Contents Nordea Page 3 Initiatives and market trends Page 17 Key - PowerPoint PPT Presentation

Net interest income EURm 1000 � Lower average short-term interest rates 885 872 800 856 852 � Pressure on deposit margins 837 expected to ease as short-term interest rates increase 600 � Lending margins largely unchanged 400 � Margins on new corporate loans stable at higher level 200 � Increased lending and deposit volumes 0 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 31

Commission income EURm 500 369 382 365 365 � Higher commissions from 34 319 34 42 44 payments following 400 22 87 84 75 acquisition of Postgirot 91 84 55 300 76 79 � Mixed development on equity 60 56 157 139 markets 129 127 130 200 � AuM up 2% to EUR 108bn 100 126 116 115 113 – Distribution of investment 104 funds in Europe continued to grow strongly 0 -73 -73 -77 -79 -77 � Weak income within -100 Investment Banking Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 Asset management Payments & deposits Brokerage Lending 32 Other Expenses

Trading EURm 180 � Income from trading stable at 160 high level 156 140 136 131 � High quality earnings 120 128 128 100 – Customer driven revenue 80 stream 60 40 20 0 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 33

Income from insurance EURm 200 � Q4 affected by rebuilding of 180 185 financial buffers 160 140 142 � Premiums in Life decreased 120 125 compared to Q4 116 100 80 � Gross premiums in General 60 72 Insurance, stable at high level 40 20 � Higher claims 0 � Takeover of portfolio in Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 Estonia 34

Expenses EURm 1200 � Expenses unchanged despite consolidation of 1000 476 451 Postgirot 410 405 410 � Development according to 800 plan 600 � Adjusted for Postgirot, total 586 562 556 expenses decreased by 4% 541 529 400 200 0 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 35 Personnel Other

Expenses - breakdown EURm Q1/02 Q4/01 Q3/01 Q2/01 Q1/01 Personnel 1) 586 567 535 560 545 Information technology 2) 114 119 104 104 95 Marketing 27 39 25 25 29 Postage, telephone and office expenses 74 68 56 63 57 Rents, premises and real estate expenses 82 90 82 91 92 Other 164 166 149 132 137 Expenses 1,047 1,049 951 975 955 of which investment activities -10 -11 -12 -9 -9 Expenses 1,037 1,038 939 966 946 1) Profit related personnel expenses including profit-sharing systems were EUR 17m in Q1/2002 (2001: EUR 115m). 2) Refers to computer operations, service expenses and consulting fees. Total IT-related costs in Q1 2002, including personnel etc were EUR 205m (2001: EUR 805m). 36

Key figures C/I ratio, banking C/I ratio, banking excl. inv.earnings % % 70 70 66 60 64 60 63 62 50 50 40 40 30 30 20 20 10 10 0 0 Q4/01 Q1/02 Q4/01 Q1/02 Adjusted for Postgirot in Q1/02: C/I ratio, banking, 63 %, C/I ratio, banking excl.inv.earnings 64% 37

Total IT-related expenses * EURm As % of total expenses 250 Q1/02 19.8% Q4/01 20.2% 200 210 205 202 200 193 Q3/01 21.3% 150 Q2/01 20.9% Q1/01 20.4% 100 50 0 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 *Computer operations, service expenses, consultants and personnel 38

Loan losses EURm � Underlying loan losses 225 considerably reduced 200 100 – EUR 64m of general provision 175 used in Q4 150 � No major single provision 125 � No change in general 100 113 provisions 75 50 63 � Annualised loan loss level in 59 56 45 Q1, 0.18% 25 0 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 General provision 39

Investment earnings EURm Q1/02 Q4/01 Q3/01 Q2/01 Q1/01 Treasury 11 30 1 25 68 Life insurance 0 45 -54 19 -17 General insurance -7 43 -35 11 -32 Other 0 -4 -5 55 2 Investment earnings 4 114 -93 110 21 40

Taxes EURm Q1/02 Q4/01 Change, % Operating profit 371 468 -21 Taxes -102 55 Net profit 269 523 -49 Earnings per share, EUR 0.09 0.18 RoE excl. goodwill, % 13.0 24.5 41

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Results by business area EURm 500 400 420 366 300 200 142 100 132 55 56 4 4 1 38 35 0 -31 -100 -200 Retail CIB Asset Life* General Treasury Mgmt* Q4/01 Q1/02 * Product result 43

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Retail Banking operating profit EURm 500 � Operating profit up 15% 450 463 � Integration of Postgirot Bank 454 425 400 420 ahead of plan 350 366 � Firm development in sales of 300 products and services 250 � Profitability on a high level 200 150 100 50 0 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 45

