4/28/2014 Welcome! Listening to the Webinar Listening to the - PowerPoint PPT Presentation

4/28/2014 Welcome! Listening to the Webinar Listening to the Webinar (cont.) • Online: Accessible Communications for • To connect by – Please make sure your computer speakers are turned on or 1-443-453-0034 telephone: Deaf and Hard of Hearing Offenders your headphones are plugged in Pass Code: – Control the audio broadcast via the AUDIO & VIDEO panel – If you have sound quality problems, please go through the 368564 will begin at 2:00 p.m. Eastern Time Audio Wizard by selecting the microphone icon This is not a toll-free number arrow points to microphone icon on audio and video panel 1 2 3 1

4/28/2014 Captioning Submitting Questions Technical Assistance • Real-time captioning is provided; open the window • If you experience technical difficulties • In the webinar: by selecting the “cc” icon in the Audio & Video panel – Use the Chat panel to send a message to the Mid- – Double- click on “Mid - Atlantic ADA Center” Atlantic ADA Center – You can re-size the captioning window, change the font in the Participant List to open a tab in the size, and save the transcript – E-mail ADAtraining@transcen.org Chat panel (keyboard: F-6 and arrow up or Participant list down to find Mid-Atlantic ADA Center); – Call 301-217-0124 type your question in the text box and “enter” arrow points to the "cc" icon in the audio and video panel • Your question will be sent to the presenters; other participants will not be able to see it • E-mail: ADAtraining@transcen.org 4 5 6 2

4/28/2014 Archive HELPFUL DEFINITIONS • This webinar is being recorded and can be • “ Auxiliary Aids and Services ” include, but are not limited to, “Qualified Interpreters or other accessed within a few business days effective methods of making aurally delivered • You will receive an email with information on materials available to individuals with hearing Virginia Department of Corrections accessing the archive impairments,” such as hearing aids, computer - Webinar Presentation For aided transcriptions services, assistive listening ADA Compliant Deaf Offender Care systems, closed caption decoders, open and close captioning, TDDs, TTYs, videotext displays, written materials, 28 C.F.R. § 35.104, as well as Videophones, access to telephone relay services, and visual alert or alarm systems. 7 9 3

4/28/2014 Helpful Definitions continued Helpful Definitions continued Helpful Definitions continued • “ Offsite Medical Care ” means medical care • “ Direct Threat ” means a significant risk to • “ Deaf ” defines individuals who are unable to that is provided at a location not owned or the health or safety of the Deaf Offender or hear well enough to rely on their hearing as a operated by the state. “Onsite Medical Care” others. means of processing information and who rely means medical care that is provided by the on Auxiliary Aids and Services to Effectively facility, including medical care provided by Communicate • “ Effective Communication ” affords Deaf third parties in facilities owned or operated by the state. Offenders opportunities to participate in, and enjoy benefits of services, programs, and • “ Qualified Interpreter ” means a person who activities substantially equal to that enjoyed is able to interpret effectively, accurately, and by a similarly situated Offender who is not impartially. Deaf. 10 11 12 4

4/28/2014 GENERAL POLICY OBJECTIVES GENERAL POLICY OBJECTIVES Helpful Definitions continued continued ADA Coordinator and Services Designees II . GENERAL POLICIES • “ TTYs ” or “ TDDs ” are devices used to communicate – The Department maintains the ADA Coordinator • Non-discrimination Based on Disability position as required by law. with persons who are Deaf or Hard of Hearing. – An Institutional ADA Coordinator on site ensures Deaf Offenders in custody of state correctional disability laws are followed and will be in charge of • “ Employees ” include all employees, agents, and facilities or under post-release supervision by the daily operations, supervision, and disability other staff whose job responsibilities places them in Community Corrections have full and equal needs. regular contact with Deaf Offenders, along with the – All staff, contract employees, and Watch enjoyment of its services, privileges, facilities, immediate supervisors of those employees, agents, Commanders are trained on the procedures for advantages, and accommodations as non-Deaf or other staff. compliance with the ADA. Offenders. – Deaf Offenders meet with the Warden or Assistant Warden of Operations at least quarterly to discuss • “ Videophone ” means a telephone with a camera concerns. and screen for visual, real-time communications. 13 14 15 5

4/28/2014 INITIAL CLASSIFICATION, HOUSING PROVISION OF AUXILAIRY AIDS ASSESSMENT, AND ASSIGNMENT AND SERVICES • General Policy • General Policy Deaf Offender at the Reception and Classification Center have access to Qualified Interpreters. • It is in the best interests of Deaf Offenders to be incarcerated at one facility with the Ensuring Staff Awareness Through Identification Cards privilege to reside in any housing unit within that facility, and to participate in any All staff having regular contact with a Deaf Offender are trained on the meaning of the distinct ID cards. In order to ensure equality for Deaf Offenders, appropriate Personnel having regular contact with Deaf Offenders are made aware of such a person’s need for Auxiliary programs available to other Offenders if they meet the qualifications. Auxiliary Aids Auxiliary Aids and Services required by the ADA, and the Aids and Services. and Services are therefore easily provided in a centralized manner. Rehabilitation Act are consistently provided. At the entrance to the facility a notice clearly stating that the facility houses Deaf Offenders is posted. • Schedule of Accommodations • Interpretation of Written Materials At the request of the Deaf Offender, the opportunity to meet with a staff member and a Qualified Interpreter Deaf Offenders are provided with schedules on a designated bulletin board showing materials is afforded. when Qualified Interpreters and/or other Auxiliary Aids and Services are available. • Creation and Interpretation of Rights Materials The facility provides every Deaf Offender written materials outlining rights and provides an interpreter for questions. 16 17 18 6

4/28/2014 ONSITE & OFFSITE MEDICAL CARE OTHER MEANS OF COMMUNICATION Qualified Sign Language Interpreter General Policy 1. General policy • The state contracts with interpreter service Qualified Interpreters are scheduled for medical appointments. Employees communicate with Deaf Offenders for such purposes as they would communicate providers to provide Qualified Interpreters. with the Hearing Individuals. Informing Appropriate Medical Staff • Situations in which an on-site Qualified Interpreter The employee coordinating Auxiliary Aids will ensure that Medical staff is aware that the Offender is Deaf. 2. Video Remote Interpreting (VRI) is needed include: medical care, dental, vision, The institution provides access to and has available, for emergency situations, video remote Emergency Events interpreting which meets industry standards over a high-speed Internet connection. audiological, and mental health care; Disciplinary The institution will provide a Video Remote Qualified Interpreter for use in unscheduled medical emergencies. When remote interpreting services are not available, personnel will coordinate with medical Hearings; and Classification Processes. 3. Written Notes staff to secure an on-site Qualified Interpreter as soon as possible. Life saving medical care should never All Employees will receive training with respect to communication difficulties Deaf Offenders be delayed because no interpretation services are available. • A Qualified Interpreter is not presumed necessary, experience. The training will include advising the Employees that note writing may be the only immediate form of communication available to a Deaf Offender at that time. but should be provided for: Education and Other Offsite Medical Care In the case of an emergency, staff will inform an offsite medical provider that a Deaf Offender requiring an lengthy or other complex communication needs. Interpreter or other Auxiliary Aid or Service is being transported to the offsite care provider. Staff will notify the offsite medical care provider. Notification will include the estimated time of arrival. 19 20 21 7