Corporate Manger, Retail Division. As a reminder, all participants - PDF document

Operator’s opening script: Good morning and welcome to the Cencosud 1 st Quarter 2014 Earnings Call. With us today are Juan Manuel Parada, CFO, Marisol Fernandez, IRO, and Jaime Soler, Corporate Manger, Retail Division. As a reminder, all participants will be in a listen- only mode. There will be an opportunity for you to ask questions at the end of today’s presentation. Anyone who wishes to ask a question may press “*” and then “1” using a touchtone telephone. If you wish to remove yourself from the queue, you may press “*” and then “2”. Should anyone need assistance during today’s conference, you may signal an operator by pressing “*” and then “0” using your touchtone telephone. For your information, today’s conference is being recorded. Before we begin, I would like to inform you that this teleconference will relate to Cencosud’s 1 st Quarter 2014. Statements made by management involve risks, uncertainties and may relate to future events. Any changes in macroeconomic policies or legislation and other operational results could affect Cencosud’s performance. Cencosud undertakes no obligation to revise or update publicly any forward-looking statement for any reason unless required by law. Please note that no part of this conference call may be reproduced in whole or in 1

part without prior authorization from Cencosud. I would now like to turn the call over to Mr. Juan Manuel Parada…Sir you may begin.. . 1

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-Please turn to slide 3. - Cencosud’s results for the quarter were encouraging. We had positive YoY comparisons in several metrics, including EBITDA and net income, while benefiting from 1Q13 being a low base of comparison due to the CLP 20 billion charge related to our financial services business. - If you look at our operations, you’ll see trends were positive. SSS in the black in most businesses, despite headwinds I will get into later on. -We said 2014 would be a year for integration and deleveraging. Our commitment to that has been seen in a greater focus on efficiency and in 1Q14 we were able to tighten our SG&A margin, especially in Argentina and Chile. These continue to be our most important markets representing over 60% of our revenue on a LTM basis. -This helped our adjusted EBITDA margin for the quarter, which was 7.1%, compared with 6.1% a year earlier. 3

SLIDE 4 -Please turn to slide 4. -We saw modest growth in revenue in the first quarter compared with a year earlier, with growth in supermarkets, home improvement and department stores -The 2.8% revenue growth posted was lower than in the past several quarters, and was the result of several market and company factors. Firstly, retail markets like Brazil and Chile have begun to show some weakness while Colombia´s format market has faced renewed competition from informal players. Secondly, there were some quarter specific headwinds. The timing of Easter made for a high base of comparisons in our supermarket business, which accounts for more than 70% of our revenue. -The above was combined with the Argentine peso weakening, , and a reduced organic expansion. -Taking all this into account, and the ongoing integration of Colombia, we believe Cencosud’s top line performance was solid. 4

-Slide 5 gives some more detail on the results of our efficiency measures, and their impact on results. - This is a priority area for Cencosud in 2014, and we’re pleased with the progress we have achieved so far. We’re working to maximize efficiency right across our businesses. In 1Q14, our headcount was 3.5% lower than in 1Q13 and we’ve also taken measures, specifically in Brazil and Colombia, that Jaime Soler is going to elaborate on. -If you take out the financial services charge from 1Q13, our SG&A margin tightened to 22.7%, compared with 23.4% in 1Q13. -Looking at adjusted EBITDA, you can see that we had 9.2% growth in adjusted EBITDA, excluding non-operating items such as revaluation of assets, fair value of derivatives and the provision related to the financial services provision, margin was 7.1%, compared with 6.7% a year earlier. - So we’re delivering EBITDA improvements in excess of our top line growth, which is one of the benefits of our scale and competitive positioning. 5

Slide 6 shows this in more detail. -On the right, you can see our breakdown of EBITDA by country. -Chile and Argentina remain our most important markets, accounting for 56% and 28% of LTM EBITDA respectively. Colombia, Brazil and Peru are much smaller proportions, but we think there’s still real growth potential for Cencosud in each market. - I’ll now turn the call over to Marisol, who will go through the results in more detail. 6

