Creating a Professional Development System for Family Service Coordinators in New Mexico Lisa Rohleder, MA/DS III, FIT Regional Coordinator Cathy Riley, MA/DS III, UNM/ECN, Training and Dev. Consultant
Participants will • Increase knowledge of the service coordination strengths and needs in New Mexico • Participate in group discussions to share ideas and strategies for creating a professional development system for NM Service Coordinators • Increase knowledge of national service coordination activities and resources
National SC Institute-NM First meeting of the National SC Institute, November 14-16, 2017, Avon, CT- attended by Lisa and Cathy Participating states: NM, TX, KY, CO, DE, VA, IA, IL Focus of the Institute: developing strategies to prepare, empower and support service coordinators in their role Strategies include activities to meet the needs of participating states as well as activities that “raise the bar” for high quality service coordination across the nation Development of National and State Action Plans National Part C survey-large response from NM Next SC Institute-September 2018-report on NM Action Plan
National Service Coordination Survey Results from New Mexico Key Themes from New Mexico respondents: Total number of respondents from New Mexico: 204 1. There is a need statewide for more, better, and on- going training for FSCs. Respondents represented 26 of 34 EI programs statewide. 2. High caseloads interfere with building relationships Thank you to everyone who participated! and coordinating quality services for families. 3. Service Coordination is difficult due to the scarcity of Role *Number of OT, PT and SLP professionals in many areas. Respondents 4. Communication among IFSP teams is challenging. Service Coordinator 102 **FSCs are seeking more efficient ways to support Service Provider 91 communication among teams and to manage Administrator/Supervisor 39 timelines (such as electronic documentation) Training and Technical Assistance Provider **Trans-disciplinary Team meetings, where 11 implemented, have improved communication and State/Lead Agency Representative 8 adherence to timelines. Family Member/Caregiver 3 5. Service Coordinators should receive better Other (DS, OT, SLP, FT, PT SW) 41 compensation. Total *295 6. There’s a need for better promotion of early intervention services/FIT in many areas of the state. *Respondents could check “all that apply” to indicate multiple roles . FIT Coordinators Listserv 3/22/18
The Plan GOAL 1. Collect existing information on FSC training efforts at local, regional and FIT/ECN level. GOAL 2. Review information with FIT/ECN team; mapping of plan GOAL 3. Develop a system of professional development for Service Coordinators in New Mexico (that reflects inclusive stakeholder engagement)
What’s Happening in NM? Summary of Survey for EI Program Directors (April/May 2018) Key Themes • FSC Training varies greatly from agency to agency • Directors express a high level of support for more consistent training
Q1: Which of the following training methods are used by your agency to orient and train new FSCs? Respondents: 19
“Questions 18 - 26 below present ideas that were suggested by New Mexico respondents to the National Service Coordination Survey (November 2017) regarding FSC training. Please rate your agreement with each idea on the sliding scale provided.” EI Coordinators responded: Q19: NM FIT should establish training guidelines and Q25: NM FIT should establish competencies and curriculum for local and state levels that are aligned certification levels for FSCs. and consistent. Q21: It would be helpful to have a training rubric Q22: Training for FSCs should include child development. for new FSCs with available topics, materials, courses, supports and resources identified.
Improving Professional Development for FSCs in FIT A Sample of EI Coordinators’ Proposals: Regional Train Training the Collaboration Trainer More Topical FSC Trainings Regional e.g. “Facilitating Teams” Conference 1x year Wanted to participate, but didn’t have time? It’s never too late!
What are the experiences and needs of FSCs in NM FIT? FSC Focus Groups
FIT Service Coordination Training In Person Part 1 • IDEA • “Key Principles” • Relationship & Reflective Practices • FSC Roles & Responsibilities • Intro to Family Guided Routines Based Intervention (FGRBI) and how to conduct the RBI (Routines Based Interview) Online • IFSP Development and Writing Functional Outcomes Part 1/Part 2 • Knowledge of NM FIT Regulations, Procedures & Forms • Resources and Additional Training Part 2 • TTA- Transdisciplinary Team Approach • Updated February 2018 Early Childhood Outcomes (ECO) • Transitions • IDEA Key Indicators
The revival of the FSC Listserv The new and improved listserv will allow subscribers to post and receive messages ( such as Q/A, good ideas, announcements, support and morale) A pilot version of the listserv will be tested in June Online Part 1Part 2 Statewide launch of the listserv is projected for mid-July Invitees: FSCs, EI Leadership, ECLN, EPICS, PRO FSC Training will include orientation to the listserv
What’s on the Horizon? • National Service Coordination Competencies • National Service Coordination Certification • Webinars and resources • NM FIT Professional Development System for Family Service Coordinators
Small Group Discussion Using the flipchart provided, respond to the following: 1. What does a professional development system for FSCs in NM FIT look like to you? 2. Brainstorm ideas/strategies that you think would help support ongoing training/mentoring of FSCs (What can programs do? What can FIT do?)
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