Retail Banking operating profit by markets Retail EURm Banking DK FI NO SE Operating profit 420 102 146 47 126 C/I ratio % 60* 59 51 67 64** RoE % 23 19 38 13 23 * C/I ratio 58% excluding Postgirot **C/I ratio 59% excluding Postgirot 46

Retail Banking operating profit by markets Retail DK FI NO SE P&B EURm Q1 Q4 Q1 Q4 Q1 Q4 Q1 Q4 Q1 Q4 Q1 Q4 Net interest income 757 761 208 208 217 226 102 106 224 214 6 7 Non-interest income 322 333 76 90 81 87 38 41 123 112 4 3 Total income 1,079 1,094 284 298 298 313 140 147 347 326 10 10 Total expenses -644 -633 -168 -167 -151 -167 -94 -103 -221 -186 -10 -9 Profit bef. loan loss 435 461 116 131 147 146 46 44 126 140 0 1 Loan losses -15 -95 -14 -28 -1 -12 1 -11 0 -20 -1 0 Operating profit 420 366 102 103 146 134 47 33 126 120 -1 1 C/I ratio % 60 58 59 56 51 53 67 70 64 57 100 95 RoE % 23 18 19 18 38 30 13 6 23 20 -6 10 47

Retail Banking lending EURbn. End of period 40 35 34.0 30 32.2 27.6 25 26.4 20 22.4 21.4 17.7 15 17.3 10 5 0 Denmark Finland Norway Sweden Q4/01 Q1/02 48

Retail Banking deposits EURbn. End of period 25 20 21.0 19.9 18.3* 15 14.7 13.9 13.5 10 9.4 9.2 5 0 Denmark Finland Norway Sweden Q4/01 Q1/02 *Postgirot, EUR 4m 49

Retail Banking deposits EURbn End of March 25 20 5.8 5.7 15 6.2 4.1 10 8.1 3.2 2.2 1.1 5 8.5 5.9 5.5 5.1 0 Denmark Finland Norway Sweden Corporate Household - saving accounts Household - current accounts 50

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CIB operating profit EURm � Stable corporate banking 160 business 140 145 142 132 120 � Uncertain equity markets affected 100 investment banking 94 80 � Expenses down EUR 13m from 60 Q4 of which EUR 9m was non- 40 recurring 20 -5 0 -20 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 52

Stock market development Market Volume Market index Q1 2002, Change Q1 Q1 2002, % EURbn vs Q4, % Denmark 14.6 7.2 2.3 Finland 53.0 6.0 -7.0 Norway 15.7 2.8 7.0 Sweden 93.6 -11.1 -2.9 Source: Nordea securities 53

CIB operating profit by main area Corporate Shipping & Inter- Inv. CIB EURm Division Offshore national Banking Other Markets Profit before loan losses 141 103 33 20 -7 -8 68 Loan losses -16 -16 -6 4 - 2 - Transfer risk -2 - - -2 - - - Equity method 9 - - 7 - 2 - Operating profit 132 87 27 29 -7 -4 68 C/I ratio % 53 54

CIB operating profit by main area Corporate Shipping & Inter- Inv. Banking Other Markets CIB Division Offshore national EURm Q1 Q4 Q1 Q4 Q1 Q4 Q1 Q4 Q1 Q4 Q1 Q4 Q1 Q4 Total income 299 320 166 159 40 40 44 49 16 30 33 42 120 99 Total expenses -158 -171 -63 -65 -7 -10 -24 -23 -23 -39 -41 -34 -52 -49 Profit bef. loan loss 141 149 103 94 33 30 20 26 -7 -9 -8 8 68 50 Loan losses -16 -28 -16 -33 -6 -9 4 -4 - - 2 18 - - Transfer risk -2 17 - - - - -2 17 - - 0 0 - - Equity method 9 4 - - - - 7 2 - - 2 2 - - Operating profit 132 142 87 61 27 21 29 41 -7 -9 -4 28 68 50 C/I ratio % 53 53 38 41 18 25 49 47 140 130 43 49 55

CIB net loan losses Q1/02 Q4/01 Q3/01 Q2/01 Q1/01 EURm Corporate division 16 33 33 2 -8 Shipping division 6 9 9 12 -16 International division -4 4 6 11 0 Acquisition finance -2 21 41 25 48 Total 16 67 89 50 24 General provision - -39 75 0 0 Transfer risk 2 -17 -11 10 6 Total 18 11 153 60 30 56

