Commercial Opportunities for Councils
The way it used to be
A typical local authority • Would like to be more entrepreneurial • Has plenty of good ideas • Is concerned about its internal culture Needs an effective Road-Map to Prosperity
You’re in better shape than you think! Your managers are You are You can be VERY CAPABLE TRUSTED COMMERCIAL indeed by your customers without being evil
AVDC’s customer -centric strategy 75,000+ £100m social World-class AVDC the happy support for enterprise best place customers those who to work in need it the area
The importance of structure Chief Executive Strategic Director Strategic Director Strategic Director Strategic Director Place Head of Invest Neighbourhoods Business Change People Service Director Service Director Property Service Director Planning Service Director Economy Service Director Energy Service Director Futures Service Director Early Service Director Strategic Service Director Care & Transport Service Director Service Director Care & Intervention & Targeted Commissioning & Support (Children & Education & Skills Support (Adults) Services Commercial Relations Families) Strategic City Planning Head of strategic City Energy Investment & Asset Strategy Manager Major Projects Manager Manager Transport Communities Manager City Innovation Manager Head of targeted services Head of Employment Strategic Commissioning Head of Area Head of Safeguarding and Property Investment Services Manager City Economic Development Energy Infrastructure and (CYP Families) Learning and Skills Manager Services(North) Area Services Head of Highways Manager Design Manager Development Manager European and International Manager Head of 0-25 Integrated Contracts and Quality Safeguarding Adults & Head of Early Years Area Services Manager Head of Facilities Head of Development Services Manager DoLS Manager Head of Traffic Head of Culture Management Management Head of Service Strategic Resilience Head of targeted Services Head of specialist Principal Commissioning Reablement, Intermediate Area Services Manager Officer Property Development Head of Sustainable (Adults) Education & Access Manager – Communities Care and Regulated Central Manager Transport Services Sustainable City & Head of school Strategic Commissioning Area Services Manager Head of Area (South) Climate Change Manager partnerships Manager South Service director housing Service director Service director clean and Service director Public Service director citizen solutions & crime neighbourhoods and green Health services Procurement & reduction communities Quality Assurance & commercial relations Manager: special projects BSCB Manager manager Service Director Housing Head of estate Service manager: Traded Public health consultant Solutions & crime Head of citizen services Libraries manager management services (core support) Mental health Head of children in care reduction manager/PSW and care leavers Service manager: Service manager: Head of planned Public Health consultant Head of revenues & Head of Neighbourhood Strategy commissioning Housing options maintenance (health protection and benefits Children's placement and contracts Management sexual health) Service director policy, manager Service Director Legal Service director HR & Service manager: Private Business Planning & Service director change Service Director Finance strategy & and democratic services Workplace section Chief service officer Public health consultant housing and accessible Service Development Regulatory Manager communications homes A typical local authority - Not so much an organisational chart, Manger (cities of service (Children & Young Programme) people) ICT Commissioning and Legal services manager Service Manager: Policy Service manager: policy Head of responsive information security Chief internal auditor HR Operations Manager (place) and research Service Manger: Safer Manager commissioning (housing) maintenance manager Public health consultant Environmental area (adults & Older people) management Service Manager: learning Head of digital Legal services manager Service Manger: Service Manager: Public Head of housing options as a list of internally-facing cliques and organisational Public health consultant Transformation (people) Corporate Finance Relations Programme Manager Head of parks & green development (mental health and social spaces adults and OP/healthy inclusion) lifestyles and place Service Manager: Service Manager Service Manager: Change services manager Statutory and Democratic Business Support and People Business Partners Strategic planning & Public Health Consultant Stronger communities Services 151 Deputy Business change, talent & development (Healthy Lifestyles and Programme manager manager resourcing: places) CCG Core support Neighbourhoods & HR Service Manager: Service Manager: ICT Finance business consultancy: Place, performance & Delivery partners strategy & policy: People, infrastructure Head of electoral services Programme Manager Learning & Development Children & Young People Service Manager: Service Manager: corporate Strategy Programme manager communications mental health Programme Director BWP
AVDC customer centric structure Chief Executive Customer Fulfilment Community Fulfilment Delivery Cornerstone Sales Cornerstone Finance Cornerstone
What did we do? New building £16m savings and 100% Cloud and counting Digital platform Cultural change – start Car pool thinking differently
Income generation projects Property portfolio Garden waste services First ever Community Lottery Planning loss to profit
The future Market testing subscription services Next phase of Aylesbury Town development Connected Knowledge AI automation
Transforming Culture 19 October 2017 Come along for a new look at culture in a commercial council www.aylesburyvaledc.gov.uk/culturalchange
Recommend
More recommend
