AVS Project Update 1/3/2019 • AVS Updates • Documentation reminders • AVS Informational Document • Ops and Maintenance • Q&A Session
AVS Updates • Two more training sessions are scheduled for next week • All staff who determine Medicaid financial eligibility will need to complete the training • Training is January 8 th at 9am and January 10 th at 1pm • The training announcement went out on December 26th
AVS Updates, continued • AVS went live yesterday • All new applications need to be processed through AVS if you have completed training • February renewals will be processed through AVS early this month. • Intake interviews can be completed before or after the AVS results come in.
Documentation reminders AVS Portal • Case name is the consumer’s name, i.e., LAST, FIRST • Registry number is the SSN without dashes • The Application Date is the first of the month of Date of Request • The CIN line should contain the Prime number • For homeless consumers, the street address is entered as “TEMP” • You only need to add your district and branch, not the unit or worker
Documentation reminders, cont’d Oregon Access Narrative • Narrate “AVS requested” on the date you send a request to AVS. • The narrative entry will depend on the results. Slides 57-59 of the AVS Training (in Staff Tools) outline the different scenarios. • When the consumer is eligible, narrate: “AVS response received. AVS reflects that applicant/recipient is within the OSIPM resource limit.” • Oregon Access tabs should indicate any accounts, reported or unreported.
AVS Informational Flyer Asset Verification Service (AVS) for Medicaid Recipients Beginning in January 2019, Aging and People with Disabilities (APD) and Area Agencies on Aging (AAA) offices will use an electronic Asset Verification Service (AVS) to verify financial resources for Medicaid recipients. This r esource verification is through a secure web-based portal that retrieves information from banking institutions and real property records nationwide. What this means for Medicaid recipients and/or their representatives: • A more efficient process This will be • Less paperwork to submit • Most information from AVS is returned within 5 days available on • Not every type of financial resource can be verified by AVS, so we may need to request paper documents in some situations Staff Tools! APD and AAA staff are committed to helping you understand how system changes affect you. Contact your local APD/AAA office or email the AVS project team at AVS.Project@dhsoha.state.or.us if you have questions about AVS. Frequently Asked Questions Q: What are “resources?” Q: Will AVS check my income as well? A: A resource is a liquid or non-liquid asset. Liquid assets A: No. AVS does not verify income, so this will be verified are typically held in a bank account, such as a checking or in the usual way. If you receive certain types of income savings account, trust account, burial fund account, IRA, from the government such as SSDI/SSB, staff already or Direct Express Card account. A non-liquid asset is verify this income electronically and this will not change. usually property, such as land, homes and vehicles. Q: Why is APD/AAA using AVS? Q: Will this new service affect my Medicaid coverage if I A: Use of an asset verification service in Oregon has been am within the resource limit? mandated by Centers for Medicare and Medicaid Services (CMS), and most other states are already using A: No. The only way that your benefits may be affected is AVS. An Oregon AVS will put our state in compliance with when the asset verification service reports you have Section 1940 of the Social Security Act. resources over the limit for your Medicaid program. Q: What if I am a victim of identity theft and someone Q: What if I have an account that I am completely opened accounts in my name? unable to access or take money from? A: This will not disqualify you from receiving Medicaid if A: We can exclude an account that is unavailable to you if you provide evidence that the account does not belong you provide documentation showing that you are unable to you and you have reported it. When a worker finds to access it. This can also apply to victims of domestic unreported accounts that put you over the resource abuse. limit, they will follow up with you to get more information. Q: Can I opt out of AVS/refuse to allow AVS to check my resources and still get Medicaid? Q: Will AVS check my credit or affect my credit rating? A: No. The federal government requires that we use an A: No. AVS does not check credit or affect credit ratings asset verification service .
Ops and Maintenance • AVS Technical questions go to AVS.Support@dhsoha.state.us • Policy questions go to APD.MedicaidPolicy@dhsoha.state.or.us • AVS links are in APD Staff Tools and CM Staff Tools • The AVS FAQ is updated regularly!
Q&A session • Please enter your AVS questions below!
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