CIB lending volume EURbn. End of period 35 30 30.9 25 27.2 20 18.3 15 16.2 10 5 7.2 6.4 4.4 4.1 0 Corporate Division Shipping and International Total offshore Q4/01 Q1/02 57

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Asset Management, product result EURm 80 � AuM up 2% to EUR 108bn 75 70 � Strong inflows 65 60 � Distribution of investment 56 55 50 50 funds in Europe continued to 40 grow strongly 30 � Awarded “Best Equity Group 20 of the Year” from Lipper (pan- 10 European award) 0 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 59

Assets under management, volumes EURbn End of period 120 1.8 1.7 100 37.8 35.7 36.0 80 33.2 30.6 28.7 28.6 60 22.3 21.7 19.5 40 42.2 41.6 39.5 39.1 37.1 20 0 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 Investment management Private banking Investment funds Real estate within Life 60

Asset structure – Investment Management* Dec 2001 March 2002 EUR 72bn EUR 74bn Int'l. fixed Int'l. fixed income income 9% 10% Nordic Nordic Nordic fixed fixed Nordic equities income income equities 21% 38% 40% 23% Int'l. Int'l. equities equities 30% 29% 61 *Including mgmt of own investment funds

Asset structure – Investment Funds Dec 2001 March 2002 EUR 35.7bn EUR 37.8bn Balanced Balanced funds funds 15% 16% Equity Equity funds funds Fixed 51% 52% Fixed income income funds funds 33% 33% 62

Investment Funds volumes and margins Volumes, end of period Margins % 1,6 20 18 1,4 1.46 18.0 17.5 16 1.33 1,2 14 1.18 1.18 1,0 12 1.03 0.99 0,8 10 11.0 10.1 8 0,6 0.65 6 0.55 0,4 4 4.2 4.1 0,2 2 1.5 1.5 0,0 0 DK* FI NO SE DK FI NO SE * Net margin Q4/01 Q1/02 Q4/01 Q1/02 63

European Fund distribution EURm � Operations built organically last 18 1600 months 1400 � Leverages Nordea’s international 1200 expertise in Investment Management 1000 � 750 active distribution agreements 800 600 � 35% of sales in Germany, the rest in 400 Switzerland, Austria and Luxembourg 200 0 0 0 1 1 1 1 2 0 0 0 0 0 0 0 / / / / / / / 3 4 1 2 3 4 1 Q Q Q Q Q Q Q Inflow AUM 64

Excellent investment performance • March 22:”Best Equity Group of the Year” - Europe • March 20: ”Best Fund in Category” – Germany • March 14: ”Best Fund in Category” – UK • February 21: ”Best Fund in Category” – Austria • February 6: ”Best Equity Group” – Switzerland • January 10: ”Star Manager of the Year” - Sweden 65

Major intermediaries offering Nordea funds 66

Life, product result EURm 60 � Q4 affected by rebuilding of 40 financial buffers 45 � Premiums in Life decreased 20 23 19 compared to Q4 3 5 4 0 0 -17 -20 -41 -40 -54 -60 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 Technical result Investment earnings 67

Life EURm Q1/02 Q4/01 Q3/01 Q2/01 Q1/01 - Premiums written, net 693 778 458 746 684 - Technical result 4 -41 5 23 3 - Investment earnings 0 45 -54 19 -17 - Product result 4 4 -49 42 -14 68

Life EURm Denmark Finland Norway Sweden Other Total Premiums written net 179 261 152 92 9 693 Of which traditional life insurance 163 222 133 40 3 561 unit link 16 39 19 52 6 132 Investment return 67 16 29 -37 7 82 Benefits -231 -264 -171 -49 -14 -729 Expenses -15 -5 -12 -6 -4 -42 Technical result 0 8 -2 0 -2 4 Investment earnings -2 1 1 0 0 0 Product result -2 9 -1 0 -2 4 69

Life - investments EURbn. End of period 25 � Equities 3.5 20 3.4 3.4 – Predominantly listed equities 3.1 3.0 1.8 1.7 1.5 1.5 1.7 15 – 50/50 Nordic/international 11.5 � Bonds 10.6 11.2 10.5 10 10.8 – ¾ Nordic issuers 5 – Primarily govmn’t & mortgage inst. 5.5 5.3 5.0 5.0 4.4 � Total portfolio 0 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 – Some bias to Danish securities Equities Bonds Real estate Unit linked 70

