it operates INFORMATION TECHNOLOGY (Wholesale/ Retail) IT Services IT Products Integrated Apple Products E-Commerce Apple Premium Distributor Solutions Reseller & Services 100% 100% 100% 100% 100% Incubation Center COURIER & FINANCIAL RENEWABLE ENERGY POST SERVICES SERVICES

A Group that it is innovative and agile for 37 years 1981 1984 1990 IT Distribution Info-Quest Distribution Model model expansion Distribution establishment Technical Service 1999 1991 1993 1997 1998 2000 1996 Mobile Telephony B2B e-commerce Private Label Courier Services Internet Business SW ICT ASE Q Phone Questonline.gr Quest PC ACS Decision Hellas on Line Convergence 200 200 200 200 201 2002 2005 2009 2007 2010 2001 2006 5 6 9 7 0 Solutions & Bus. Apps Fixed & Mobile Telephony Sale of Apple APR Retail Stores System Integration Energy IQ Solutions Q Telecom Q Telecom iSquare iStorm Uni Systems Quest Energy Services & Cloud 2012 2013 2010 2015 2017 2016 Incubation Center Info Quest Technologies / Cloud services B2C e-commerce Cloud ERP for SMBs Mobility & IoT Iqbility QuestonCloud.com Quest Holdings you.gr Q-Zone Xiaomi Postal Services POS services Bitmore Private Label ACS Cardlink

a Group that invests in innovation Quest Group is one of the largest, dynamically growing and financially sound, € 129m € 436m Greek Group of Companies Total Equity Revenues >36 years Diversified successful track record (est. in 1981) Business operations applying active 1.577 management principles Headcount Active in : >30 Countries • ICT Products* € 216m International Activity • IT Services € 83m ( >16% of revenue) • Courier/Post € 98m Strategy Building Blocks • Financial Transactions € 38m • Customer Driven • Ren. Energy / Other € 1m • Operational Excellence • Human Capital & Values • Innovation / Technology Value Creation Orientation *Wholesale/Retail track record • International Expansion As in 31/12/2017 Value Creation Diversified Business Enabler 5

and grows dynamically Quest Group P&L (12M 2017) SALES Amounts in ,000 € EBITDA 500.000 50.000 9,0% 10,0% 2017 VS 2013 400.000 436.449 8,2% +48,1% 2017 VS 2013 388.227 40.000 8,0% 353.405 6,3% +223% 300.000 6,0% 39.251 4years CAGR 314.949 294.652 30.000 6,0% +10,3% 31.792 4years CAGR 4,1% 200.000 20.000 4,0% +34% 21.324 19.861 100.000 10.000 2,0% 12.143 - - 0,0% 2013 2014 2015 2016 2017 2013 2014 2015 2016 2017 EBITDA EBITDA Margin Amounts in mil. €

Leading the Greek ICT Market for 37 years

committed and focused Vis ision Mis ission To accelerate the evolution towards the digital To maintain our leading position in ICT transformation, through our partnerships, our Sector and excel in the new connected consistent strategy with emphasis on world, through the provision of innovation, our continuous investment in innovative products and services with technical expertise, our people and our value creation. customer-centric philosophy.

continuous value creation 150+ vendors • Customer focus 37 • Financial Strength • Operational Excellence • Integrity & Reliability years • Sustainability 4500+ resellers

at a glance 37+Years of Growth • Establishes in 1981 as Info-Quest • In 2010 Info-Quest was transformed into a Holdings Company 125M € named Quest Holdings. Info Quest Technologies continues all 290 revenue commercial activities of the company employees • The leading ICT Distributor in Greece for many consecutive 2017 years / Preferred Local Partner for all major Vendors Value Added Distribution Authorized Multi Channel Service Center Approach ISO 9001 & ISO 14001 ISO 9001 & certified ISO 14001 certified

Leading the market as technology evolves Lead Technology Distribution Value Added Technical Volume Business E-Commerce Distribution Services Distribution Maintain our Excel in Cloud Expand our Ε xpand leading position in Distribution portfolio E-Commerce ICT Distribution operations functions and expand to Mobility / IoT Expand * Excel in Operations * Build New Trusted Partnerships Direct and Indirect Sales

our approach Marketing Credit Management/ Finance/ Accounting/ Procurement/ HR/ Legal Volume Business Product Marketing Logistics Value Business • 12.000 m2 • 35 Product Managers • 40 FTEs • 200 Product Groups Mobility & Connected Devices • 3.000 Orders / Day • 25.000 products Cloud Services Product Sales Technical Services Technical Services & C. Service … New Business Units • X -Channel Sales Team • 50 FTEs • 30 Account Managers • 50.000 Year Repairs • 15 CC agents • 400 In. Calls/ Day • 700 In. Calls/ Day A Platform that supports Growth Business Intelligence (CRM/ BI) IT+ SW Development (E-Commerce/ BI/ ERP/ Cloud)

