Develop and Test a Project Management Curriculum for Emergency Managers Sandra K. Knight, University of Maryland, Director, Center for Disaster Resilience, skknight@umd.edu John Hart Cable, University of Maryland, Director, Project Management Program www.cdr.umd.edu CRC 2 nd Annual Meeting The University of North Carolina at Chapel Hill 1 February 1-3, 2017
al : Develop and test a higher education and training curriculum that prepares Go Goal professionals to manage and deliver disaster-related project(s) by merging project management processes with emergency management concepts Emergency Management Engineering Professionals Professionals Incorporate modern Build disaster resilient project management concepts and emergency skills and tools to protocols into project manage and execute management to disaster-related projects contribute to a disaster- and programs resilient future CRC 2nd Annual Meeting 2 Feb. 1-3, 2017
DHS S&T Mission and Impact of Project • Coastal Significance • Rising costs of coastal recovery (Globally- $1 trillion/yr by 2050) • Increasing risk due to population/development, aging infrastructure and climate change • Relevance to DHS • 2014 QHSR mission to Strengthen National Preparedness and Resilience • Presidential Policy Directive 8, National Preparedness • DHS Strategic Plan related to Mission 5 Mission 5: Ensuring Resilience to Disasters and Goal 5.3 Ensuring effective emergency response • Project Impact • Transition of training curriculum to institutes of learning • Improved capabilities of practitioners responsible for response and recovery activities • Advanced educational path for disaster management professionals • More efficient and effective delivery of programs and projects in a disaster environment CRC 2nd Annual Meeting 3 Feb. 1-3, 2017
Technical Approach Emergency Engineering Needs and Requirements Management Professionals Professionals Develop Training Certification Curriculum Certification Training (EMI) (IAEM) (UMD) (PMI) Align with Certification Trial Certification Certification Test and Deliver First Course Shortcourse Strategy and Strategy and Offering (UMD) (EMI) Approval (IAEM) Approval (PMI) Multiple Other Specialty Minor and/or Interdisciplinary Specialty Institutionalize Program Delivery Institutions Certifications Degree Program Specialization Certifications Mechanisms CRC 2nd Annual Meeting 4 Feb. 1-3, 2017
BL BLUF – Ou Outcome Fi First C Cut T Training/Curri rriculum C Course ses Emergency Management Engineering Professionals Professionals • Principles of Disaster Management • Introduction to Project Management: • Resilient Infrastructure Systems Mitigation • • Science of Disaster and Risk Preparedness • Recovery • Assessments Response • • Sustainable and Resilient Design • Strategic Leadership Course • UNDER CONSTRUCTION • Long-term Planning Managing Project Risks and Changes • Stakeholder Engagement and Communication • CRC 2nd Annual Meeting 5 Feb. 1-3, 2017
Transition and End-Users • Primary End Users • EMI and UMD • IAEM and PMI • Collaborators • Primary Benefactors • Engineering and Emergency Management Professionals CRC 2nd Annual Meeting 6 Feb. 1-3, 2017
End End Us User Eng Engag agement- Ga Gathering Contacts and Spreading the Word Ø Existing Network of Industry, Academic and Government Professionals Ø IAEM Conference – Las Vegas, November 2015 Ø CRC PI meeting – Chapel Hill, March 2016 Ø EMI Higher Education Symposium- Emmitsburg, June 2016 Ø UMD CEE Lunch and Learn – College Park, October 2016 Ø LSU Visit (RETALK)- Baton Rouge- December 2016 CRC 2nd Annual Meeting The University of North Carolina at Chapel Hill Feb. 1-3, 2017
Education Work and Accomplishments Ed Ø Needs Assessment and Requirements Ø Develop and Deliver Test curriculum Ø Track 1: Developing Training for Emergency Management Professionals Ø Track 2: Developing Graduate level Core Curriculum in Disaster Resilience Ø Align Course development with Certification programs Ø Institutionalize training/course development CRC 2nd Annual Meeting The University of North Carolina at Chapel Hill Feb. 1-3, 2017
