2019-F3 REGional Workshop REG FOCUS 2021 Procurement strategy, service delivery, & programme business case journey to excellence (LA 7, 8, 15, 16, 17)
Welcome & House Keeping • Health & Safety • Introductions • Any constraints on the day?
REGional Workshop F3 Purpose • RCAs understand the value of the Procurement Strategy Self To enhance the Assessment and Improvement Tool. development of procurement • RCAs gain a wider perspective of strategies, service the procurement issues facing the sector and industry. delivery and the development of our • Support RCAs with their programme business understanding of the effectiveness cases. of their programme business cases. THE ROAD EFFICIENCY GROUP 3
• Welcome & House keeping • Leadership Minute • An industry perspective on procurement • Procurement Strategy Self-assessment & Improvement Tool Agenda • Procurement survey results and future support • REGional Champions Update Lunch 12:30 pm • Innovation Space • REG update • Reflecting on your Programme Business Case • Review & Close THE ROAD EFFICIENCY GROUP 4
2018 REG Enabling Sector Excellence Learning & Development Decision Making Service Delivery Communicating Benefit Delivery Programme Evidence Systems REG People / Culture Quality Improvement REG Pillars of Success THE ROAD EFFICIENCY GROUP 5
Links with 2018 REG L&D Programme Communicating Decision Making Service Delivery e Systems c n e d Desired Outcomes i Learning Activity v E Pillars of Success LA1 – Utilsing the REG ONRC classification in ‘place’ and ‘space’ (i.e. Culture change is Road/corridor form vs. function) continued and Decision Making Service Delivery Communicating LA2 – Utilising REG ONRC Performance Measures (customer and Evidence Systems celebrated technical) • Sector capability is increased LA3 – Improving data quality • Collaboration is enhanced • Sector buy-in is increased People / Culture LA4 – Improve data reporting • Improved investment decision making • Improved relationships between LA5 – Improving our evidence - Interpretation, analysis, and co-investment partners understanding how to use data. Long-term condition and deterioration (RCA/NZTA) modelling; use of non-asset variables (i.e. economic, social, and environmental value) Continuous LA6 – Transport & Road network planning Improvement LA7 – Improving the use of the Business Case Approach RCAs actively progress their AMP • improvement plans LA8 – Improving the ‘line of sight’ - connecting the ‘why’ to programme RCAs effectively meet • delivery improvement milestones Improvement actions are more • LA10 - Managing and leading change efficiently delivered Innovation is increased • LA11 – ‘Sharing the story’ - Communicating and engaging with Delivery of the AMPS for 2021/24 • stakeholders (Governance, Snr Mgrs, etc) NLTP shows improvement on 2018/21 LA12 – Improving alignment with sector approval processes (i.e. GPS, NLTP/IAF, RLTP, LTP, AMP). LA13- Financial, procurement & strategic planning systems – Improved improving alignment internally for improved AMP outcomes. communication in LA14 – Business excellence and managing performance sharing the story LA15 – Enhancing procurement, service delivery & using the CLoS/PM • Improved senior management and governance understanding and in contracts engagement • Support to elected members LA16 – Improving collaborative outcomes in delivering AMP • RCAs enhance their ability to improvement actions & service delivery clearly communicate the investment story LA17 – Supporting innovation and shared knowledge development THE ROAD EFFICIENCY GROUP 6
Enabling a step change in sector transport leadership and capability by December 2021. • Improve public confidence and demonstrate greater value for money from transport investment, by • Providing support and resources to the sector. THE ROAD EFFICIENCY GROUP 7
The REG Programme Objectives • Connecting people to build capability, enable innovation and develop customer-focused systems • Helping the sector to understand the performance of their part in the wider transport system – including performance measurement and turning good data into evidence • Making it easier to work together through systems standardisation and collaboration – including supporting the DEfT roll out • Helping the sector to understand the importance of its role in planning and delivering community outcomes – BCA activity planning • Drive business excellence across the transport sector THE ROAD EFFICIENCY GROUP 8
