12/10/2018 A PROVIDER PANEL SHOWCASE Effective Partnerships, Collaborations, and Uses of Technology in Behavioral Healthcare Settings GENERAL SESSION myStrength My Recovery Mozzaz Electronic Interpretation A. Elise Tanner, LCSW, FEPI Team Leader, Service Kim Sowell, MA, Director Becky Stoll, Vice Alliance Healthcare Services, Memphis, of Addiction and Co- President of Crisis & Tiffany Vargas, Manager Tennessee occurring Services, Disaster Management, of Business Operations, Tonya Drury, LCSW, Team Leader and Primary Volunteer Behavioral Centerstone, Nashville, Peninsula, a division of Clinician for OnTrack TN Carey Counseling Health Care System, Tennessee Parkwest Medical Center, Paris, Tennessee Murfreesboro, Tennessee Center, Knoxville, Dale Mathis, OnTrackTN Outreach & Tennessee Recruitment Coordinator , Carey Counseling Center, Paris, Tennessee TECHNOLOGY AND BEHAVIORAL HEALTH The TAMHO 2018 Annual Conference the good | the bad | the unknown myStrength A. Elise Tanner, LCSW, FEPI Team Leader, Alliance Healthcare Services, Memphis, Tennessee Tonya Drury, LCSW, Team Leader and Primary Clinician for OnTrack TN Carey Counseling Center, Paris, Tennessee Dale Mathis, OnTrackTN Outreach & Recruitment Coordinator , Carey Counseling Center , Paris, Tennessee The TAMHO 2018 TECHNOLOGY AND BEHAVIORAL HEALTH Annual Conference the good | the bad | the unknown 1
12/10/2018 Serving a 7-County Area: • Full range of community-based, behavioral health services • Established in 1970 as a not-for- profit • 6 outpatient centers and 4 residential centers in Northwest Tennessee • Approximately 82,000 encounters dealing with children, adolescents and adults handled each year 3 Proprietary Carey Counseling Grant Funding • Carey Counseling uses myStrength as a direct result of the Healthy Transition and OnTrackTN grants: o SAMHSA’s Healthy Transitions grant improves support services for adolescents and young adults with, or at risk of, serious mental health conditions. o OnTrackTN is an intensive first episode program that works with youth and young adults that have had onset of psychosis in the past 2 years. 4 Proprietary 2
12/10/2018 Carey Counseling Use Cases with myStrength Internal Training: Treatment Adjunct: • Offered to all consumers, but some need help: • Frequent myStrength training covers how treatment-providing o Signing up and getting started staff can use the technology in o Navigating compatible devices clinical settings with clients • myStrength used to: o Supports clinical supervision of o Enrich sessions staff to facilitate trauma o Facilitate educational literature (i.e., closing informed care individual sessions by assigning homework) • myStrength is a resource and o Extend therapy sessions – myStrength is an training that supports Mental important tool to work on mental health outside of Health First Aid initiatives actual session (socialization encouraged, but local resources are limited… despite this, myStrength • Facilitates psychoeducation helps people be productive in their personal time) 5 Proprietary Click to edit Master text styles • First Level o Second Level Evidence-based − Third Level self-help resources Fourth Level ∙ for emotional health » Fifth Level and overall well-being Proprietary 3
12/10/2018 Click to edit Master text styles • First Level o Second Level myStrength Demo: − Third Level How Carey Clients Fourth Level ∙ » Fifth Level Use myStrength Proprietary Carey Counseling Consumer Utilization of myStrength 8 Proprietary 4
12/10/2018 Carey Counseling Consumers Using myStrength 9 Proprietary 1. Stress (36.2%) 2. Depression (21.3%) Click to edit Master text styles myStrength • First Level 3. Insomnia (17.0%) Focus o Second Level 4. Anxiety (14.9%) − Third Level Areas 5. Chronic Pain (4.3%) Fourth Level ∙ Among New » Fifth Level 6. Drug & Alcohol Recovery (2.1%) Users Balancing Intense Emotions or DBT (2.1%) Nov. 2018 Mindfulness (2.1%) Proprietary 5
12/10/2018 myStrength Testimonials from Carey Counseling Staff: Consumer: "I had to come back to work 5 weeks " Watching those after having my baby to conserve videos really PTO time for important family events helped me out in I knew were occurring. I felt really the middle of the out of it not wanting to be at work night when I and a little down at times. I used didn't feel like I myStrength to find uplifting videos could talk to and testimonials to help me anyone ." improve my mood at work ." 11 Proprietary Carey Outcomes/Satisfaction with myStrength Carey Counseling Results myStrength Book of Business 12 Proprietary 6
