Assessing Student Climate 2019 Presentation by Lindsay Buchko, Ph.D. Director of Institutional Research Executive Team August 27, 2019 1
Overview of the 2019 Student Satisfaction Survey • Background of Student Satisfaction Survey (SSI) • Introduction to the SSI • Results of 2019 SSI • Comparison: 2015, 2016, 2018, and 2019 SSI Results 2
SSI Background Why a Student Climate Survey? •Assessment of Institutional Effectiveness – Student’s perspective – Ability to compare to other student assessments • National Survey of Student Engagement (NSSE); Alumni Surveys – Ability to compare to peer institutions • GU OIR had never led a student climate survey before spring, 2015 3
SSI Background • Spring 2015: OIR’s first student climate survey • Chose Ruffalo Noel-Levitz SSI – Nationally normed survey – Comprehensive definitions of climate – Both graduate and undergraduate students – Multiple kinds of analyses – Comparison to peers • Administered: 2015, 2016, 2018, and 2019 4
SSI Introduction • 98 campus climate items; ratings 1 à 7 – 10 items Gallaudet-specific – � Importance to me � – � …My level of satisfaction � • 12 scales (categories) • Responses grouped into composite scores – Very important + Very satisfied = Strengths – Very important + Not very satisfied = Challenges
SSI Responses 2016 • 293 students (20% response rate) • Of those responses – Class Level • 27% Fr/Soph; 47% Jr/Sr; 23% Graduate – G.P.A. • 75% 3.0 or above – Race/Ethnicity • 41.5% Students of Color • 54% Non-SOC • 4.5% Unknown 6
2019 SSI Results • Institutional Choice - Why Gallaudet? – Top Three Factors Influencing Enrollment • Financial aid (70%) • Cost (68%) • Academic reputation (65%) 7
2019 SSI Results Institutional Choice – Why Gallaudet? Top Three Factors Influencing Enrollment 76% 75% 74% 72% 72% 72% 72% 71% 70% 2015 70% 70% 2016 68% 68% 68% 2018 66% 2019 66% 66% 65% 64% 62% 60% Financial Aid Cost Academic Reputation 8
2019 SSI Results • General Satisfaction with Gallaudet – Overall Satisfaction: 25% – Re-enrollment: 38% 9
2019 SSI Results Gallaudet University Satisfaction and Re-enrollment 60% 50% 48% 48% 44% 40% 2015 38% 34% 2016 30% 33% 31% 2018 25% 20% 2019 10% 0% Satisfaction Re-enrollment 10
SSI Results by Scales & In Order of Importance SCALE SCALE STRENGTHS STRENGTHS CHALLENGES CHALLENGES • My academic advisor is • None Academic Academic approachable. Advising Advising • My academic advisor is knowledgeable about requirements in my major. (2015, 2016, 2019) • Major requirements are clear and reasonable. • My academic advisor is concerned about my success as an individual.* • My academic advisor helps me set goals to work toward. bold: 2015, 2016, 2018 2019 * repeated in other scales 11
SSI Results by Scales & In Order of Importance SCALE SCALE SCALE STRENGTHS STRENGTHS STRENGTHS CHALLENGES CHALLENGES CHALLENGES Instructional Instructional Instructional • • I am able to experience intellectual growth I am able to experience intellectual growth • Faculty provide timely here. (2015, 2016, 2019) here. (2015, 2016, 2019) feedback about student Effectiveness Effectiveness Effectiveness progress in a course. (2015, • • The instruction in my major field is The instruction in my major field is 2018, 2019) excellent. excellent. • Faculty are fair and unbiased in • • The quality of instruction I receive in most The quality of instruction I receive in most their treatment of individual of my classes is excellent. (2015, 2019) of my classes is excellent. (2015, 2019) students. (2015, 2016, 2019) • • The content of the courses within my The content of the courses within my major is valuable. (2015, 2018, 2019) major is valuable. (2015, 2018, 2019) • • Nearly all of the faculty are Nearly all of the faculty are knowledgeable in their field. knowledgeable in their field. • • Faculty are usually available after class Faculty are usually available after class and during office hours. and during office hours. bold: 2015, 2016, 2018 2019 • • Adjunct faculty are competent as Adjunct faculty are competent as * repeated in other scales classroom instructors. (2019) classroom instructors. (2019) 12
