Workforce Innovation Fund Workforce Investment San Francisco (WISF) - PowerPoint PPT Presentation

Workforce Innovation Fund Workforce Investment San Francisco (WISF) December 11, 2013 Building Tomorrow’s Workforce Today

Overview of WIF Grantees 26 Grantees  5 in California Awards ranged from 1.4 to 12 million for 3 years, July 2012-June 2015. • Grants focus on a range of issues: – Employer Partnerships: Business Services/Business Clients, Employer Engagement, Sector Strategies (2, including OEWD) – Populations: Disconnected Youth (2), Housing/Homelessness, Participant Services, Registered Apprenticeship – Infrastructure & Service Delivery: Coordination with Non-Gov’t Partners, Cost Reduction, Data Systems/MIS (3), Online Data Systems, Career Pathways (6), Entrepreneurship (2) – Policy: Integrating Public Workforce with Adult Ed, etc. (System/Policy Alignment), Integrating Services at a Regional Level, Systems/Policy Alignment 2 Building Tomorrow’s Workforce Today

California WIF Grantees Orange County  City and County of San Francisco Los Angeles County  Riverside County  San Mateo County • Sector Strategy & Employer Engagement – Orange County is partnering with employers on training for ICT jobs. – San Francisco is working with the ICT sector to pilot new innovations, and offer training. • Youth – Los Angeles County is aligning multiple youth-serving programs, initiatives, services, and resources in the LA area. – Riverside County is a collaboration between three counties in SoCal to serve youth. • Low English Proficiency (LEP) – San Mateo County and Silicon Valley ALLIES are creating a coordinated strategy across San Mateo and Santa Clara counties for ESL for adults. Award: 3 Building Tomorrow’s Workforce Today

What is Innovation? According to the Department of Labor, innovation is: New & • Interventions – services, tools, Untested strategies, etc. – that are designed for Ideas WIF. • New applications of previous Promising interventions. Ideas • Combinations of previous interventions. • New applications of previous Adapting interventions. Proven Ideas • Combinations of previous interventions. 4 Building Tomorrow’s Workforce Today

A History of Innovation: Sector Strategy New & • 1990’s: handful of unions, community Untested organizations, trade groups do small scale initiatives with foundation support Ideas • Early 2000s: expands to broader base of practitioners and becomes a state policy Promising emphasis in more than 25 states; rigorous Ideas evaluation shows sector strategies can improve outcomes Adapting • Today: Taken as a given in workforce Proven policy/practice; in every DOL grant; next generation strategies being tried Ideas Sector strategies are partnerships of employers within one industry that bring government, education, training, economic development, labor, and community organizations together to focus on the workforce needs of an industry within a regional labor market. 5 Building Tomorrow’s Workforce Today

Next Generation: Sector Strategy & Systems Change New & • Workforce Innovation CoLab Untested • Workforce Innovation Lab Ideas • Integrating Career Pathways Promising • Project-based & Experiential Learning Ideas • Sector-specific Entrepreneurship Adapting Proven • Sector Strategy Ideas As sector strategies come of age, there are opportunities for new innovations and expansion. 6 Building Tomorrow’s Workforce Today

WIF Prototyping • Series of small-scale experiments. • Getting ideas implemented faster, on a smaller scale, and in partnership with industry. • We are not setting out to change the world, but to try things… and learn from mistakes. 7 Building Tomorrow’s Workforce Today

Workforce Innovation in San Francisco Planning Industry Engagement Service Training Delivery 8 Building Tomorrow’s Workforce Today

Workforce Innovation in San Francisco Workforce Innovation Employer Profiles Project CoLab with IDEO Planning Data & Performance Capacity Building Tracking Industry Engagement Service Training Delivery 9 Building Tomorrow’s Workforce Today

Workforce Innovation in San Francisco Planning Industry Other Pilots Engagement Career Navigation Application Service Training Delivery Mayor’s Office of Civic Innovation txt2wrk 10 Building Tomorrow’s Workforce Today

Workforce Innovation in San Francisco Planning Industry Engagement Entrepreneurship Training Service TechSF Delivery Project-based Learning Enroll 420 Place 335 11 Building Tomorrow’s Workforce Today

WIF Evaluation By focusing on change at both the service delivery and the systems levels , and by requiring rigorous evaluation of each investment, ETA seeks to ensure that these investments form the basis for broader change and continuous improvement in the operation of the public workforce system. By adding new value for our customers, ETA seeks to contribute to the identification and documentation of evidence-based practice within the field of workforce development. 12 Building Tomorrow’s Workforce Today

Department of Labor WIF Goals: 1. Deliver services more efficiently and achieve better outcomes, particularly for vulnerable populations. 2. Support both system reforms and innovations that facilitate cooperation across programs and funding streams. 3. Ensure that education, employment, and training services are developed in partnership with specific employers or industry sectors and reflect current and future skill needs. 4. Emphasize building knowledge about effective practices through rigorous evaluation and translating “lessons learned” into improved labor market outcomes, the ability to bring such practices to scale in other geographic locations and increased cost efficiency in the broader workforce system. 13 Building Tomorrow’s Workforce Today

Service Delivery Innovation: 14 Building Tomorrow’s Workforce Today

12/6/2013 SMS Job Applications SMS ~ Short Message Service ~ Text Messaging 1

12/6/2013 How We Began A Single-day hackathon where teams of strangers unite around an idea and present a solution to “ deliver personalized, actionable information to people that are least likely to be online. ” 2 www.txt2wrk.net 2

12/6/2013 Barriers to Entry Job seekers may be qualified for work, but face additional barriers to entry 3 www.txt2wrk.net 3

12/6/2013 SMS Job Offers 4

12/6/2013 User Flow 1. Input Information 2. Match People 3. Notify Job Seeker 4. Send Application to Employer 5. Employer Contacts Job Seeker 5 www.txt2wrk.net 5

12/6/2013 66 www.txt2wrk.net 6

12/6/2013 Benefits for Job Seekers • Search for work 24 hours/day • Instant application process • Jobs matched to your skill set • Overcomes literacy and technology barriers 1 hr/day 24 hrs/day 7 www.txt2wrk.net 7

12/6/2013 Benefits for Job Placement Agencies • Reduce unnecessary office visits • Track retention rates • Generate metrics to show efficacy automated tracking 8 www.txt2wrk.net 8

12/6/2013 Txt2wrk Roadmap Pilot Version 2 • Work with a CBO to understand • Synthesize learnings from pilot workflow and update design based on feedback • Develop txt2wrk solution for • Prove out the model at increased existing or new CBO workflow scale • Integrate txt2wrk solution into • Explore features for long term job CBO workflow seeker data gathering and • Evaluate performance of txt2wrk collecting additional performance and identify adjustments or measures additional features 9 www.txt2wrk.net 9

12/6/2013 10 www.txt2wrk.net 10

12/6/2013 11 www.txt2wrk.net 11

12/6/2013 12 www.txt2wrk.net 12

12/6/2013 13 www.txt2wrk.net 13

12/6/2013 Technology High Tech Low Tech 14 www.txt2wrk.net 14

12/6/2013 Learning from the community 15 www.txt2wrk.net 15

12/6/2013 Pilot with San Francisco 16 www.txt2wrk.net 16

12/6/2013 more information at www.txt2wrk.net 17