12/10/2018 • Not-for-profit • Largest comprehensive BH provider in the county • Serving +22,000 residents in Shelby County and surrounding areas • Licensed by the Tennessee Department of Mental Health and Substance Use Services 13 Proprietary myStrength Implementation Goals • Staff pre-training and training on myStrength, including for self-care • All new clients introduced to myStrength 25% of consumers create a myStrength account by end of year 1 o 75% of current clients referred to myStrength within 90 days of launch o 100% of successfully-discharged clients referred as part of after-care plan o • Enhance group sessions , including one group focused on myStrength • Include in treatment plans and help clients sign up • Include myStrength in agency discharge planning tool • Full-time intern: Introduce myStrength to all new clients presenting for care o Assist with registration and education o Use printable myStrength tools o 14 Proprietary 7
12/10/2018 Click to edit Master text styles • First Level o Second Level myStrength Demo − Third Level Fourth Level ∙ » Fifth Level Proprietary AHS Consumer Utilization of myStrength Most Utilized myStrength Focus Areas Among New Users in Nov. 2018: #1 Anxiety Tied for #2: Depression, Balancing Intense Emotions (DBT), and Insomnia 16 Proprietary 8
12/10/2018 AHS Consumers Using myStrength 17 Proprietary Click to edit Master text styles The • First Level o Second Level “I like how I can track my moods on a Consumer daily basis and I can look back and − Third Level Experience Fourth Level see how I was feeling throughout the ∙ » Fifth Level with month.” myStrength “I can see what days of the week I feel better .” Quote on an exercise: “The videos are very positive and easy to follow .” Proprietary 9
12/10/2018 AHS Outcomes/Satisfaction with myStrength AHS Results myStrength Book of Business 19 Proprietary Click to edit Master text styles • First Level o Second Level Appendix − Third Level Fourth Level ∙ » Fifth Level Proprietary 10
12/10/2018 AHS PHQ9 Outcomes Report Average Baseline Score Average Last Score 21 Proprietary Finding My Recovery Kim Sowell, MA Director of Addiction and Co-occurring Services Volunteer Behavioral Health Care System Murfreesboro, Tennessee The TAMHO 2018 TECHNOLOGY AND BEHAVIORAL HEALTH Annual Conference the good | the bad | the unknown 11
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12/10/2018 Finding My Recovery Developed from Volunteer’s desire to make recovery real for individuals who have spent much of their lives struggling with addiction and mental illness. The desire for the website was to build and strengthen individuals from within and to trust that change can occur. With the help of Finding My Recovery and a Recovery Coach, our participating individuals are learning to follow a path filled with a positive healthy lifestyle and transformation that is giving HOPE!! Finding My Recovery began 2011 Total members: 507 Since 2011 Finding My Recovery has completed 5,440 Chat Sessions totaling 3,861 Hours Last Month Alone there were 177 chat sessions totaling 98 Hours 13
12/10/2018 Finding My Recovery A positive, strengths-focused website to support individuals in recovery from co-occurring disorders. It is also a recovery focused social media outlet, that is available 24 hours a day 7 days a week. The Goal of Finding My Recovery Provide peer to peer recovery support and coaching for individuals with co-occurring disorders in the state of Tennessee-closing the gap by offering a technology-driven alternative support for those with limited access to services . 14
12/10/2018 Volunteer Behavioral Health would like to thank the Tennessee Department of Mental Health and Substance Abuse Services for funding this web- based Tennessee Peer Support Center Service. Finding My Recovery Finding My Recovery The Virtual Peer Support Center Through Finding My Recovery we provide chat room support services for our participants by: Maintaining and updating the addiction and recovery information pages of • the Finding My Recovery website; • Conducting on-line group meetings focused on recovery from addiction; • Monitoring participant pages and blogs for adherence to the principles of recovery and for any signs that the participants may need additional recovery support; and • If necessary, provide referrals to crisis services as needed 15
12/10/2018 The Team Tonya Holman, CPRS Lary Latzman Peer Support Center Manager Recovery Coach https://www.findingmyrecovery.org 16
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