COMMITTED TO CARING Health & Safety Program Summer 2020
YOUR OWN EXPERIENCE A safe journey of efgortless care COMMITTED TO CARING Health & Safety Program GUEST SUITES FOOD & ARRIVAL & VILLAS BEVERAGE Welcoming You Your personal space The dining experience Let go and leave everything up to us. From the moment of Advanced safety & sanitization Either you will choose al-fresco your check-in to the moment measures are taken to assure a dining, lunching by the pool, that you will be escorted into safe, yet carefree stay. candle-lit private dining in your suite, a safe journey is your suite or just enjoying efgortlessly crafted for our your favorite cocktail gazing at guests. the sunset colors, our kitchen and serving protocols are further enhanced to ensure the maximum food safety. LEISURE & HEALTH DEPARTURE The farewell FACILITIES SERVICES Relaxing and rejuvenating Your safety fjrst We are saying farewell by applying safety measures Our guests’ health is a priority. From our outdoor pools, to our during departure such as For this reason, all possible gym, spa and public spaces, preparing your bills digitally services and partnerships have measures that will ensure the avoiding physical contact. already been arranged and are at safety of our guests have been their disposal. thoroughly taken.
DISCOVERING YOUR PERSONAL HIDEAWAY Where comfort and privacy meet the genuine care COMMITTED TO CARING Health & Safety Program Santo Maris was designed with tranquility and privacy in mind bringing an easygoing spirit to your summer days and nights. The safe environment of efgortless care we have created for you and your beloved ones is perfectly matched with the ambience of the hotel’s airy spaces and design. Spread out in four sprawling suite neighborhoods at a land of 8 acres, Santo Maris is all about space and privacy Built like a Cycladic Island Village itself, in its expansive communal areas, from the reception and lobby area to the alleys of the hotel, we guarantee that here you will fjnd Your Own Island of calm Five outdoor swimming pools to choose from, with a minimum of 2 meters distance between each umbrella set Airy suites and private villas with commodious personal verandas, all featuring their own heated outdoor jacuzzi or private pool invite you to linger in comfort Al-fresco dining choices at our restaurant or at our all-day bar by the pool 24 Romantic en-suite dining and 24-hours room service for extra moments of privacy One of the largest multi-awarded Spa Centers in the island fully complied to the new operation standards ofgering you tailored services and treatments Low occupancy operation ensuring proper physical distancing
ARRIVAL Welcoming You COMMITTED TO CARING Health & Safety Program All guests will be welcomed with the warm hospitality spirit of Santo Maris, while following all the necessary steps to meet the health & safety protocols, our guests’ safety is our foremost priority. 72 Guests are strongly The appropriate maximum guest Amended check-in hours advised to undergo tests occupancy per transportation Check-in: from 15:00 pm 72 hours prior to arrival from/to the airport, and the port is as per the Governmental ensured to keep safe distances. recommendations The vehicles used for the Guest luggage that needs to be Reduced points of access transportation of our stored in our Luggage Room will and limited designated guests are thoroughly be disinfected and handled with entrances disinfected after each use personal protective equipment (PPE)
ARRIVAL Welcoming You COMMITTED TO CARING Health & Safety Program Doors are opening Simple and fast check-in procedures Special protection plexiglass in the automatically or by keeping safe distances, while all Reception Desk stafg the necessary personal protective measures for our stafg have been taken Prioritization of Social distancing measures between Disinfection of the hotel’s club payment by contactless guests and employees transfer cars after each transfer credit card Hands-free sanitization Deep sanitization of door handles, Disinfection and sterilization of stations use surfaces, and buttons with Ecolab magnetic room keys, tablets, pens, certifjed specialist disinfectant money & credit cards after each use
