Your independent health & care champion
Our Vision We exist to ensure that people are at the heart of care. Our dedicated team of staff and volunteers listen to what people like about local health & care services, and what could be improved. These views are then shared with decision-makers, so together we can make a real difference. People can also speak to us to find information about health and social care services available locally. For better health and care in Dorset which is shaped by the voices of local people.
What We Do Engage with local people about health and care services and promoting their involvement in all areas. Provide an information and signposting service for local people so that they can make choices about health and social care services. Monitor the quality of health and care services. Use the voice of local people to influence commissioners and providers. Alert local commissioners & providers, Healthwatch England and the Care Quality Commission to concerns about services.
Achievements • Spoke to over 1000 local people in 2019 • Projects: NHS Long Term Plan, Diabetes Awareness, A&E services, homelessness, cancer support services • 200+ engagement events in 2019 across Dorset • Over 110 volunteers across Dorset, carrying out visits, gathering feedback & supporting promotion stands • Set up a new Steering Group, local volunteers who help us create our Workplan “We would like to thank Healthwatch Dorset and everyone who took part, it’s vital we hear what’s important to local people & where they think we should focus our efforts for the future.” Dorset ICS response to our Long Term Plan report
Workplan 2020/21 • Cancer Support Services in West Dorset – pilot project working with Macmillan & Wessex Cancer Trust • Children & Young People’s Mental Health services – work with young people to influence the CAMHS review • Access to Primary Care – to include work on Learning Disability Health Checks, carers & disabled access • Accident & Emergency Services – gathering feedback from patients at Dorchester & Bournemouth Hospitals • Transport - clear & accessible information, disabled access, older people and rural communities. “it doesn’t make sense to simply design services and hope they work for people; we have to involve people in that process to ensure that the solutions meet the needs.” HWD Steering Group quote
Contact Us Phone: 0300 111 0102 Email: enquiries@healthwatchdorset.co.uk FreePost (no stamp needed): Healthwatch Dorset Find us at: The Bridge, Littledown, Bmth BH7 7BX Web: www.healthwatchdorset.co.uk www.facebook.com/HealthwatchDorset Twitter.com/HwatchDorset www.Instagram.com/Healthwatch.dorset
Recommend
More recommend
