Company Presentation As a company we can make a difference in such - PDF document

/ 2019 MARTIN & SERVERA RESTAURANGHANDEL / MARTIN & SERVERA LOGISTIK / MARTIN & SERVERA RESTAURANGBUTIKER GRÖNSAKSHALLEN SORUNDA / FISKHALLEN SORUNDA / FÄLLMANS KÖTT / GAL ATEA / DISKTEKNIK / CHIPSTERS Company Presentation

“As a company we can make a difference in such a way that is beneficial for people, animals and nature.” Kristina Ossmark, Marketing Director, Martin & Servera Welcome! Whether our customers operate a restaurant, a bakery, a municipal school cafeteria or represent a nationwide chain, we have the products and solutions they need. Every day – year-round – we make sure that you, as a customer, receive the highest quality goods and services. We take a holistic and long term approach to sustainability. We want to make it easy for you to contribute to a sustainable future and make sustainable choices. SUSTAINABLE BUSINESS is a central than words. We continuously try outcomes and a more sustainable part of the way Martin & Servera new solutions and make improve- society. All our customers are operates. We supply goods and ments to reduce negative environ- different, as are our employees. services to restaurants, schools, mental impact – throughout the Together, we represent the diver- hospitals, bars and cafés, every entire supply chain. sity that exists in Sweden today. day, all over Sweden. We work actively and continu- We know the local market and Our code of conduct provides ously with large and small sustain- are close to our customers, with clear guidelines for our suppliers ability issues according to our five offices all over Sweden, as well as and as a customer you can feel focus areas: Sustainable offerings, operations in Finland and Norway. secure with the products you resource-efficient operations, We know that the ingredients purchase from us. We want to sustainable production, being a for a good meal are produced with contribute with inspiration, service, good employer as well as quality consideration for people, animals knowledge and food satisfaction to and product safety. and nature. For a sustainable our customers’ everyday lives. We are convinced that diver- future. For us, actions speak louder sity creates both better business Read more about our sustainability work at martinservera.se. 3

Martin & Servera Group The Martin & Servera Group is owned by Axel Johnson AB and the Oldmark family. Axel Johnson AB has been in the trade since 1873 and the Oldmark family since 1897. Martin & Servera specializes in the needs of the restaurant industry. Restau- rateurs all over Sweden turn to us for help finding the right items at the right price: fresh produce, beverages, equipment, service, inspiration, training, and much more. Martin & Servera’s strategy is to constantly complement our offerings with selections and specialist knowledge that add value for both the Group as a whole and for our customers as well. OUR BUSINESS AREAS AND SUBSIDIARIES The organizational chart for the Martin & Servera Martin & Servera Group in 2019. Martin & Servera Martin & Servera Beverages and Dish washing and Finland Fresh Produce Restauranghandel AB Logistik AB Beverage solutions Service solutions Grönsakshallen Martin & Servera Martin & Servera Oy Galatea AB Diskteknik AB Restaurangbutiker AB Sorunda AB Cleano KGA Logistik AB Chipsters Fällmans Kött AB Production AB Fiskhallen Brygghuset i Storköksteknik AB Sorunda AB Sigtuna AB Still Sparkling Lubeco A/S Solutions AB Diskteknik Oy Martin & Servera’s business concept and values apply to all our operations. They constitute the overall framework and basis for how we conduct ourselves as a group, and encompass all our operations, brands and target groups. BUSINESS CONCEPT Martin & Servera provides the professional restaurant industry with supplies, services and knowledge that simplify the customers’ everyday operations and improve their business. SUSTAINABILIT Y Martin & Servera’s ambition is to make it easy for our customers to make decisions that are beneficial for people, animals and nature. Therefore, the Group has focus on important issues regarding the environment, ethics and social responsibility. VALUES Committed, courageous and competent. 4