Act Activity/O /Outcome mes: Needs As Assessme ment and Project ct Manageme ment for Em Emergenc ncy Manag anagers Ø Two-phase contract with small business, Ideation Inc, specializing in training development for EMI, FEMA and others Ø Phase1: Needs assessment (completed June 2016) Ø Phase2: Development of Course Plans of Instruction (Currently underway) for Emergency Managers CRC 2nd Annual Meeting The University of North Carolina at Chapel Hill Feb. 1-3, 2017
Act Activity/O /Outcome me : Phase 1 Needs As Assessme ment Purpose: To develop a comprehensive understanding of the training and college curriculum needs of both emergency and project managers. CRC 2nd Annual Meeting The University of North Carolina at Chapel Hill Feb. 1-3, 2017
End End Us User Eng Engag agement: Interview iews Ø Phase 1 Interviews Ø Interviewed SMEs (14) in the field Ø Diverse set of professionals with either Project and/or emergency management expertise Ø Included former/current FCO’s, PMs at various A/E firms, emergency management professionals at FEMA and DHS, training specialists, academics CRC 2nd Annual Meeting The University of North Carolina at Chapel Hill Feb. 1-3, 2017
In Inter erview Q w Ques esti tion ons What current education or training programs do you know about that feature emergency management training for the 1. project managers? Please be specific. Of the programs you mentioned, which ones do you think are most effective or beneficial for project managers and why? 2. In what manner or under what circumstances do project managers currently perform as emergency managers? 3. What activities would assist you in improving your performance during an emergency? What specific skills or training 4. content would you recommend? Do you think there is currently a gap in emergency management training being offered to project managers? If so, what 5. would be best method for delivering this kind of training? Flipping the perspective to emergency managers, do you think that traditionally practicing emergency managers need 6. better training in project management? If so, what type of skills and training would you recommend? Do you have any anything else you would like to add? 7. CRC 2nd Annual Meeting The University of North Carolina at Chapel Hill Feb. 1-3, 2017
Act Activity/O /Outcome me: Literature Review Ø Phase 1- Literature Review Degree Programs Ø Institutions offering graduate or undergraduate degrees in emergency management do not focus on project management. Ø Three institutions offered a project management course for the emergency management student. Ø One institute requires students take a general project management Remaining programs of study focus heavily on private/public/nonprofit administration and business continuity within the disaster response cycle. Standalone Courses Ø PMI and EMI offer a course that blends project management knowledge, skills, and abilities with an emergency management context. Ø Other courses, like EMI’s Advanced and Executive Academies, provide training on leadership and decision-making that is very similar to, but not a substitute for, project management training. CRC 2nd Annual Meeting The University of North Carolina at Chapel Hill Feb. 1-3, 2017
Act Activity/O /Outcome me: Needs As Assessme ment Report Ø Bottom Line: Two Thumbs Up! Ø Interviews: While there was some discussion regarding if PM is already implicitly a part of EM, there was a strong conclusion both sets of professionals would benefit from PM skills training and how they can be used in disaster management. Best applications were felt to be outside of response. Ø Literature: Definitely a gap and opportunity to expand CRC 2nd Annual Meeting The University of North Carolina at Chapel Hill Feb. 1-3, 2017
Act Activity/O /Outcome me: Track ck 1 Course developme ment for Eme mergency cy Ma Managers Ø Phase2 contract with Ideation: Development of Plans of Instruction (POIs), Project Management for Emergency Managers Ø Develop 3 draft version POIs Ø Serve as high level design plans Ø For project management for the EM profession courses Ø Compliant with EMI standards Ø Develop 3 draft final version POIs Ø Develop 1 Final version POI Ø For use in explaining the need for the course Ø To outline expectations to obtain additional funding Ø Provide Coordination Meetings with EMI/FEMA CRC 2nd Annual Meeting The University of North Carolina at Chapel Hill Feb. 1-3, 2017
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