V17.07.19 GM ADULT SOCIAL CARE TRANSFORMATION PROGRAMME Summary of progress and priorities for 2019/2020 GM Health and Care Board 26 July 2019
GM Adult Social Care Greater Manchester Health SUMMARY OF PROGRESS Transformation and Social Care Partnership OVERVIEW • The Adult Social Care Transformation Programme has worked closely with partners and localities to bring about system wide change and transformation across GM • The scale and pace of change has been significant with new and better models of care and support and a real commitment to change and transform • The conditions are stronger than ever now for continued transformation across GM adult social care • Significant progress has been made across all six programmes areas with some key milestones being achieved and early impact of these already being identified. • The programme has not been without its challenges with some areas not as far ahead as others . The next phase of the programme will refocus on some of the more ’hard to reach’ areas
GM Adult Social Care Greater Manchester Health SUMMARY OF PROGRESS Transformation and Social Care Partnership KEY ACHIEVEMENTS TO DATE LEARNING DISABILITIES UNWAGED CARERS WORKFORCE OTHER • Charter and Commitment • GM LD and Autism Strategies co- • RM Leadership Development • The GM Carers Exemplar Model of • Stronger produced, priorities being programme Support developed implemented • RMs best practice network partnerships • Working Carers Best Practice Toolkit • Meet and Match developed • Minimum training/skills with developed/implemented • Significant investment in shared standard providers – • Digital platform being developed lives • Training passport GM • Ambition for Ageing’s Working • Increase in people with LD in • Pre-apprenticeship programme Independent Potential programme paid employment • Neighbourhood based blended Care Sector • GM Carers Partnership in place • GM Specialist Employment roles Network and • Minimum Standards for Young Service Contract with £4m • Best-practice values based Board Carers developed investment recruitment model • Awareness raised significantly • Market CARE HOMES LIVING WELL AT HOME SUPPORTED HOUSING development • Improvement of CQC quality • CQC Good/Outstanding rating of • Supported housing ratings from 55% to 79% and 89% (from 63%) commissioning support packs • Metrics reduction of inadequate from 24 • Different conversations • Supported housing to 4 over the course of the year • Better commissioning models - requirements reflected within • UEC • Co-production of a GM Quality Ethical Frameworks GM housing, planning and Model • Innovative models of care/support estates strategies • Mental • Roll out of Enhanced Health • Localities moved towards ‘zoning’ • Extra Care collaboration with health • GM Red Bag transfer scheme and integrated neighbourhood LGA • Nursing & Residential Triage Tool based teams • GMHP led Vision Statement • BAU • Buddying system and clinical • Independent inquiry-Citizen’s Jury and Strategic Plan for supervision programme for • Trailblazers retirement housing across GM Registered Managers • Person Centred Community • Collaboration on development • Person Centred Community approaches of age friendly housing strategy approaches
GM Adult Social Care Greater Manchester Health PRIORITIES FOR 19/20 Transformation and Social Care Partnership Programme objectives PRIORITIES FOR 19/20 • Implement GM wide initiatives to deliver the priorities within the GM Learning Disabilities and Autism Strategies • Delivery of the • Re-shape the offer and support available GM LD and to unwaged carers across GM through the Autism • Primary and delivery of the Carers Charter and • Strategic Strategies secondary care , implementation of the exemplar model alignment • Young carers • Best practice • employment • Market • Recruit, retain and grow a workforce ready • GM Carers shaping to deliver new models of care Partnership ASC transformation • Improve the quality of care and support, programme • Quality by maximising the choice of support • System reform • Recruit available, creating better quality of life and • Personalised care • Retain experiences for individuals. • Tech and • Grow • Quality innovation • Best practice • Develop a transformed model of • HICM • Market independent living and support to keep shaping people living well at home wherever that may be • Enable localities to deliver a strategic approach to supported housing, aligned to the GM programme Provider engagement Commissioning Citizen engagement