L&D Links to REG Strategy REG FOCUS 2021 THE ROAD EFFICIENCY GROUP 9
L&D Links to REG Programme F3 REG FOCUS 2021 THE ROAD EFFICIENCY GROUP 10
Authentic Leadership
ICE BREAKER “Building Relationships”
People and Relationships He aha te mea nui o te ao What is the most important thing in the world? He tangata, he tangata, he tangata It is the people, it is the people, it is the people Maori proverb THE ROAD EFFICIENCY GROUP 16
As Leaders We Create Ripple Effects THE ROAD EFFICIENCY GROUP 17
Authentic Leadership • “ Authentic leadership is an approach to leadership that emphasizes building the leader's legitimacy through honest relationships with followers which value their input and are built on an ethical foundation. Generally, authentic leaders are positive people with truthful self- concepts who promote openness ” Wikipedia, May 2015 THE ROAD EFFICIENCY GROUP 18
Authentic Leadership • Developed from Servant Leadership in Early 2000s Bill George, “Authentic Leadership: Rediscovering Secrets to Creating Lasting Value ” • Traits of an Authentic Leader: Ø Self-aware, have good self-esteem, and are genuine Ø Empathetic, lead with mind and heart, and reveal both through actions and emotions Ø Give service before self, and the mission / organisation supercede self-interest Ø Focus on the long term THE ROAD EFFICIENCY GROUP 19
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Authenticity through Emotional Intelligence (EI/EQ) Our ability to recognise and manage our feelings and emotions as well as in others, and manage our relationships Daniel Goleman THE ROAD EFFICIENCY GROUP 22
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Self-Awareness • Fundamental – Building Block of EQ • The skill of perceiving and understanding your own emotions • Recognising emotions as it happens • Understands Strengths and weaknesses Enablers: Ø Mindfulness, Ø Reflection, Ø Feedback from others and Ø Commitment to leadership/personal Growth THE ROAD EFFICIENCY GROUP 24
Self-Regulation (Self-Management) • Managing emotions effectively • Needed for self-mastery, creativity, motivation, dealing with change, success Strategies: • Physical : exercise, sleep, breathing, diet • Mental : reframe, learning, problem solving • Relationships : talking it out: your trusted connections • Modify : plans, work hours, expectations THE ROAD EFFICIENCY GROUP 25
Motivation • Initiative • Optimism • Commitment • Achievement THE WHY? • Our purposes beyond money and status • What brings us meaning and joy? THE ROAD EFFICIENCY GROUP 26
Empathy (Social Awareness / Awareness of Others) • Empathy – Acknowledge others’ views, ask questions to deepen understanding • Make others feel appreciated • Consult with them when it affects them • Active and passive listening • Understand others values, drivers and motivators • Active engagement plan (eg schedule regular time, talk about them, not just projects) • Notice and responding when others need support THE ROAD EFFICIENCY GROUP 27
Social Skills (Relationship Skills) The skill of positively influencing others’ feelings, moods and emotions. Empowering Leader – Leading Inspiring Performance • Leveraging diversity • Influencing • Motivating • Team Building and • Courageous Conversations THE ROAD EFFICIENCY GROUP 28
Multiple Intelligences THE ROAD EFFICIENCY GROUP 29
Reflections on Authentic Leadership It’s about Behaviour: Be a coach, share your knowledge, be open minded, receive feedback with grace and learning in mind, be present in all interactions ( remove the wandering mind ) It’s about Inclusion: Surround with diversity, lean into tension, explore other ideas/lenses with an open mindset, create amazing outcomes It’s about Connections: Across teams, across organisations, across sector It’s about Collaboration: Shared knowledge, shared risk, planning, building and maintaining together (CWA), weary of misuse of titles/power/ego ( unevenness subtly influences relationships ) REG Programme is about Authentic Leadership: Lifting thinking across a sector one person at a time. You are the glue to bring it together! THE ROAD EFFICIENCY GROUP 30
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