A TVH Parts company Building a digital business Kalman Tiboldi Founder & CEO ( Former CBIO of TVH)
TVH Group: 2 Business Units 6800 colleagues worldwide
Digital innovation at the core of TVH In-house developed IT & Business Close to the Business core components Early adopters of e-Commerce Taking Risks technology Agile organization Continuous delivery Gaining Trust
Digital World Mobile Autonomous things Immersive technologies Cloud Computing Blockchain 3D Printing Internet Of Things Augmented analytics Artificial intelligence
COGNITIVE APPLICATIONS
Digital Transformation
STRATEGY IN A DIGITAL WORLD Entering the Digital Business Phase
Digital company Platform business Built around an Model Ecosystem Digital technology Customer Experience Software & Data at the Core Agile organization Leaders with a and Culture Digital Vision Platform for Acting like a Innovation Start-up
Solutions we offer Mission GemOne: “Boost industrial mobile equipment performance” Track & Security & Operational Service and Trace safety efficiency maintenance Know exactly where each Know who is operating a Know when a machine has Know when a machine will machines are to retrieve machine during what period been used and for how long need service or when issues them easily for a service, of time. Make sure drivers to keep track of the occur to proactively plan pick-up or in the unfortunate have the right licenses and efficiency of your fleet services to avoid event the machine has been monitor their behaviour (unexpected) downtimes stolen
Domains we are covering Off Road Construction & Ground support Material handling Agriculture access equipment
Why a start-up ?
Outcome based business model IoT enabled Outcome based business model is a model in which customers pay for the results a product or service provides rather than the product or service itself. [[ Place image here ]] “By 2023, 25% of commercial or industrial OEMs will offer IoT-connected product(s) via outcome-based service contracts” Gartner - 2019
Digital business platform Ecosystems Data and Analytics Customer Experience Information Systems IoT Platform
IoT Platform IoT IoT IoT Edge Enterprise Endpoints Gateways Platform Applications Fleet Management Data External Data Data Ingestion Service data services Streaming Repository Management Edge Filtering Data Business & Analytics Sources Intelligence Data Analytics & Event Processing Predictive Model Development Device Control Product Engineering Decision Data Device Service Management Visualization Management Engineer
Customer experience “You’ve got to start with the customer experience and work back toward the technology – not the other way around” - Steve Jobs - Providing a more integrated and better managed solution for a coordinated omnichannel digital customer experience
Connected equipment ecosystem Geospatial Services ORIGINAL EQUIPMENT CUSTOMERS MANUFACTURER (OEM) Human & Service & Asset Machine Events Management Equipment Customer Profile Sensor Data Social Media Tracking
Platform for Innovation
Agile Organization Creativity Agility Velocity COLLABORATIVE CULTURE WITH FOCUS ON INNOVATION - MULTI-DISCIPLINARY TEAMS, BUILDING, RUNNING & PROFESSIONALLY SUPPORTING THE PLATFORM Innovation Network - MANAGEMENT TEAM Experimenting AS ENABLING FACTOR
Agile software development Define Develop Test Release Support Delivery pipeline SMALL “TWO-PIZZA, AUTONOMOUS, DOMAIN-ORIENTED TEAMS
Management principles Product/Component Owners Continuous Release not Project Managers not Scheduled Releases Mission not Structure Fully Resourced not Matrixed Metrics not Directives Collaboration not Hierarchy Experiment Trust not Control not Major Launches Source: MIT CISR Designed for Digital
Leadership – from IT Manager to CEO
North Star view
MY FINAL THOUGHTS… Digital Transformation is much more than just implementation of technology. It requires a top-down organizational and cultural change . Senior leaders need to lead by example showing people that the old way is no longer good enough. Being a successful Digital Business isn’t about which technologies are used; it’s about how the organization uses technology to benefit its customers, develop its talent, and transform its capabilities. Building an Agile Organization acting as a network of open, diverse, empowered and trusted teams, with a strong Digital Culture and Customer-Centricity is a long journey
kalman.tiboldi@gemone.com www.gemone.com
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