Adult Social Care Covid-19 (Coronavirus) Recovery planning Recovery Planning Iain MacBeath Director of Adult Care Services www.hertfordshire.gov.uk
Getting back to normal we know it has been very difficult for everyone • People have been worried about health, money, support, loneliness and much more • It has been scary to see health and care staff wear protective masks, gloves and gowns • People have missed doing things they enjoy and seeing people they care about • Family carers told us they are worried about support falling away www.hertfordshire.gov.uk
Getting back to normal The good things that happened • Communities pulled together and volunteered to help each other • The great work of the NHS and social care workers is celebrated. • Some people have tried different things and enjoyed them - technology www.hertfordshire.gov.uk
What has the council done in response to the outbreak? • Focused on support for people and carers • Given support and guidance to care providers, Money, PPE ( Masks, gloves. Gowns) • Care Provider Hub (contact area) set up early to assist and advise providers • Care Recruitment Service arranged and paid for • Co- ordination of volunteers to Operation ‘Shield’ and ‘Sustain’ www.hertfordshire.gov.uk
What has the council done in response to the outbreak? • Supported the NHS in their response • Early emotional wellbeing support for all care staff • Used flexible working and technology to keep services running • Refurbished two former care homes as safe places for people www.hertfordshire.gov.uk
And this won’t end quickly for some… • People living in care homes are likely to be shielded for another year • Social contact will be limited and physical distancing will continue • Places of leisure likely to be the last to reopen • Public transport affected • Some care providers may go out of business www.hertfordshire.gov.uk
And this won’t end quickly for some… • There may be a second wave of coronavirus to deal with • Families will return to work, leaving others at home with less support • There will be mental health and wellbeing after effects on people • People’s health will have got worse during the Covid-19 period www.hertfordshire.gov.uk
Adult Care Services’ Recovery Priorities • People, family carers and communities • Health & Care staff and care providers • Partners and stakeholders • Preparing and planning www.hertfordshire.gov.uk
Adult Care Services’ Recovery Priorities • We need to be clear • Lawful and Ethical • Safe • Realistic www.hertfordshire.gov.uk
Adult Care Services’ Recovery Priorities • work with partners and stakeholders • Use evidence and analysis • Co-produce priorities and decision making www.hertfordshire.gov.uk
How has Covid-19 changed our work? There has been big changes to new requests compared to last year: • Less ‘new’ needs assessments • Less ‘new’ contacts • Less ‘new’ concerns www.hertfordshire.gov.uk
1. Supporting people, carers and communities recover from Covid-19 (Coronavirus) • Prioritise assessments and reviews of people who begin to need, or continue to need, care and support • Build plans on Connected Lives approach. What we’ve learnt about our communities in supporting people • Make sure adults are safeguarded, services return to being high quality and we spot risks • Agree a plan for re-opening the services closed. Manage the risks to service-users and our teams www.hertfordshire.gov.uk
2. Supporting our adult social care staff and care providers • Support our colleagues (staff) mental health and well- being • Work ‘SMART’ and safely to get closer to our communities • Consider the needs of colleagues from black, Asian, and minority ethnic backgrounds who appear at higher risk from the virus, make reasonable adjustments • Prioritise our transformation programme. Make sure services have the right amount of money to pay for what needs to be paid for. www.hertfordshire.gov.uk
3. Collaborating with our partners and stakeholders • Working with other commissioners to reduce pressure on struggling providers • Joint commissioning where possible to make sure we have the right services and prevent care providers from failing • Review and renew partnerships for staff planning and development (workforce development) • Consider a new Compact and commissioning strategy with the voluntary and community sector, including investment (money) www.hertfordshire.gov.uk
4. Prepare and plan the response for the on- going impact of Covid-19 (Coronavirus) • Preparing for a second peak with partners alongside winter planning • Make sure care homes are protected • Make sure Care providers can continue to meet the current and future needs of people • Agree a new 3 year plan for ACS www.hertfordshire.gov.uk
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