GUEST SUITES & VILLAS Your personal space COMMITTED TO CARING Health & Safety Program Santo Maris Suites & Villas are expertly designed to create a carefree summer home vibe and eclectic luxury at once. Applying enhanced health and safety measures, we assure you that this summer you will fjnd your personal hideaway. Warm hospitality in luxurious Masks, gloves and All extraneous items (extra Various decorative elements and Fresh-air ventilation of the spacious suites & villas with disinfectant gel are at our pillows, blankets) are removed items (vases, carpets, lanterns) suites after every check-out commodious verandas all to yourself guests’ disposal upon request from the room and supplied are removed to lessen the contact upon request in commonly used objects
GUEST SUITES & VILLAS Enhanced Cleanliness Measures COMMITTED TO CARING Health & Safety Program The daily maid service and Social distancing between Each suite is thoroughly the turn down service will cleaning stafg and guests cleaned and disinfected only be ofgered upon guests’ with a hospital-grade aerial request and once they are surface disinfection machine absent to lessen physical upon every departure, as well interactions as with ECOLAB-certifjed cleaning equipment Disinfection of all fabric areas The water in the jacuzzis Water and air quality testing of the suite with disinfectants of our suites is getting is carried out in all suites, and steam cleaners reaching refreshed right before each while the air ducts, the fjlters temperature of 70°C and check-in and grills are disinfected upon above. every room change Stringent water testing, A/C Use of non-toxic, Collaboration with certifjed cleaning and disinfection allergy-free cleaning and partner against Covid-19 for upon every suite change disinfectant materials the outsourcing of our Laundry Cleaning Service
FOOD & BEVERAGE The dining experience COMMITTED TO CARING Health & Safety Program Either you wish to savor Greek creative delights or sip your favorite cocktail enjoying the magnifjcent view to the sunset, we have taken care of the health and safety measures that will make you feel instantly safe and reassured. Wonderful gastronomical Our breakfast will be Reservations are required delights available on à la available on a la carte to facilitate safe spacing, carte dining basis at our menu while each table is used by spacious al fresco restaurant one guest suite at a time. or all-day pool bar 24 Private en-suite dining 24-hour in-room service You can relax at the pool is available upon request applying the necessary of your choice enjoying ensuring the health and distancing and safety all-day snacks, cocktails, safety standards measures between the and drinks stafg and the guests
FOOD & BEVERAGE Enhanced Cleanliness Measures COMMITTED TO CARING Health & Safety Program High standard food safety Appropriate identifjed Hand sanitizer and quality accredited with cleaning of all materials dispensers at all ISO 22000:2005 and HACCP and ingredients as restaurants and bars certifjcations well kitchen utensils is performed in our kitchen Strict personal hygiene In our restaurant and bar, the The seating capacity is reduced policies followed by our necessary distances between while the arrangement of the stafg tables are provisioned to ensure tables is modifjed to allow a ample space among guests maximum of six persons per dining table Our menus are provided in digital format Disinfection of tables and scanning the available QR Codes. Also, chairs before and after printed menus made of an easily disinfecting each service material are available.
LEISURE & FACILITIES Relaxing and rejuvenating COMMITTED TO CARING Health & Safety Program Our guests will feel complete relaxation enjoying their holidays as a series of measures ensuring their safety are applied throughout our hotel’s facilities. POOLS All Suites at Santo Maris feature their own Five expansive outdoor swimming pools Water recirculation in all pools every 4 Social distancing specifjcations in personal outdoor jacuzzi while a selection with increased water quality controls and hours | 1 bather for every 5 sq. m. of water recreational areas and pools of suites features their own private pool for a minimum of 2 meters distance between swims in your own space each umbrella
LEISURE & FACILITIES Relaxing and rejuvenating COMMITTED TO CARING Health & Safety Program SPA & FITNESS Excellent hygiene practices at The indoor pool and the spa facilities (hammam, Reservation on the Fitness Center will Avoidance of group activities and our ANASSA SPA jacuzzi, cryotherapy) of our ANASSA SPA will be needed, while regular disinfection maintenance of social distancing of at be not operating this year following the offjcial procedures are assured least 1,5 meters health & safety instructions
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