Company Presentation Company Presentation
ABOUT US Founded in 1998 The Web Production became in the shot run one of the leading producers of Internet solutions and multimedia content in the European IT market. More than 150 employees create high-quality profitable products taking into consideration all the clients requirements and using not only modern technologies but own know-how. Our solutions advance our customers to their strategical goals by means of raising effectiveness of business process management. We focus on development of automated systems for information and process management. TWP products optimize processes in Project Management, Human Resource Management, Customer Relationship, Customer Services & Support etc. Our web-based software embraces Transaction platforms, Media Database, Site Builder, Information Portals and other Products. We obtained the recognition of international IT market with TWP Livepages – a Site Builder that is a Europrix 2002 Excellence in Multimedia Award Category Winner! TWP Multimedia content includes Mobile, Online, Electronic Games/Content and Digital Animation. We produce both entertaining and learning games developed in Visual C++, Director, 3D Max and drawn in Painter, Photoshop and Flash. We possess licenses to use famous animation heroes in our games and cartoons – Maya the Bee, The Peanuts and many others. 2D and 3D technologies are combined in TWP Multimedia Production. Some 3D objects are used even in TWP Colored Mobile Games. The success of our cartoons and games is guaranteed in due to the combination of profound knowledge in the field of traditional animation and modern computer technologies. Some of our clients are Dresdner Bank, Raiffeisenbank, Eurohypo, Baltiyskiy Bank, Openway, T-Mobile, T-Online, ARD, ZDF, RTL, WDR, Pro Sieben, Kabel 1, ORF, Bild, Kempinski, SAS Radisson, RF Hotels, Astoria, Angleterre Hotels, Corinthia Hotels.
OUR PRODUCTS AND SERVICES Mobile Games/Content Online Games/Content Electronic Games Digital Animation IT Products IT Services
HOW WE WORK PROPOSAL PROJECT MANAGEMENT CLIENT RELATIONSHIP MANAGEMENT QUALITY ASSURANCE
HOW WE WORK: PROPOSAL Source information comes from customer / agent. On its basis The Web Production formulates a proposal. 1. Product definition 2. Target setting 3. Project overview 4. Summery of requirements 5. Technologies 6. Frames of development process 7. TWP Qualification 8. Costs and dates 9. Administration of guarantees
HOW WE WORK: PROJECT MANAGEMENT We approach the project in such a way that the project development is divided into iterations. The step-by-step development enables the adaptation of the project to the client demands as required. Every iteration is planned along with the client. The client determines priorities in the realization of functions. After every iteration the project represents a complete functional system. That’s why in case the project is held up the client’s investment won’t be lost. After every iteration the quality assurance and testing of the project are carried out, then the project is published on the TWP server. After the overviewing of the system on the TWP server the client comments the system and asks to make changes if it’s necessary. The changes are included into the plan of the next iteration. The final version is transferred onto the client’s server. After the project is completed we support the system and are always ready to answer all of your questions.
HOW WE WORK: CLIENT RELATIONSHIP MANAGEMENT Our company works with the clients from all over the world. Our professional and energetic Client Relations team makes it possible. Each of our coordinators speaks several foreign languages. The project managers maintain contacts with you through coordinators. By request we will make the project versions in several European languages (English, German, French, Spanish, Italian and Dutch).
HOW WE WORK: QUALITY ASSURANCE Our Quality Assurance Team ensures the quality of the project. We consider Quality Assurance as one of the most important components of the project Unit Testing development process: 30% of the project development time is consumed by Integration Testing testing. System Testing Unit testing is implemented against the smallest testable element (units) of the software, and involves testing the internal structure such as logic and data flow, Load Testing and the unit's function and observable behaviors. Stress Testing The purpose of the Integration Test Stage is to ensure that the assembly of the Usability Testing system's components collaborate as intended, as well as that the increment has the right behavior. The system integrator compiles and links the system in Acceptance Testing increments. Each increment needs to go through testing of the functionality that Regression Testing has been added, as well as all tests the previous builds went through (regression tests). Functionality Testing
The purpose of the System Test Stage is to ensure that the complete system functions as intended. The system integrator compiles and links the system in increments. Each increment needs to go through Unit Testing testing of the functionality that has been added, as well as all tests the Integration Testing previous builds went through (regression tests). Load Testing is destined to test the system functioning under the load. System Testing Stress Testing is destined to test the capacity for work in sharply Load Testing changed load conditions. Stress Testing Usability Testing is to ensure that the system is usable in software Usability Testing use. Acceptance Testing Acceptance Testing is carried out by the customer. Regression Testing Regression Testing is to ensure that the system doesn’t contain old Functionality Testing bugs. Functionality Testing is to ensure that the system agrees with the set functionality and specification.
WHAT TOOLS WE USE: MS PROJECT Project Workflow is described in Microsoft Project – Software tool. This is the list of phases and their parts of Project realization with concrete dates, executors and project material.
WHAT TOOLS WE USE: TWP CUSTOMER LOUNGE Every customer and partner has access permissions to the Customer Lounge where he can read up on the actual project Iterations from 1 to n Release Functionalities Specifications Project Workflow Deployment Plan Project Design Project Status.
WHAT TOOLS WE USE: TWP BUG TRACING SYSTEM By means of own web based Bugtracing.com System The Web Production keeps every bug until its solution. Safe company accounts Bugs revealing und registration Search filter Priorities list and bugs delivery to team participants Bug History E-Mail notification engine Screenshots transfer Source code parts transfer
WHAT WE DO: IT PRODUCTS
OUR CLIENTS IN INTERNET TECHNOLOGIES FIELD
INFORMATION PORTALS In the field of the information portals development we have fulfilled projects for Raiffeisenbank, Lokalclick AG. Information Portal main features: advanced search of real estate according to users‘ search criteria publishing of own objects to sell or to rent Raiffeisenbank Austria mail engine that informs about new proposals in real estate database according to clients‘ search criteria Localclick AG multiple access levels for users of different categories notification engine that informs the bank about potential clients built-in financial calculation forms
CONTENT MANAGEMENT SYSTEM A lot of companies, already presented in the Internet often deal with huge, constantly changing amounts of information. To keep your web-site up-to-date, we offer easy-to-use multi-user Content Management Systems that don’t require professional IT knowledge from the user. SEPP magazine CMS characteristics: Spotdata multiple levels of access for users of different Baltiyskiy Bank categories White Days Angleterre content and structure of sites can be changed any White Days Astoria time White Days Corinthia set of built-in models White Days Kempinski MS Word-like text redactor White Days Radisson SAS built-in modules: search, statistics, registration, BMG Advertising picture gallery and many more Junior-Web GmbH time-shifted publishing Business Success International Blomenburg Park release cycle
CUSTOMER RELATIONSHIP MANAGEMENT Every company that has to deal with customers should deal with their requests quick and on a high professional level. This amount of requests can be considerably high so part of them may get unnoticed or even lost that may lead to the loss of customer. These problems become critical in middle-sized and big companies. To avoid the problems like this, we develop Request Tracker Systems. Request Tracker Systems characteristics: automatic e-mail notification Dresdner Bank dynamic workflow Welke Financial Services dynamic request attributes Eurohypo request history cyPos AG multiple levels of access for users of different categories global search request knowledgebase report system with export to Excel
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