GM Adult Social Care Greater Manchester Health PRIORITIES FOR 19/20 Transformation and Social Care Partnership LEARNING DISABILITIES Employment: Justice system : Bespoke Advocacy: Enabling more people to obtain paid Embedding reasonable Supporting people and commissionin g: adjustments for people with employment and supporting young people their families to speak Embedding person LD/autism within criminal to consider their employment options up for themselves centred approaches and justice sector during transition. new commissioning arrangements for Reasonable Business case complex support adjustments within GM Specialist for citizen criminal justice Employment advocacy system Service model for GM Bespoke Joint (Mar 2020) Oct 2019 commissioning Co-produced Solutions for plans for people with Justice complex needs Jan 2020 DELIVERY Nov 2019 Integrated LD Provider / OF THE GM LD Health Equality Partnership Resource approaches STRATEGY Nov 2019 May 2019 LD Workforce Upscaled Family Plan inc expanding Based Care Offer / JTP, RM development Processes Strategic Good health: programme Jul 2019 LD and Autism Reducing health Leadership: Apr 2019 Housing Plan inequalities by Coproduction and supporting future improving access - leadership to reduce commissioning Increasing number of inequalities experienced Oct 2019 Workforce: people receiving by people with LD. A skilled workforce annual health Continuous improvement Homes for people : and quality providers of LD services across Ensuring people have a choice that know how to through provider about where they live, which kind support people and engagement forum of housing they live in and are supported demonstrate to live as independently as possible. Expanding shared lives humanity and values
GM Adult Social Care Greater Manchester Health PRIORITIES FOR 19/20 Transformation and Social Care Partnership Implementation of GM Exemplar Model in Wider GM Localities Implementation Carers Sept 2019 of the Best SUPPORT Performance Practice Working Dashboard FOR UNPAID Carers Framework Nov 2019 Delivery of Jul 2019 CARERS the GM Roll out of GM Carers Pilot and roll Minimum Charter out of the Service national GP Standard carers Quality for Young GM approach to Mark Carers Support supporting carers Jan 2020 Services in Acute Trust Sept 2019 Mar 2020
GM Adult Social Care Greater Manchester Health PRIORITIES FOR 19/20 Transformation and Social Care Partnership WORKFORCE RETAIN RECRUIT staff through a fair and a workforce ready RETAIN to deliver new attractive employment GM Social deal models of care Blended Care Skills Roles Academy in Operation Best Practice Mar 2020 Aug 2019 Working GM Recruitment Carer Training/ Framework Locality Skills and Toolkit Induction Support Sept 2019 Passport Best Practice May 2019 and RECRUIT Framework Protocol and Toolkit Teaching Jul 2019 Sept 2019 Care Homes Workforce GROW Development Aspiring Programme GROW Registered April 2019 And develop the workforce Manager at all levels through programme Jun 2019 innovative training, development and improved career pathways
GM Adult Social Care Greater Manchester Health PRIORITIES FOR 19/20 Transformation and Social Care Partnership CARE HOMES Model of Primary Care Offer GM Upscaling into Care Standard Quarterly of RM Homes Principles & CQC Developme Jul 2019 Procedures Ratings Options nt for Med Performance Appraisal GM Quality BEST Optimisation programme Dashboard for Peer Kitemark PRACTICE Sept 2019 Dec 2019 Review Reduce avoidable harm Mar 2020 Prevent avoidable non Poly System NHS email elective admissions to acute QUALITY hospitals and DTOC Pharmacy Sept 2019 Of care, improved system in all experience and a Reviews GM Care Co-design vibrant strength Capacity Mar 2020 Homes Quality of based community and test of Tracker in offer Jun 2019 Life / Care GM all care Exemplar Teaching homes Model MARKET Joint training Care Sept 2019 SHAPING Sept 2019 for Acute Homes Maximise choice, Hospital respond to future ASC staff needs and levels of GM Market Mar 2020 complexity EMI Developme Strategy nt 5 year Mar 2020 Plan Mar 2020
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