Business Continuity: How Important Is It? Please turn on your - PowerPoint PPT Presentation

Business Continuity: How Important Is It?

 Please turn on your computer speakers to listen to the audio.  This webinar is being recorded and a copy will be available on the Safeguard Iowa Partnership website for future viewing.  Feel free to submit questions throughout the presentation, a facilitated Q&A will take place at the end.  To submit a question: enter in the question box on the right.

 Understand why it’s important to plan an d prepare for potential business disruptions.  Discuss the basics of creating a business continuity plan.  Review the available resources for businesses.

 40-60% of small businesses fail after a major emergency Small Business Administration  Declared disasters more than doubled in recent years John Arens

 Small businesses are a vital part of the U.S. economy:  99% of all employers  75% of net new jobs  97% of all U.S. exporters  Great challenges:  Money is tight  Profit margins are small Susie Shapiro/FEMA  Debts are high  Time is short  Never enough staff

 “It won’t happen to ME”  Small events can be just as devastating  No  Production  Customers  Sales  NO BUSINESS  Plan to protect your:  Business  Investment  Livelihood

Preparedness enhances recovery from : Damages to capital assets, equipment or inventory • Business disruption • Financial losses • Loss of market share • Preparedness bolsters : Polk County EMA Business’ security • Credibility with customers, vendors, supply chain and • the community

 Theft  Power Outages  Computer Failure  Strikes  Communication  Fire Failure  Non-access of Site  Security Alert  Extreme Weather  Documents Flooded  Supply Chain  Workplace Violence  Hazardous Materials  Employee Sickness

 Have your tools grown feet and walked out the door?  Has your company gas bill doubled since last month?  Does it take more time for your crews to finish work than it should?  Are you ordering supplies more and more often?

 Security  Placement of documents  Controlled shut-down  Employee Sickness  Strikes Cedar Rapids Gazette  Fire  Workplace violence  1 million individuals each year  $55 million in lost wages

 Non-access of site  Extreme Weather  Supply Chain  Hazardous materials

 Secure primary location  Secure alternate location  Select crisis manager plus backups  Select spokesperson plus backups  Create emergency contact list

 Determine who will participate in emergency planning and crisis management  Include representation from all staff  Coordinate with neighbors and building management

 Rank your risk against natural and man-made disasters  High  Medium  Low  What is covered by insurance?  Flood insurance is different

 List prioritized critical operations, staff in charge and procedures for each  Facilities  Suppliers, Contractors, Vendors  Key Customers  Employees

 Know the computer hardware you own or lease  Know the capacity of your IT system  Document the model, serial number, date of purchase and cost for insurance records

 Who will communicate emergency plans to employees? How?  In a disaster, how will you communicate with employees?  Create a list of emergency numbers for all employees  Encourage family communication plans

 What are the steps you are taking to protect your computer hardware?  What are the steps you are taking to protect your computer software?  What steps are you taking to protect internet connectivity?

 Who is responsible for backing up critical records, including payroll and accounting systems?  Are backup records, site maps, insurance policies, bank account records and other essential information stored onsite and offsite?

 Review types of insurance, coverage, deductibles, policy limits  Record policy numbers  Are there measures or additional insurance required to keep you open for business in the event of an emergency?

 Establish what employees should do if they need to leave the workplace quickly  Is there a warning system?  Where is the assembly site?  Who will shut down the business?  Who will issue the all clear to return to work? Cynthia Hunter/FEMA

 Collaborate with neighboring businesses & building owners  Post evacuation routes in clear view of workplace  Ensure building exits are clearly marked  Practice the plan, practice evacuation procedures several times a year

 Establish shelter-in-place procedure to include:  Warning system  Shelter-in-place location  Seal-the-room location  Who shuts down the business  Who issues the all clear to return to work

 Mark a date each year to review and update your plan.  Practice the plan several times a year.  Incorporate key messages in new employee orientation.  Encourage employees to prepare themselves & their families by getting a home emergency supply kit, creating a family emergency plan and staying informed.

 Safeguard Iowa Partnership www.safeguardiowa.org sip@safeguadiowa.org 515.246.1707  Ready Business Download at www.ready.gov Order from 1-800-BE-READY

 20 Weeks to Preparedness www.safeguardiowa.org/20-weeks-to-preparedness  Ready America www.ready.gov or 800-BE-READY

 Share your plan and procedures with employees, customers and others; encourage them to prepare  Spread the word among your industry, vendors, supply chain, professional associations and customers  Preparedness Pays

 Please use question box on right hand side to submit your questions.

 With no further questions, we will conclude the webinar.  A copy of the recorded webinar will be posted on the Safeguard Iowa website – look for an e- mail  sip@safeguardiowa.org

 April 19 : 8:30 AM – 4 PM : Critical Infrastructure & Key Resources Workshop  Registration is required. To register for the webinar/workshop go to www.safeguardiowa.org/event.