P IPELINE S AFETY I N T RANSITION – B REAKOUT S ESSION Is meaningful public awareness on the horizon? Can you divorce public awareness from public engagement? Craig Pierson – President, Marathon Pipe Line LLC
C ORE P RINCIPLES V IDEO 2
C ORE P RINCIPLES V IDEO 3
E ARNING Y OUR T RUST Employee & Contractor Campaign 4
E ARNING Y OUR T RUST Employee & Contractor Campaign 5
E ARNING Y OUR T RUST Building Trust Along Our Pipelines Every other year: Every year: Mailings to ~275,000 Building special relationships affected public within ¼ with ~21,000 landowners and mile of our pipelines residents along our pipelines 6
E ARNING Y OUR T RUST Building Trust With Landowners & Residents Along Our Pipelines 2015 – Pilot mailer to ~4,000 2016 – Remaining ~17,000 mailed 7
E ARNING Y OUR T RUST Building Trust With Landowners & Residents Along Our Pieplines 2016 – Pilot mailer to ~4,000 2017 – Remaining ~17,000 to be mailed 8
E ARNING Y OUR T RUST Building Trust With Landowners & Residents Along Our Pipelines November 2014 – Focus Group November 2014 – Focus Group November 2016 – Focus Group November 2016 – Focus Group reviews and helps refine mailing reviews and helps refine mailing reviews and helps refine mailing reviews and helps refine mailing ideas for 2015 pilot campaign ideas for 2015 pilot campaign ideas for 2017 pilot campaign ideas for 2017 pilot campaign August 2015 – Post- August 2015 – Post- August 2016 – Post- August 2016 – Post- mailing phone survey mailing phone survey mailing phone survey mailing phone survey July 2015 – Pilot mailing, July 2015 – Pilot mailing, July 2016 – Pilot July 2016 – Pilot November 2015 November 2015 tumbler and tube tumbler and tube mailing, file folder kit mailing, file folder kit – Focus Group reviews – Focus Group reviews and helps refine and helps refine April 2015 – Pre- April 2015 – Pre- May 2016 – Pre- May 2016 – Pre- mailing ideas for mailing ideas for mailing phone survey mailing phone survey mailing phone survey mailing phone survey 2016 pilot campaign 2016 pilot campaign 2014 2015 2016 9
E ARNING Y OUR T RUST Connecting With Friends & Neighbors Along Our Pipelines 10
E ARNING Y OUR T RUST Schools Along Our Pipelines ü 113 schools visited for emergency response awareness (2015-2016) ü 22 more schools in 2016 to reach all within 12
E ARNING Y OUR T RUST Educating & Helping Responders ü Program offered in 177 counties ü Over 5,000 agencies invited to participate ü Grants also provided for 13
E ARNING Y OUR T RUST Transparency & Sharing for Public Knowledge Pipeline Finder App Public Website 14
C ORNERSTONE P IPELINE Spring 2017 – Restore property issues May 2017 – Year one mailing campaign (tumbler/tube) November 2016 – Letter sent to landowners asking for feedback June 2017 – Focus group on project and Marathon as “good neighbor” October 2016 – Finish construction 2016 2017 15
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