Our ambition is to make it easier for our customers. Proactive eco goals 2020 Martin & Servera is located all over Sweden. We know the By 2020, 40 percent of sales to local market and stay close to our customers, providing the public sector and 15 percent solid knowledge of the restaurant industry’s needs. to the private sector will be eco or environmental labelled. Results for 2018: 32.2 and 11.2 per cent, respectively. Martin & Servera’s customers We are business partners with over THE MARTIN & SERVERA 25,000 customers. We help the GROUP EMPLOYS NEARLY restaurant and catering industry find 3,200 PEOPLE. the goods, services and knowledge they need for their business. Our employees always make an extra effort for you as a customer. We can help find those organic vegetables that you want to serve at your restaurant. We find the wines that match your menu Private sector restaurant customers perfectly. We help you find Public sector customers vegetarian options that make Chain operators your guests extra happy. Of course, we offer training and other services as well. Read more on page 17. Sales The Martin & Servera Group’s Kiruna sales 2014–2018 (SEK billion) Gällivare 15 Luleå 10 Skellefteå 5 Umeå 0 Örnsköldsvik 2014 2015 2016 2017 2018 Östersund Sundsvall The Martin & Servera Group had a turnover of 14.6 SEK billion in 2018 (14.5 SEK billion in the Mora previous year). Borlänge Gävle Enköping Karlstad Stockholm Örebro Nyköping Uddevalla Norrköping Warehouse locations Göteborg Linköping Transshipment centres Martin & Servera Restaurant trade sales office Visby Martin & Servera Group Company Jönköping Halmstad Kalmar Hässleholm Malmö 5

o u r g r o u p Our companies. We help our customers succeed by offering an affordable and quality-assured range of goods and services for the food service industry. Here you will find the companies that are part of the Martin & Servera Group. We are specialists in beverages, food, equipment and services for restaurants, cafés, shops, bars and catering establishments. 6

o u r g r o u p Martin & Servera Restauranghandel MARTIN & SERVERA RESTAURANGHANDEL is Sweden’s leading wholesaler and partner for restaurants all over Sweden. We offer fresh produce, restaurant equipment, beverages and other food products. In order to make it easier for our customers to make sustainable choices, we also feature a large range of organic products. In addition to restaurant distribution, we offer support, services and training. Our e-commerce is constantly evolving with new digital functions, which simplify everyday life for our restaurant customers. Martin & Servera Restauranghandel is close to our customers with local sales offices throughout Sweden. We give our customers the best opportunities for successfully developing their business. Read more at martinservera.se Martin & Servera Logistik MARTIN & SERVERA LOGISTIK is our warehouse and logistics operation with warehouses in four locations around Sweden: Halmstad, Norrköping, Enköping and Umeå, and several transshipment centres around the country. Every day, year-round, Martin & Servera Logistik ensures that customers receive exactly the goods they need for their operations through sustainable and efficient distribution from modern and energy-efficient warehouses. Read more at martinservera.se 7

o u r g r o u p Martin & Servera Restaurangbutiker MARTIN & SERVERA RESTAURANGBUTIKER offers a wide range of professional restaurant products – everything from vegetables and meat to glassware and kitchen appliances. Feel inspired by our vast array of dairy products, meat and charcuteries, fruits and vegetables in our modern fresh food halls. Here you can purchase the most important products required for your operation and find everything from fresh produce to restaurant equipment as well as wine, spirits and beer (for customers with alcohol permits) – seven days a week. Martin & Servera Restaurangbutiker offers over 12,500 items from a wide range of professional restaurant products. Read more at martinserverarestaurangbutiker.se, where you will also find addresses and opening hours. Grönsakshallen Sorunda GRÖNSAKSHALLEN SORUNDA offers a wide range of fruits and vegetables in season and the specialist knowledge that demanding restaurateurs need. Grönsakshallen Sorunda has its own production of pre-cut and refined fruits and vegetables and a large selection of international delicacies, such as olive oil and truffles. Grönsakshallen Sorunda has five locations: Stockholm, Mora, Gothenburg, Nyköping and Hässleholm and operates 24 hours a day, all year round. SMAKRIKET Grönsakshallen Sorunda also offers the brand, Smakriket, which stands for Swedish craft products with clear origin and high quality. This gives many smaller producers the oppor- tunity to sell and market their products all over the country – and gives you the opportunity to find regional products with unique flavours that fit your menu. Read more at gronsakshallen.se and smakriket.se 8