ACS Event London 5 June 2019 1
Agenda Introduction – Ian Todd 9.30-9.40 9.40-9.50 Priorities - The year ahead 9.50-10.45 Operational update 10.45-11.00 Refreshments 11.00-11.25 Standards for the industry-BSI 11.25-12.15 Meeting challenges in a demanding market -ICTS 12.15-12.30 ACS Issues 2
Priorities #ACSsummerevents
Standards ACS Qualifications Skills Strategy #ACSsummerevents
Business Engagement & Support F2F Web Design Resource Centre Customer Service #ACSsummerevents
Process Analysis Review Assessment Evaluate Plan Risk Strategy Control #ACSsummerevents
Operational Update 7
OFFICIAL Standards of Behaviour for Security Operatives 8 OFFICIAL
OFFICIAL Objectives Improve awareness of: • What the standards of behaviour are • How they are communicated to licence holders • What more can be done to maintain standards 9 OFFICIAL
OFFICIAL The Standards 10 OFFICIAL
OFFICIAL Personal Protective Equipment • Handcuffs & sprays • Physical intervention a “last resort” • Deployment instructions, written advice / warnings • Inform us 11 OFFICIAL
OFFICIAL Communications • Common module of Door Supervision, Security Guarding and Public Space Surveillance CCTV training • “Standards of Behaviour” STeP message to all relevant sectors on 13 February 2019 • “Protecting vulnerable children or adults” SteP message to all Door Supervision licence holders on 13 December 2018 • SIA Updates – sign up! Noticeboards, staff briefings. 12 OFFICIAL
OFFICIAL More to be done • Review deployment instructions / staff contracts • Keep reading and sharing SIA updates – but don’t forget ACS updates! • Code of Conduct – STeP message 13 February 2019, consultation later in the year • Report concerns (with evidence) to us – range of measures to deal proportionately with each case from suspension / revocation to training conditions or advice letters 13 OFFICIAL
OFFICIAL Points of Contact intelligence@sia.gov.uk nicholas.banks@sia.gov.uk 14 OFFICIAL
OFFICIAL ‘Knowing and understanding threats to the ACS scheme’ • ACS Forum • London • 05/06/19 15 OFFICIAL
What challenges do you face? Top INs raised in the past year; • Vetting • Payroll • Employment status • Business Planning 16
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