Aging Services Services Overview • Coordinate essential health and wellness services for older adults to encourage maximum independence and prosperity. • Prevent or delay the need for long-term care placement by coordinating home and community- based services for individuals that help them to continue to safely remain at home. • Provide social engagement opportunities for seniors by operating 7 senior centers, 4 adult day care centers, and 15 congregate dining sites with evidence/outcome-based programs. 1
Our ur Value t e to o Hillsbor boroug ough Coun County • Provide 200,000+ hours of Respite and Adult Day Care annually, enabling over 500 caregiver families to maintain employment, produce valuable goods and services, and receive wages to fuel the local economy • 110,000 visits to our Active Senior Programs and Events in FY19 • More than 2,000 seniors annually enjoy “more than a meal” at our congregate dining sites • Provide resources that help seniors stay active and independent • Via in-home care services, maximize independence for nearly 1,400 at- risk seniors annually • Annually provide nutritious meals and counseling to over 2,200 homebound seniors experiencing food insecurity • Reduce risk of higher health care costs, increased emergency room visits, fall risks, food insecurities, and isolation 2
Su Succe cess St Stories es In-Home Care Assistance Helps “Lovebirds” (Ana and Ruben) Remain Together • Disabled 89 yr-old client with 85 yr-old caregiver spouse • Multiple health conditions requiring more help than caregiver could provide • Consideration of nursing home placement, but not wanting to be apart • In-home care services provided in lieu of long-term care placement • Home together, avoiding emotional distress of being separated Low-Cost Service Intervention Saved Irene’s Life • Additional BOCC funding leveraged to assist clients awaiting grant program services • Emergency Alert Response service provided to waitlisted applicant whose screening assessment yielded lower priority ranking • The senior was able to summon immediate assistance when she suffered a heart attack • Immediate attention saved this client’s life, and she was able to return home, also avoiding long-term care placement 3
Our K Key N Numbers 4
Key Su Sustainability & & Per erformance ce M Metrics cs Decreased demand for institutionalization and long-term services through infrastructure modernization and Identified and provided evidence and increased emphasis on prevention: outcome-based programs that nourish body, mind, and spirit to improve health Hillsborough County State Benchmark and wellness outcomes: Maintained or improved Instrumental 78% Activities of Daily Living participating in 840 62.30% (IADL) evidence and outcome- seniors based programs Maintained or improved 82% Activities of Daily Living 65% (ADL) over Department-wide average 90% Frail elders customer satisfaction rating, receiving our 99.60% with most services achieving services greater than 95% remained at 90% home in lieu of long-term care placement 5
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