1 Current status of conformity assessment What we need to do to - PDF document

Beyond compliance – The role of Conformity Discussion Points Assessment Bodies in improving the effectiveness & efficiency of Management systems What is the real intent of any management systems? Current status of Conformity Assessments. What we need to do to achieve? What is the real intent of any management system? Improve ‘end user’ value perception Help organizations in managing the purpose for which they exist. • Help organization's mitigate their principal risks • - Improve 'end user' value perception – society as a whole - Add value to all other stakeholders Adding value to the organization's customers – effectiveness • Adding value to organization's other stakeholders - efficiency • Future proof your organization Paradigm change Perspect ives Operating Safety Margin Now Ability to maintain Anticipated current performance future demand level Will happen Has happened Operating Past Present Future S afety Margin Reports Interventions Improvements Reviews Planning Risk Management Performance Change management Preventive action Current level of Level of perf ormance t hat Corrective Actions NEEDS performance creates a breach of key st akeholder requirement s � LRQA Slide 89 Measure the Difference 1

Current status of conformity assessment What we need to do to achieve the intent? Overall, unable to meet stakeholders' expectations ? CAB organization and systems • • Does it focus on effectiveness and efficiency ? National level initiatives • • De linked from the business - stands alone ? National level benchmarking amongst CABs - led by Government • • So called compliance driven ? • Isn't it that effectiveness and efficiency are part of so called 'compliance'? • CAB organization and systems Risk based process approach assessment M ak in g t h e co n n ect io n CABs strongly driven by Value Systems • Risk based process approach assessment (as opposed to audit) • Stakeholders Stakeholders Business risks Assessor competence • Cap on Assessor utilization • Top Audit plan management EXEC SU M M ARY f in d in g s Risk based process approach assessment Risk based process approach assessment - System design O r g a n i z a t i o n D e s i g n : t h e a l i g n m e n t o f a l l t h e c o m p o n e n t s o f a n o r g a n i z a t i o n i n t h e i r c o n t e x t O r g a n iz a t i o n D e s i g n : t h e a li g n m e n t o f a l l t h e c o m p o n e n t s o f a n o r g a n i z a t i o n i n t h e i r c o n t e x t Risk management perspectives V is io n / M i s s io n Future direction of V a lu e s /O p e r a tin g p r in c ip l e s Protect everything the business of VALUE S tr a t e g i e s O b je c t iv e s Strategic Turning strategy into S y s t e m s action including S t r u c tu r e C u l t u r e Programme, Project and Change Change Management P e o p le P r o c e s s e s P e r fo r m a n c e M e a s u r e s Operational Day-to-day operations including People, Processes, Information Security, H &S , Business Continuity etc. � LRQA Slide 75 Measure the Difference � L R Q A S l id e 8 3 M e a s u r e t h e D i f f e r e n c e 2

Risk based process approach assessment - System design Risk based process approach assessment Understanding and implementation of process approach Req uiremen ts • Avoid Soft grading • System des ign Outcomes Close Non-conformities only based on root cause identification and systemic Has t h e po t ent ial t o M eets t he req uiremen t s • meet req u irement s w it h a hig h level o f rep eat ab ilit y an d repeat abilit y and t his is corrective actions su st ain ability su stain ab le Safet y M arg in Capability an d System implementation Perfo rmance cap acity Perform ance is achieved through the plan ned and system atic process w ithou t the n eed for interven tion or unplanned effort Assessor competence National level initiatives Initial qualification The goal should be to promote conformity assessment to meet the need of • • economic and social development Continuing Professional Development • Transparent ways • Calibration • Professionally managed • Driven by performance achievement • Multi-stakeholder consultation process • National level initiatives National level initiatives National repository of CABs- only registered bodies should be allowed to • operate in the country Demonstrate more prominent presence in International standard formulation • bodies – ISO Action Plan 2011-2015 encourages this Criteria for registration: • Make management system standards part of educational curriculum at high - fixed premises and necessary adequate facilities • - management system that meets the requirements for certification and school level accreditation National level benchmarking amongst CABs - led by Government • - having a registered capital of not less than certain pre decided amount - having not less than 5 full-time certification personnel in each technical scheme - foreign CAB to meet following criteria over and above the above mentioned ones: - accredited by an AB in its home country - engaged in certification activities for not less than 3 years Any certification personnel to work in one CAB only and not to work with 2 or • more CABs The requirements for CAB to be legal requirements • 3