Curiosity and Active Listening Gail Chdrn WI LEND Training Director - PowerPoint PPT Presentation

Oct 17, 2022 •42 likes •132 views

Curiosity and Active Listening Gail Chdrn WI LEND Training Director Listening Active Listening Pay attention Withhold judgement Reflect Clarify Summarize Share

Curiosity and Active Listening Gail Chödrön WI LEND Training Director
Listening
Active Listening • Pay attention • Withhold judgement • Reflect • Clarify • Summarize • Share https://www.ccl.org/multimedia/podcast/the-big-6-an-active-listening-skill-set/
Listening Activity • Speaker / Active Listener Exchange § 3 min: Speaker describe a time when you... ...felt like an imposter or ...didn’t feel seen or heard § 2 min : Active listener reflect back what they heard (paraphrase/summarize) § 2 min: Speaker correct/clarify misunderstanding • Switch roles
Group Discussion
Seeking and Receiving Feedback
Seeking and Receiving Feedback • Be clear about the kind of feedback you need • Identify someone who can offer feedback • Be prepared to share • Receive feedback with curiosity & open mind • Be aware of emotional baggage
Giving Feedback
Giving Feedback • Be clear about the feedback being requested • Have the intention to be helpful • Check for understanding • Balance positive and constructive feedback • Be specific rather than general • Be aware of the emotional conversation

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