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About Me Worked on a hotline as a confidential investigator for NYC - PowerPoint PPT Presentation

Jul 04, 2023 •351 likes •757 views

About Me Worked on a hotline as a confidential investigator for NYC DOI. Studied hotlines since 2007. My PhD dissertation was on the topic of fraud hotlines. Wrote a book about hotlines, which was published by CRC Press in 2014.

  2. About Me • Worked on a hotline as a confidential investigator for NYC DOI. • Studied hotlines since 2007. • My PhD dissertation was on the topic of fraud hotlines. • Wrote a book about hotlines, which was published by CRC Press in 2014.

  3. My Book

  4. Key Themes • Design: Fraud hotlines are ubiquitous and effective yet often underutilized, due in part to design flaws. • Performance: Fraud hotline performance is important, yet often overlooked. • Assessment: Evaluating other people’s hotlines can help you create a better hotline.

  5. Definition Fraud Hotlines: Anonymous reporting mechanisms for employees, and third parties, to report organizational crime, fraud, waste and abuse.

  6. Source: The Philadelphia Inquirer, June 7, 2018

  7. Source: The Philadelphia Inquirer, April 28. 2018

  8. Source: The Philadelphia Inquirer, January 26, 2019

  9. ACFE Report to the Nations, 2018 Source: ACFE 2018 Report to the Nations, Pg. 4

  10. KPMG Global Profiles of the Fraudster, 2016 Source: KPMG 2016 Global Profiles of the Fraudster, p. 9

  11. ACFE Report to the Nations, 2018 Source: ACFE 2018 Report to the Nations, Pg. 17

  12. Source: E&Y Global Fraud Survey, 2008, p. 10

  13. Source: 2014 E&Y Global Fraud Survey, p 3

  14. Source: E&Y 2011, p. 10

  15. Source: E&Y 2011, p. 13

  16. Source: 2016 E&Y Global Fraud Survey

  18. Source: 2018 SEC Annual Report to Congress, Whistleblower Program, p. 20

  19. Source: 2018 SEC Annual Report to Congress, Whistleblower Program, p. 14

  20. Source: 2018 SEC Annual Report to Congress, Whistleblower Program, p. 24

  21. Source: 2018 SEC Annual Report to Congress, Whistleblower Program, p. 12

  22. Source: Business Report, South Africa

  23. Source: The Philadelphia Inquirer, June 7, 2018

  24. Source: The Inquirer, Philadelphia June 7, 2018

  25. Source: The Inquirer, Philadelphia May 24, 2018

  29. Source: CBS 3 Philly, May 22, 2018

  30. The Fraud The Discovery The Fix

  31. Prince George’s Hotline designed to protect tax dollars, wastes tax dollars

  33. Source: The Washington Post

  34. Source: Charlie Weston, The Irish Independent, January 26, 2017

  35. Low Call Volume • Employees are unaware a hotline exists. • Employees are aware, but do not appreciate the value of their report. • Employees fear retaliation.

  38. Source: Fraud Magazine, Association of Certified Fraud Examiners

  39. Key Themes • Design: Fraud hotlines are ubiquitous and effective yet often underutilized, due in part to design flaws. • Performance: Fraud hotline performance is important, yet often overlooked. • Assessment: Evaluating other people’s hotlines can help you create a better hotline.

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