SSI Results by Scales & In Order of Importance SCALE SCALE SCALE SCALE SCALE SCALE SCALE STRENGTHS STRENGTHS STRENGTHS STRENGTHS STRENGTHS STRENGTHS STRENGTHS CHALLENGES CHALLENGES CHALLENGES CHALLENGES CHALLENGES CHALLENGES CHALLENGES Campus Campus Campus Campus Campus Campus Campus • • • • • • Computer labs are adequate Computer labs are adequate Computer labs are adequate Computer labs are adequate Computer labs are adequate Computer labs are adequate • None • None • None • None • None • None Support Support Support Support Support Support Support and accessible. and accessible. and accessible. and accessible. and accessible. and accessible. Services Services Services Services Services Services Services • • • • • • Bookstore staff are helpful. Bookstore staff are helpful. Bookstore staff are helpful. Bookstore staff are helpful. Bookstore staff are helpful. Bookstore staff are helpful. (2019) (2019) (2019) (2019) (2019) (2019) Concern for Concern for Concern for Concern for Concern for • • • • My academic advisor is My academic advisor is My academic advisor is My academic advisor is • This institution shows concern • This institution shows concern • This institution shows concern the the the the the concerned about my success concerned about my success concerned about my success concerned about my success for students as individuals.* for students as individuals.* for students as individuals.* Individual Individual Individual Individual Individual as an individual.* as an individual.* as an individual.* as an individual.* • Faculty are fair and unbiased in • Faculty are fair and unbiased in • Faculty are fair and unbiased in their treatment of individual their treatment of individual their treatment of individual students. (2015, 2016, 2019) students. (2015, 2016, 2019) students. (2015, 2016, 2019) Student Student • None • Students are made to feel Centeredness Centeredness welcome.* • This institution shows concern bold: 2015, 2016, 2018 2019 for students as individuals.* 13 * repeated in other scales
SSI Results by Scales & In Order of Importance SCALE SCALE SCALE SCALE STRENGTHS STRENGTHS STRENGTHS STRENGTHS CHALLENGES CHALLENGES CHALLENGES CHALLENGES Campus Campus Campus Campus • • • None None None • Students are made to feel • Students are made to feel • Students are made to feel Climate Climate Climate Climate welcome on this campus.* welcome on this campus.* welcome on this campus.* • This institution shows concern • This institution shows concern • This institution shows concern for students as individuals.* for students as individuals.* for students as individuals.* • The campus is safe and secure for • The campus is safe and secure for • The campus is safe and secure for all students.* (2018, 2019) all students.* (2018, 2019) all students.* (2018, 2019) • There is a strong commitment to • There is a strong commitment to • There is a strong commitment to racial harmony on this campus. racial harmony on this campus. racial harmony on this campus. (2016, 2018, 2019) (2016, 2018, 2019) (2016, 2018, 2019) Safety and Safety and • None • The campus is safe and secure for Security Security all students.* (2018, 2019) bold: 2015, 2016, 2018 2019 * repeated in other scales 14
SSI Results by Scales & In Order of Importance SCALE SCALE SCALE SCALE SCALE STRENGTHS STRENGTHS STRENGTHS STRENGTHS STRENGTHS CHALLENGES CHALLENGES CHALLENGES CHALLENGES CHALLENGES Recruitment Recruitment Recruitment Recruitment Recruitment • • • • None None None None • Adequate financial aid is • Adequate financial aid is • Adequate financial aid is • Adequate financial aid is and Financial and Financial and Financial and Financial and Financial available for most students. available for most students. available for most students. available for most students. Aid Aid Aid Aid Aid (2015, 2016, 2019) (2015, 2016, 2019) (2015, 2016, 2019) (2015, 2016, 2019) Campus Life Campus Life Campus Life • • Males and females have equal Males and females have equal • Living conditions in the opportunities to participate in opportunities to participate in residence halls are comfortable intercollegiate athletics. (2018, intercollegiate athletics. (2018, (adequate space, lighting, heat, 2019) 2019) air, etc.) (2015, 2016, 2019) bold: 2015, 2016, 2018 2019 * repeated in other scales 15
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