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General Insurance, operating profit EURm 50 � Stable development in gross 40 43 premiums at high level 30 20 � Higher claims 25 10 1 11 11 � Takeover of portfolio in Estonia 0 -7 -10 � Technical result EUR –24m -24 -20 -32 -35 -30 -42 -40 -50 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 Technical result Investment earnings 72

Combined ratio by main markets % 140 120 122 118 115 110 100 105 102 101 100 100 96 80 60 40 20 0 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 73 Denmark Norway

General insurance EURm Q1/02 Q4/01 Q3/01 Q2/01 Q1/01 Premiums gross 505 494 470 453 428 Premiums net 409 409 378 375 358 Technical interest 31 25 28 32 26 Claims -341 -367 -302 -286 -286 Expenses -123 -109 -93 -96 -97 Technical result -24 -42 11 25 1 Investment earnings -7 43 -35 11 -32 Operating profit -31 1 -24 36 -31 74

General Insurance EURm Total Denmark Norway TBi Poland Other Premiums gross 505 225 199 63 16 2 Premiums, net 195 153 49 10 2 409 Technical interest 13 15 3 0 0 31 Claims -163 -136 -34 -5 -3 -341 Expenses -48 -48 -18 -5 -4 -123 Technical result -3 -16 0 0 -5 -24 Investment earnings 1 -6 -1 -1 0 -7 Operating profit -2 -22 -1 -1 -5 -31 75

General Insurance - investments EURbn. End of period 3 Equities: � 0.4 2,5 0.4 – Predominantly listed equities 0.4 0.4 1.9 0.4 1.8 2 – 50/50 Nordic/international 1.6 1.5 1.4 1,5 Bonds � – 2/3 Nordic issuers 1 – Primarily govmn’t & mortgage inst. 0,5 0.5 0.4 0.4 0.4 0.4 Total portfolio � 0 – Some bias to Danish securities Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 Equities Bonds Real estate 76

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Group Treasury operating profit EURm 90 � Issuance of EUR 500m subordinated 80 debt 68 70 60 � Good result from funding activities, 50 � Reduced market risk exposure 40 38 30 35 35 � Losses on bond portfolio 20 21 � Positive income from equities 10 12 0 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 Reclassification effect Q1/01 78

Group Tresury operating profit by main areas Investment & Risk Trading Group Funding Total Fixed income Equity portfolios portfolios Q1/02 Q4/01 Q1/02 Q4/01 Q1/02 Q4/01 Q1/02 Q4/01 Income - - -5 0 18 34 30 16 Expenses - - -1 -2 -1 -2 -6 -8 24 8 - - - - 24 8 Profit excl. Investment earnings Investment earnings 11 30 -6 -2 17 32 - - 35 38 Operating profit 79

Group Treasury investment portfolio EURbn. End of period 20 � Equities 0.7 – Listed, unlisted & private equity 15 0.6 0.8 funds 0.6 0.7 15.1 13.4 12.9 11.9 11.7 10 � Bonds – ¾ Nordic issuers 5 – Primarily govmn´t & mortgage inst. 0 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 Fixed income Equities 80

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Balance sheet - key items EURbn, end of period Mar 02 Dec 01 Change,% Lending 142 138 3 Deposits 86 83 4 Shareholders’ equity 12 12 0 Total assets 253 242 5 Risk-weighted assets 140 136 3 82

Balance sheet structure - assets EURbn. End of period 150 142 138 120 90 60 30 33 32 26 25 24 24 21 16 7 7 0 Lending Interest Loans and Assets, Other assets, Other bearing advances to insurance banking securities credit inst. 31-12-2001 31-03-2002 83

Real estate holdings Book value, end of period, EURbn Q1/02 2001 2000 1999 Owner occupied properties 1.5 1.5 1.4 1.4 Shares in real estate holding 0.3 0.3 0.4 0.4 companies Other property investments 0.3 0.3 0.6 2.1 Investments of the insurance 2.0 2.0 1.6 1.6 companies Total 4.1 4.1 4.0 5.5 84

Balance sheet structure – liabilities and equity EURbn. End of period 100 90 86 80 83 70 67 60 61 50 40 30 35 30 20 24 23 22 20 10 12 12 11 9 0 Deposits Debt Deposits by Other Liabilities, Shareholder´s Other securities in credit inst. liabilities, insurance equity issue banking 31-12-2001 31-03-2002 85

Lending and deposits Lending Deposits EURbn. End of period EURbn. End of period 160 100 140 142 138 135 80 86 134 120 131 83 81 81 77 100 60 80 40 60 40 20 20 0 0 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 86

