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E-Participation: Opportunities and Challenges Jovan Kurbalija Geneva, July 2013 About Diplo Involved in e-diplomacy since 1992 (as part of the Mediterranean Academy of Diplomatic Studies) Established as an independent foundation by


  1. E-Participation: Opportunities and Challenges Jovan Kurbalija Geneva, July 2013

  2. About Diplo � Involved in e-diplomacy since 1992 (as part of the Mediterranean Academy of Diplomatic Studies) � Established as an independent foundation by the governments of Malta and Switzerland in 2002 � Offices in Malta, Geneva, and Belgrade � 20 full-time and 40 part-time staff � UN ECOSOC special consultative status � Alumni of 2300 diplomats & officials from 189 countries � Selected among the Top 100 NGOs in the world in 2012

  3. Internet: Dependence Internet: Dependence 3

  4. � 24 hours day � 8 pieces of information in working memory � 148 stable social contacts to maintain (Dunbar’s number) 4 E-Diplomacy, Kolašin, June 2013

  5. 5 DiploFoundation

  6. Where is e-participation? Where is e-participation? 6

  7. Inclusive and Effective? Copenhagen Climate Summit (2009) G8 Meeting in Abruzzo, Italy (2009) Inclusive Exclusive Ineffective Effective

  8. Inclusive & Effective? 8 E-Diplomacy, Kolašin, June 2013

  9. MFAs and social media MFAs and social media Approximately 140 MFAs have established an online presence. 38% use Twitter 37% use Facebook 28% use YouTube 6% have a blog (or blog roll) on their main website. (DiploFoundation study – ongoing) 9

  10. New Actors New Actors - Facilitated by the Internet-based communication - Beyond governments and political elites - Diplomats’ monopoly in foreign relations has been undermined. - Need for dialogue with new actors in diplomacy (broad enough – deep enough). 10

  11. DiploFoundation 11

  12. New Social Context and Dynamics New Social Context and Dynamics 12 E-Diplomacy, Kolašin, June 2013

  13. We are ‘social animals’ We are ‘social animals’ Inspired by football fans gathering together to watch a match, we 13 developed the concept of remote hubs

  14. IGF Remote Hubs ( (2010) 14 E-Diplomacy, Kolašin, June 2013

  15. E-participation Taxonomy (draft) 15 E-Diplomacy, Kolašin, June 2013

  16. Toolkit for E-participation? 16

  17. 17 Diplomatic E-tools for Activities

  18. create communicate audiences collaborate curate critique

  19. Five Main Competences (5Cs) Collaborate – Create - Critique Communicate? Curate Developing social media 'credentials' (engaging, relevant content) while preserving diplomatic credentials (avoid unnecessary controversies and reduce risk)

  20. CURATE CURATE RSS - netvibes

  21. COMMUNICATE COMMUNICATE 21 21

  22. COLLABORATE COLLABORATE

  23. CREATE

  24. CRITIQUE

  25. Skills and knowledge ONE DAY – learn how to use e-tools technically ONE MONTH – learn about organisation and culture of e-tools, esp. social media space ONE YEAR – use e- tools effectively 25

  26. Jovan Kurbalija Web: jovank@diplomacy.edu www.diplomacy.edu/e-diplomacy Twitter: @eDiplomat Facebook: www.facebook.com/ediplomacy

  27. Today we will use video- conferencing via Skype...... • http://www.youtube.com/watch?v=1asa8v2 KWng

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