5/18/2013 EASNA EASNA Conference Conference May 3, 2013 May 3, 2013 MICHELIN IN CANADA Currently, close to 3700 Michelin employees in Canada: 3500 in Nova Scotia Michelin established commercial sales offices in Montreal in early 1950’s Michelin established production facilities in Nova Scotia in 1969, and first tire was produced in 1971 Michelin Canada Headquarters – Laval, Quebec, 150 employees (includes field sales and support staff working remotely) Canadian support operations (CA0) – Pictou Co., Nova Scotia, 50 employees Presentation : Author : Creation date : Classification : Conservation : Page : 1
5/18/2013 MICHELIN IN CANADA Pictou County, NS: Radial Passenger car tires and Light Truck, plus semi-finished rubber production Bridgewater, NS: Radial Passenger car tires and Light truck, plus wire manufacturing Waterville, NS: Radial truck, Earthmover, over the road tires, plus metallic tissue manufacturing Presentation : Author : Creation date : Classification : Conservation : Page : MICHELIN CANADA RECENT HIGHLIGHTS In 2009, Michelin celebrated 40 years in Nova Scotia The original two Nova Scotia plants were the first Michelin operations in North America Over 40 years, Michelin has built over 227 million tires in Nova Scotia In October 2010, Michelin’s Waterville plant celebrated the production of its 30 millionth tire, an X-One, which is a single-wide commercial truck tire that replaces dual tires on 18-wheelers Presentation : Author : Creation date : Classification : Conservation : Page : 2
5/18/2013 MICHELIN CANADA RECENT HIGHLIGHTS Michelin Canada is the proud recipient of 2011 Canadian Forces Liaison Council national award for most supportive supporter in Nova Scotia In 2012, Michelin Canada built Michelin’s newest replacement tire, the DEFENDER in its Pictou County and Bridgewater plants. The North American Michelin tire fitment for the new Nissan LEAF electric car is being manufactured in Bridgewater Michelin has offered EAP services for ~20 years, and it is branded as Michelin Employee Life Services (MELS) Presentation : Author : Creation date : Classification : Conservation : Page : Our Strategy: PROXIMITY Shepell•fgi offers counselors located within 20km of 97% of all Michelin employees' homes Presentation : Author : Creation date : Classification : Conservation : Page : 3
5/18/2013 Our Strategy: TRAINING Michelin targeted key stakeholders for dedicated training on the program and its features: • Site Benefits Committee • OH&S • Health Services • Leadership The training cycle culminated in a Summit where participants identified ways to further entrench MELS into its culture. Suggestions included partnering with Benefits Insurer and collaborating with its health services team. This broad reach increases awareness for internal staff and external vendors, thereby extending the accessibility of MELS Presentation : Author : Creation date : Classification : Conservation : Page : Our Strategy: PROACTIVE OUTREACH A new employee Going on maternity leave Parenting teenagers Celebrating your Returning to work 50 th birthday after maternity leave Presentation : Author : Creation date : Classification : Conservation : Page : 4
5/18/2013 Our Strategy: INTEGRATION Michelin has a strong Safety Culture and delivers Safety Talks at every team meeting. Shepell•fgi shared case studies as an option for these Safety Talks. The cases highlighted a stressor (“hazard”), how MELS addressed this stressor, and the outcomes from the client's perspective. MELS offers ongoing proactive contact with employees at wellness events, the aforementioned training, and at Pre- Retirement Planning events Presentation : Author : Creation date : Classification : Conservation : Page : Our Strategy: INTEGRATION Security Personnel are aware of MELS and actively recommend the services to employees with concerns that pose a risk to organizational safety and security Michelin provides Shepell•fgi with a quarterly scorecard to assist in aligning with Michelin’s overall vision Presentation : Author : Creation date : Classification : Conservation : Page : 5
5/18/2013 Our Strategy: TECHNOLOGY At each plant, we have private computer terminals available for employees to access their Group Benefits Portal - each has dedicated links to the website for MELS At each location, there are monitors with the MELS number scrolling in ticker-fashion Users have access to Instant Messaging, e-counseling, Video Counseling, and online tools We use Information Technology to identify opportunities to send Employees information packages for various milestones Presentation : Author : Creation date : Classification : Conservation : Page : OUTCOMES Manufacturing National Michelin Access rate 9.6% 10.6% 14.2% Family: 17.8% 11.9% 23.1% Spouses 14.1% 8.7% 17.9% Dependents 3.7% 3.2% 5.2% Proactive Usage Investment Planning 0.6% 0.39% 2.9% Healthy Eating 0.94% 0.91% 4.4% Overall Satisfaction Rate of 97% Presentation : Author : Creation date : Classification : Conservation : Page : 6
5/18/2013 WHERE TO NOW Align MELS with Michelin’s five year strategy planning Target relevant policies within Michelin and embed MELS program Tie MELS to Health Insurance –Insurer will work with pharmacies to ensure Michelin employees and dependents receive a MELS brochure when receiving their prescription Continued engagement with Shepell•fgi via our Leadership Team, our facility benefits committee and participation in our Wellness initiatives and OHS events Presentation : Presentation : Author : Author : Creation date : Creation date : Classification : Classification : Conservation : Conservation : Page : Page : Thank You! 7
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