Capital adequacy Total capital ratio Tier 1 ratio % % 10 10 9 9 9.2 9.1 8 8 7 7 7.3 7.2 6 6 5 5 4 4 3 3 2 2 1 1 0 0 Q4/01 Q1/02 Q4/01 Q1/02 87

Capital base EURm End of Mar 02 Shareholder´s equity 11,575 Profit Q1 excluded -269 Companies not included in the financial group 100 Shareholder´s equity in the capital base 11,346 Hybrid capital 787 Minority interests 21 Group goodwill -2,042 Other deductions -64 TIER 1 CAPITAL 10,048 TIER 2 CAPITAL (subordinated debt) 5,098 Deductions for investments in insurance companies -2,025 Deductions for other investments -271 CAPITAL BASE 12,848 88

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Loan portfolio by customer group (End of March) EUR 142bn Public sector 2% Consumer 37% Companies 61% 90

Lending to companies by industry (End of March) EUR 87 bn Shipping & Agriculture & offshore fishing 6% Real estate 4% 24% Other companies 10% Construction Renting, 4% consulting and other services Transport, 10% communication 5% Finance 8% Commerce and services Manufacturing 10% 18% 91

Loan portfolio End of period EUR bn Q1/02 Q4/01 Q3/01 Q2/01 Q1/01 Households 52 51 50 50 49 Real estate 22 20 19 19 19 Construction 3 3 3 3 3 Transport, communication 4 4 4 4 4 Commerce and services 8 9 8 9 9 Manufacturing 16 16 16 16 15 Finance 7 7 7 9 6 Business service 9 9 8 5 5 Other companies/public sector 12 10 9 10 10 Agriculture & Fishing 4 3 3 3 3 Shipping 5 6 6 7 8 Total 142 138 134 135 131 92

Lending by geographical area (End of December 01)* EUR 138bn Asia Latin America 1% 1% Non-OECD 1% USA Nordic countries 3% 88% Other OECD Other 1% 12% The Baltic states Poland 0.3% Other EU countries 5% Nordic countries, EURbn � Denmark 31 � Finland 27 � Norway 21 * Only updated twice a year 93 � Sweden 42

Transfer risk exposure, EURm (End of March) Asia 770 Latin America 593 -of which China 164 -of which Brazil 327 South Korea 99 Panama 77 Indonesia 58 Chile 70 Mexico 64 Argentina 5 Middle East 439 -of which Iran 142 Turkey 116 94

Lending to households (End of March) Other loans comprise: EUR 52bn Other loans � Consumer credits 19% � Car financing � Overdraft facilities � Credit cards Housing loans 81% 95

Nordea telecom financing portfolio Divided by operators and manufacturers (End of March) Total exposure approx EUR 6.9 bn � Vast majority of exposure related Manu- facturers to 41% – major Nordic equipment manufacturers – major Nordic telecom operators Operators 59% 96

Provisioning policy � Corporate customers classified according to internal rating � Quarterly review of loan portfolio � Provisions and action plans reviewed for risk classified customers � New legislation in Sweden introducing general provisions � Nordea´s general provisions deemed adequate 97

Defaulted loans March 02 Dec 01 Sep 01 June 01 March 01 EURm End of period Defaulted loans, gross 3,132 3,114 3,120 3,040 3,059 Provisions -2,291 -2,259 -2,267 -2,122 -2,218 Of which: Specific provisions -1,839 -1,803 .. .. .. Appraised by category -82 -92 General provisions -370 -364 .. .. .. Defaulted loans, net 841 855* 853 918 841 Transfer risk reserve 159 155 .. .. .. Provisions/defaulted loans, gross (%) 73 73 73 70 73 Defaulted loans,net/lending (%) 0.6 0.6 0.6 0.7 0.6 *According to new FSA rules loans with interest deferments are classified as defaulted. The figures for Dec 2001 are restated inlcuding EUR 28m of such 98 loans (previously reported as problem loans.

Defaulted loans by industry (End of Dec 01) EUR 855 m Other companies Agriculture and 13% Households fishing 26% 1% Construction 2% Manufacturing 6% Transport 6% Real estate Trade & services management 6% 11% Financial operations 7% Renting, consulting Shipping and other company 12% servicies 99 10%

Loan losses EURm � Underlying loan losses 400 361 321 considerably reduced 300 � No major single provision 213 193 183 168 200 � No change in general 100 63 59 56 provisions 45 0 � Annualised loan loss level in Q1, 0.18% -100 -105 -134 -138 -148 -200 -264 -300 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 Gross Reversals Net 100