A Single Platform Approach: Automating Receivables, Payables, & - PowerPoint PPT Presentation

A Single ‐ Platform Approach: Automating Receivables, Payables, & P ‐ Card Reconciliation Andy Schwartz Jeff Bissonette MTS Software Solutions StoneMor Partners, L.P.

Introduction – MTS Software Solutions MTS provides software, hardware and conversion services that simplify, streamline and accelerate core business processes. Andy Schwartz Founded in 1981, we have over Senior Vice President 7,000 customers worldwide across Sales & Marketing various sectors.

Introduction – StoneMor StoneMor is a full ‐ service cemetery and funeral home corporation that began with a vision: “ to memorialize every life with dignity.” Jeff Bissonette StoneMor has 277 cemeteries and Vice President Information Technology 90 funeral homes in 28 states and Puerto Rico.

Presentation Agenda • Project Implementation Overview – Project Goals – Pre ‐ Implementation Processes – Project Scope – Post ‐ Implementation Processes • “A Single ‐ Platform Approach” – Benefits – Key Metrics • Challenges Encountered/Lessons Learned • Discussion

Project Goals • Significantly reduce the number of banking relationships and related fees. • Automate invoice approval process. • Capture of p ‐ card documentation closer to real ‐ time. • Create daily Electronic Cash Letters for deposits to Bank of America. • Single Solution to capture, route and process payments, invoices and P ‐ Card transactional documents

Deposits – Pre ‐ Implementation Opportunities • Hundreds of bank accounts • Various banking fees • Time saver – fewer trips to the bank • Eliminate local branch sweeps • Improve cash availability

Invoices – Pre ‐ Implementation

Invoices – Pre ‐ Implementation Opportunities • Length of time for invoice processing • Manual paper process • Documents are routed to appropriate departments through an electronic workflow • Tracking and status of invoice & payment • Reduced fax usage, phone calls, and email inquiries • Minimize need for weekly package to home office • GL Coding at time of Invoice Capture

P ‐ Cards – Pre ‐ Implementation Opportunities • Delay/Difficulty supplying supporting documentation to home office • Eliminate duplicate supporting document requests (Accounting) • SmartData system cumbersome and slow

Project Scope • Deployment of Canon DR ‐ C125 Scanners – 3 Major Components: • Scanning of checks for electronic deposit. • Scanning of invoices. • P ‐ card documentation scanning. • IntellaFlo by MTS Software Solutions used for workflow.

New Process – Deposits

New Process – Invoices

New Process – P ‐ Cards

A Single ‐ Platform Approach • Addition of P ‐ Card Module – Advantage of Single Platform allowed mid ‐ project decision to add P ‐ Card • IT Efficiencies – Platform is Scalable – One Vendor to Support Multiple Applications • Central Location for Visibility – One place to go for info • Ability to Expand – Additional capability of the software • Expense Reports • Other departments

Key Metrics • Costs per Deposit Item • Bank Account Relationships/Fees • Employee Time – Deposit Trips/Mileage Fees – Accounts Payable Data Entry – Accounting Review • Costs – Premium Mailing Costs – Fax/Printer Supplies

Challenges Anticipated/Encountered • Bandwidth and Connectivity at Locations • Scanner Maintenance – 24 ‐ hour Maintenance • Performance/Response Time • Training • Significant Cultural Change

Lessons Learned • Process by Default vs. Process by Design – Automating highly manual processes allows the organization to re ‐ evaluate the processes and inefficiencies that have accumulated over the years. – Forces departments to re ‐ evaluate and design better processes. • Software is not the “Silver Bullet” – The real problem ‐ solving occurs in answering the tough questions about your current processes. – Choose a vendor that knows the right questions to ask.

Discussion – Questions & Comments www.stonemor.com www.mtssoftwaresolutions.com