csc s communication activities changes in 2015
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CSCs Communication activities changes in 2015 Tiina Leiponen Porto 15.6.2015 New styles Chance in the communication and sales orientation customer focus digital communications only ( no annual report, magazine, newsletter)


  1. CSC´s Communication activities changes in 2015 Tiina Leiponen Porto 15.6.2015

  2. New styles • Chance in the communication and sales orientation – customer focus • digital communications only ( no annual report, magazine, newsletter) • @CSC magazine online • Digital customer newsletter • Focus on video producion for services promotion • Minimised brochure and printed material production • Social media 2

  3. Online magazine @CSC 3

  4. Annual report 4

  5. Targetted Newsletter 5

  6. Funet Newsletter experiences • Previous: About once a month to a specified target group • No pictures, just text, links • Short announcements • No information about the recepients behaviour New tool: MSM Microsoft Dynamics marketing tool Tracking of recepients behaviour and interests - Problems in getting through spam filters - Not all our target group members s want to be monitored regarding their media behaviour 6

  7. Social media/Linked In 7

  8. Social Media/ Facebook 8

  9. Twitter@csc.fi 9

  10. Videos of services • Kajaani datacenter https://www.youtube.com/watch?v=2opuVIBSPgw • Pouta cloud services with and without testimonials https://www.youtube.com/watch?v=2opuVIBSPgw • Eduuni collaboration tool https://www.youtube.com/watch? v=TSIzuWHVDz8 10

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