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-Thank you Juan Manuel SLIDE 8 -Please turn to slide 8. -The performance of the supermarket business, our largest unit, was mixed in the first quarter. -We grew top line by 2.4%, with improvement in Chile, Brazil and Peru, despite the calendar impact of Easter and the other headwinds that Juan Manuel discussed. In Argentina, we increased sales by almost 30%, measured in local currency, an effect that was offset by the currency depreciation that took place in the period. - In terms of SSS, we saw expansion in all countries but Colombia, where we’re still positioning our brands and dealing with a slowdown in the formal sector. There is still work to be done in Colombia, but we feel we are on track as our SSS decline narrowed sequentially. At an EBITDA level, we can group results into two buckets. In Argentina, Peru and Chile with a positive trend, with growing revenue and a controlled expense base, as Juan Manuel mentioned. In Brazil and Colombia, our results were affected by promotional campaigns and branding, but in the case of Brazil shrinkage was of great importance. All of these factors led to lower adjusted EBITDA. 8

-Please turn to slide 9 -Home improvement was a highlight for the quarter, on both on a revenue and EBITDA level. - 4.7% revenue growth fueled by positive SSS and new store openings. In Colombia, we saw increased competition for one store, what impacted SSS, though we’d highlight that Colombian revenue was up almost 50%. -Adjusted EBITDA for the division was very strong, rising 44.2% to approximately CLP 37 billion. Argentina and Chile performed very well, and the EBITDA loss in Colombia narrowed. -Again, our efficiency measures had a direct impact on results. SG&A margin in Home Improvement was 24.5%, compared with 24.8% in 1Q13, despite the fact that we had the net opening of 7 stores YoY. -Please turn to slide 10 9

-Shopping centers remain another growth area for Cencosud, with higher revenues and improved margins. -The first quarter saw higher occupancy in both Chile and Peru, while discounted rents at two malls in Chile came to an end. -Costanera center continues to perform beyond expectations, and in Peru we opened Arequipa Center. -We also saw efficiency gains in Chile and Argentina, with SG&A margins of 12.5% and 4.3% respectively. -Adjusted EBITDA for the quarter was up 15.4%, at CLP 38.1 billion. 10

-Please turn to slide 11. -Our financial services business had a good quarter at an operational level, with portfolio growth in Chile, Argentina and Peru. -In terms of risk management, our provisions / loans ratio fell to 6% in the first quarter, from 7.9% a year earlier. -Adjusted EBITDA was up, also as a result of the low base consequence of the 1Q13 charge. -Trends in the segment remain positive, with growth and risk management both pointing towards improved performance going forward. 11

-Please turn to slide 12. -In our department stores, we saw higher revenue, with the ongoing expansion in Peru and the continued strong performance of Johnson, which posted double digit SSS growth. -EBITDA for the quarter was down year-on-year; a direct result of new stores in Peru that are yet to mature. - I’ll now turn the call back to Juan Manuel, for a look at our financial position at the end of the first quarter. 12

-Thank you Marisol. -As we have said before, Cencosud is committed to its investment grade rating, and we’re aiming to get net debt/ EBITDA below 3x by the end of 2014. -On slide 13, you can see that our net debt/ ebitda was approximately 3.6x at the end of the quarter, slightly up from 3.4x at the end of 2013. This was a consequence of an 8% increase in debt fueled by seasonal working capital needs, namely payments to suppliers after the holidays. Nonetheless this continues to be an improvement from the 3.7 we had at 1Q13. -We continue to follow our policies of having most of our debt issued at a HoldCo level, in our functional currency or UF, at a fixed rate. 13

-Slide 14 shows our amortization schedule as of the end of March. -As of the end of 1Q14, our highest amortization in any given year between now and 2020 is approximately $500 million. We have since carried out some additional refinancing, and our goal is to lower the amortization for any given year in this period to no more than $300 million. - We will be able to finance these amortizations using free cash flow, and we don’t anticipate any need to tap markets between now and 2017. -Leading to a comfortable position in terms of liquidity - We remain focused on reducing our overall leverage ratios, and we’re committed to our investment grade rating. -To sum up, 2014 continues to be a year for efficiencies, integration and deleveraging. We’re making progress on all these fronts, and look forward to keeping you up to date throughout the year. 14