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Providing Housing First support during the Covid-19 crisis Alex Smith and Jo Prestidge Housing First England, Homeless Link Lets end homelessness together www.hfe.homeless.org.uk Providing Housing First support during the Covid-19 crisis


  1. Providing Housing First support during the Covid-19 crisis Alex Smith and Jo Prestidge Housing First England, Homeless Link Let’s end homelessness together www.hfe.homeless.org.uk

  2. Providing Housing First support during the Covid-19 crisis Beginning shortly… Let’s end homelessness together www.hfe.homeless.org.uk

  3. Before we start….  For Housing First providers  Use the chat box (‘All participants and attendees’)  Polls and questions  Continue the conversation Let’s end homelessness together www.hfe.homeless.org.uk

  4. HF Covid-19 guidance  Differences between supporting people who are housed and unhoused  Remembering the Principles, particularly around being strengths-based , having a harm reduction approach and active engagement  Assessing and managing safety  Taking care of yourself and colleagues https://hfe.homeless.org.uk/covid-19 Let’s end homelessness together www.hfe.homeless.org.uk

  5. Practice examples Let’s end homelessness together www.hfe.homeless.org.uk

  6. Challenges  Staff wellbeing  Non-compliance and ASB  Remaining trauma-informed  Managing risk and safety planning  Digital inclusion Let’s end homelessness together www.hfe.homeless.org.uk

  7. Staff wellbeing  Keep in touch with each other  Meetings online : team catch ups, supervision, reflective practice  Try to maintain work/personal boundaries  Debrief after incidents and challenges Let’s end homelessness together www.hfe.homeless.org.uk

  8. Staff wellbeing  Use your EAP or local counselling services for keyworkers  Consider implementing a buddy system  Check out Homeless Link’s training and webinars Let’s end homelessness together www.hfe.homeless.org.uk

  9. Remaining trauma-informed  Stop, think and reflect through a trauma lens  Safety (not risk) focussed  Here to support and empower , not control Let’s end homelessness together www.hfe.homeless.org.uk

  10. Remaining trauma-informed  Work creatively to help the person isolate  Remember to be strengths-based  Look after yourselves and each other  Our TIC course has gone online! Let’s end homelessness together www.hfe.homeless.org.uk

  11. Non-compliance and ASB  Support rather than control  Provide information on the recommendations, again and again  Understand the individual’s priorities and motivations Let’s end homelessness together www.hfe.homeless.org.uk

  12. Non-compliance and ASB  Find ways to help them meet their needs and reduce boredom/isolation  Be willing to liaise with landlords, neighbours and agencies  Take care of yourself/reflect on your own anxieties Let’s end homelessness together www.hfe.homeless.org.uk

  13. Safety planning  Isolation planning  Noticing the signs Let’s end homelessness together www.hfe.homeless.org.uk

  14. Safety planning  Withdrawal  Self-harm and suicide  Supporting women Let’s end homelessness together www.hfe.homeless.org.uk

  15. Digital Inclusion  A useful way of keeping in touch with clients  Think creatively in how to support people to go online and build their confidence  Look for funds/donations to purchase equipment (and install internet) Let’s end homelessness together www.hfe.homeless.org.uk

  16. Digital Inclusion  Digital inclusion resources : page 10 HL covid-19 resource list and webinar  Prioritise face to face contact for people who need this (whilst adhering to social distancing) Let’s end homelessness together www.hfe.homeless.org.uk

  17. Further support o St Martin’s in the Field grants o Homeless Link covid resources, webinars and online training o HFE covid resources and practice forums o Housing First Europe website Let’s end homelessness together www.hfe.homeless.org.uk

  18. Question & Answer Let’s end homelessness together www.hfe.homeless.org.uk

  19. Keep in touch Sign up for our newsletter: www.hfe.homeless.org.uk Follow us on twitter: @hf_England @AlexLSmith1983 @joanneprestidge joanne.prestidge@homelesslink.org.uk alex.smith@homeleslink.org.uk Let’s end homelessness together www.hfe.homeless.org.uk www.hfe.homeless.org.uk

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