Know Ho How, com ommit itment an and strategy that guarantee suc gua success Strong relationship with all business Consistent Sales and Marketing Strategy channels - Continuous Market Analysis More tha Mo than 4.500 activ tive custom omers - Aggressive Sales and Marketing Strategy - Retailers - Committed – focused teams - Telecom Operators - Tracked record with many successful product - E-Tailers and services launches - Dealers - System Integrators

Global partnerships |all major ICT & Mobility Vendors Products • Major HP, Dell EMC, IBM, Lenovo, Cisco, Microsoft Partner • IoT & Mobility brands • One stop shop for the customer

Products Private Label Products PCs, Workstations, Laptops, Minis Full range • Models for Business, Education, Designers, Digital Signage, Gaming • Low energy, small factor models for modern offices • Among the first Windows 8 & Windows 10 certified PCs in the Region • ISO 9001:2008 & Ι SO 14001:2004 certified • Quest PC Configurator for built to order products • Tailor made products, according to customer request • The first automated assembly line in Greece – since 1991 • Pan-Hellenic After Sales Support Business PC* Workstations* Laptops* Mini PCs

Products Private Label Products multimedia & wearables Value for money • Product Series to include -but not limited to- Tablets, Smart Bands, Smart Watches, Computer Accessories, Consumables, etc • Among Top 5 Tablet brands in the market • Among Top 5 wearable devices in the market • Tailor made products, according to customer request • Ideal for bundles, awards, presents, incentives, etc.

Official l Partners of Xia iaomi in in Greece Products • December 16, 2016 - Launch of mi Phones in Greece • Among the first partners in Europe for Xiaomi • August 2017 – Launch of the 1 st Mi Store in the country • Expansion of product range, following Xiaomi’s international expansion strategy

Mobility & IoT Range Products Apple Xiaomi wiwe Bitmore Quest Cubot

SSN | Vendors & Solutions Products Microsoft Symantec • Licensing/SPLA/Cloud • Security Veritas IBM • Security • Power Systems /Storage /SW UNIFY Cisco • VoIP / Networking • Networking /VoIP/ Servers / Cloud Citrix HPE • Access / Virtualization • Servers /Storage/Networking Autodesk DELL EMC • CAD / CAM / CAE • Servers / Storage

Products On line sales channels | you.gr E-channels • More than 15.000 products (Technology & Living) • 350+ pick up points • More than 220.000 registered members • Call Center for orders & customer support • More than 5,5m visits • Focus on Total Customer Satisfaction

On line sales channels | Questonline.gr Products E-channels B2B e-shop for Dealers, VARs and Major Accounts

Cloud Services CLOUD MADE SIMPLE The Platform The Offering The Experts Enter a fully Upgrade your business Our team of Cloud Experts Automated Subscription Through a wide variety can transform your business based Platform Of cloud product offerings for the Digital Era www.QuestonCloud.com

The Offerings Cloud Cloud Services Services On Premise  Cloud IBM HW HW, SW SW & & Clou loud • Full Certification Compliance • Sales/Presales/Technical specialists • Recognized Operational Excellence DEL ELL/EMC • Full Certification Compliance • Presales Engineesr and Technical Architects • Channel Growth HP HP En Enter terpris ise • Full Certification Compliance in all categories • SSN Sales/Presales/Technical specialists Cis isco & & Meraki ki Clou loud Man anagement • Cisco Distributor of the year 2016 South EMEAR • Fully capable Cisco Dedicated Team • Cisco Networking Specialists Microsoft • Gold OEM, VL, SPLA, CSP, OVL Competencies • Licensing Specialist Team • FTEs Cloud Dedicated Business Unit

Questoncloud.com Offerings Cloud Services Improve Business Productivity Digitized Operations & Sales Boost Business Agility Increase Interaction Migration to Cloud Automated provisioning & billing through Questoncloud.com