Distribute d Work T e am Numbe r: 11 COVID-19 pandemic is a - PowerPoint PPT Presentation

Distribute d Work T e am Numbe r: 11 COVID-19 pandemic is a disruptive event that will accelerate the adoption of emerging practices. There will never be a return to previous “normal.” Distributed workforces will be the ● new model for real estate Work anywhere anytime will ● support results-oriented management The health of the planet, ● employee preferences, cost structures, productivity, resilience and the speed of business will demand it Technology will enable it ●

Distribute d Work T e am Numbe r: 11 Benefits of a distributed workforce For employees: Increased satisfaction due to the ● choice of workplace Accommodation of different lifestyle ● choices Supports health, safety, and wellbeing ● For real estate: Reduction in total cost of real estate ● Reduction in long-term real estate ● obligations Improved financial reporting results ● Image courtesy of Little. (accounting changes)

Distribute d Work T e am Numbe r: 11 Benefits of a distributed workforce [continued] For human resources: Enables access to a larger and more ● geographically dispersed labor pool A tool for recruiting and retention ● For business: Reduced concentration of risk: ● improved disaster recovery and business continuity For the environment: Reduced pollution resulting from ● less traffic and transit congestion Potential reductions in business ● travel

Distribute d Work T e am Numbe r: 11 Traditional office place plays a critical role but looks different ● Collaboration centers ● Team building and training centers ● Desk-sharing will emerge as a sensible workplace strategy ● Will require investment in: ○ Building systems (e.g. HVAC + touchless environments) ○ Cleaning protocols ○ Smart building technology Image courtesy of Little.

Distribute d Work T e am Numbe r: 11 Improved training, process, and technology required to manage distributed workforce and new real estate structure + + Work-from-Home Office 3rd Place Unhappy: Return to office Dedensification Mostly happy: Emigrate to WFH supplement workflow Happy : Emigrate to WFH Potential demand for the new “normal”

Distribute d Work T e am Numbe r: 11 Impact to Real Estate ● Shorter lease terms ● Increased use of collaborative areas, coworking spaces , or 3 rd places ● Landlords will increasingly enter the coworking market and recapture the direct contractual relationship with tenants. ● Increased demand for smart buildings using IoT and 5G networks to connect it to a Image courtesy of Little. geographical network of other distributed offices.

Distribute d Work T e am Numbe r: 11 Impact to Real Estate: Hub and Spoke Model Satellite Hubs in each location Create dedicated space in each location to assure availability and consistent experience. Additional Spoke Spaces Augment dedicated space with additional spaces which can be booked on demand. Work Local Coffee shops and local places to drop in and work.

Distribute d Work T e am Numbe r: 11 A Day in the Life Beginning End Jenna is a full remote employee that After finishing her focused work, she Jenna finishes off her day by providing works 100% from home. Her day attends a virtual collaboration call to a progress update to her co-workers begins early at working on tasks that brainstorm ideas and discuss progress virtually and plans for the next day. require focus and individual space. Her on deliverables for the client. Her co- Jenna work setting at home is equipped with worker John and Amanda give her latest technology and infrastructure feedback necessary to complete the provided by her employers to ensure task for the day. After completing the seamless virtual collaboration and conference call, Jenna takes a short communication. fitness break before heading to pick her children from school. John has small kids at home and lives in John picks up his children from the He spends late mornings in the the suburbs. He visits office for in- school on his way back to home and coworking spaces at the mall working person meetings only and likes to work joins a team call to check on progress. on tasks that require concentration. in co-working hub near his home for He wraps up his day by reviewing his After wrapping up his individual work, John focused work. His day typically begins task list. he attends an ideation session with his with a virtual scrum with his immediate teammates. After the session, John team discussing deliverables for the heads out with his teammate Amanda day and week. for a mentoring lunch session. Amanda lives close to the office in the After attending a brainstorming session Amanda and John meet for a lunch to city but today she starts her day from with the team, Amanda heads to a share knowledge and advice geared home by attending a quick scrum call yoga session followed by a refreshment towards career advancement for with her co-workers. After team call, break. Her day ends with an individual Amanda. After finishing up the lunch, Amanda she heads to meet her co-worker John focus work session at her home office. Amanda heads back home and takes a at a co-working space for a short break to walk her dog.. brainstorming session.

Distribute d Work T e am Numbe r: 11 Head home to prepare A Day in the Life for a team call Stop by the Attend a Co-working yoga class center at the mall to Jenna work on the report Participate in a collaboration call with the team Reserve the Pick up the office to do some research kids from school Take a short John refreshment Kick off the day break at a with a quick café virtual scrum with the team at Exercise home Meet up with the Meet for a 1:1 team for some mentorship over lunch Amanda ideation at the mall Wrap up the day by finishing Go out to get some fresh of assignments air and walk the dog

Distribute d Work T e am Numbe r: 11 The “New Workplace” Results Oriented Work Health and Well-being The new workplace is marked by seamless movements Increased incorporation Nature of workday is between home, co-working, 3rd place, and the office. Workers of physical and mental fluid resulting in shorter well-being throughout are no longer confined through geography. Technology plays a weeks. Nonlinear work the day. key role. These are the features that characterize the new schedules integrate life ‘normal’ workplace. and work along the journey. Increased Communication Suburban Co-Working Workplace Culture Seamless Connections Focus on improved and frequent Hotels, malls and office Workers come to the The labor pool is communication to strengthen parks transformed into office to achieve a sense geographically dispersed virtual collaboration. landlord operated drop- of belonging, shared empowered through in work centers for purpose, serendipitous smart building technology employees who prefer connections, integration, and sensors, app driven not to work from home. and face to face for availability, health, collaboration. choice and control across geographies.