Window Cleaning and High Dusting Services Request for Proposal (RFP) Pre-Offer Conference December 21, 2017 Window Cleaning & High Dusting Services RFP
WELCOME Ivy Silva - Procurement Officer Aviation Department Carmen Hauer - Terminal Services Manager Phoenix Convention Center (PCC) Mario Casillas - Event Services Manager Window Cleaning & High Dusting Services RFP
NO CONTACT PROVISION Section 43-34 & 43-36 of the City Code OFFEROR THAT VIOLATE THIS POLICY OFFEROR THAT VIOLATE THIS POLICY S WILL BE DISQUALIFIED WILL BE DISQUALIFIED TRANSPARENCY POLICY IS IN EFFECT (Submittal Section – page 85-88) Window Cleaning & High Dusting Services RFP
QUESTIONS & ANSWERS (Q&A) Only WRITTEN questions will be accepted • Some answers will be available today • ALL answers via addendum will published on web https://www.phoenix.gov/solicitations/1350 NOTE: Responses to written answers supersede verbal answers Window Cleaning & High Dusting Services RFP
Q&A DEADLINES Submit questions by January 5, 2018 - Due: 11:00 a.m. local Phoenix time - Email: ivy.silva@phoenix.gov Answers available by January 12, 2018 on https://www.phoenix.gov/solicitations/1350 Window Cleaning & High Dusting Services RFP
OFFOR SUBMITTAL DEADLINE Tuesday January 23, 2018 @11:00 a.m. (local Phoenix time) Late offer will be DISQUALIFIED Window Cleaning & High Dusting Services RFP
OFFOR SUBMITTAL LOCATION Aviation Department Office Building 2485 East Buckeye Road, Phoenix, AZ 85034 Window Cleaning & High Dusting Services RFP
EVALUATION CRITERIA Contractor Qualifications and Experience 0-300 points Staff Qualifications and Experience 0-250 points Method of Approach 0-250 points Cost 0-200 points Total Available Points 0-1000 points Window Cleaning & High Dusting Services RFP
CONTRACT TERM - Three (3) years (on or about June 1, 2018) PLUS - 2 one-year renewal option* * Exercised at sole discretion of the City Window Cleaning & High Dusting Services RFP
OFFEROR MINIMUM QUALIFICATIONS Experience - Offeror / Company Minimum of 5 continuous years of experience immediately preceding submission of its offer References : “Years in Business” “ Customer Reference List ” Minimum of 3 prior and continuous years in the last 5 years and satisfactory References Commercial window/glass cleaning management services – at least 1 facility utilizing 50’ lift or larger to provide interior cleaning Window Cleaning & High Dusting Services RFP
OFFEROR MINIMUM QUALIFICATIONS cont. Experience - Onsite Manager (Phoenix Convention Center & Aviation Department) Minimum of 3 continuous years of experience within the last 5 years - leading workgroup in a 24/7 facility under strict time constraints to accomplish work. Supervising the use or have utilized 50’ or larger lift and/or scaffolding in completing the required services. Resume - 3 pages + References x 3 Window Cleaning & High Dusting Services RFP
REQUIREMENT Statement of Bonding Ability Paragraph 23 - Section I (Solicitation Instruction) A letter from a bonding or insurance company stating the Offeror can: 1) qualify and 2) procure the performance bond required in the solicitation* *Offer received without the required statement of ability to secure a performance bond may be considered non-responsive . Window Cleaning & High Dusting Services RFP
REQUIREMENT Performance Bond Paragraph 24 - Section I (Solicitation Instruction) $30,000 Required immediately after notice of award Acceptable forms of a Performance Bond Bond Cashier Check Certified Check Money Order or Certificate of Deposit (CD) by local Phoenix bank Window Cleaning & High Dusting Services RFP
REQUIREMENT Security Procedure (Badging) Paragraph 40 – 44, Section III paragraphs 17- 19 Aviation Department Phoenix Convention Center (PCC) Window Cleaning & High Dusting Services RFP
REQUIREMENT Insurance Commercial General Liability • General Aggregate: $5.0 million Automobile Liability • Combined Single Limit: $5.0 million Window Cleaning & High Dusting Services RFP
OVERVIEW - SCOPE OF SERVICES Window Cleaning & High Dusting Services Interior and Exterior window / glass cleaning services Up to 85 feet of buildings Participating Departments Aviation Department Phoenix Convention Center (PCC) One contract You are required to provide pricing to locations for both participating departments Window Cleaning & High Dusting Services RFP
OVERVIEW - SCOPE OF SERVICES Aviation Department Cleaning Frequency & Locations 1. Frequency : 4 times / year (subject to change) 2. Locations (Exhibit A) Aviation Department Office Building Terminals 2 Terminal 3 & 4 (including sky train stations) 44 th Street Sky Train Station Rental Car Center (RCC) Bus Maintenance Facility (BMF) Facility & Services Complex Operations Center Executive Terminal 500 S. 24 th Street Building Fire Station 19 Command Center Window Cleaning & High Dusting Services RFP
Exhibit A – Aviation Dept. (example) Window Cleaning & High Dusting Services RFP
OVERVIEW - SCOPE OF SERVICES Phoenix Convention Center (PCC) Cleaning Frequency & Locations 1. Frequency : 2 times / year (subject to change) 2. Locations (Exhibit A) Phoenix Convention Center • West Building • North Building • South Building Symphony Hall Herberger Theater Oprpheum Theater Window Cleaning & High Dusting Services RFP
Exhibit A – PCC (example) Window Cleaning & High Dusting Services RFP
SCOPE OF WORK Carmen Hauer Terminal Services Manager (Aviation Dept) Mario Caillas Event Services Manager (PCC) Window Cleaning & High Dusting Services RFP
DELIVERY OF OFFER 1 original signed offer 4 hard copies 1 e-copy (native format) on CD-ROM or USB drive Window Cleaning & High Dusting Services RFP
OFFER FORMAT Compile Your Offer: • Tab 1 - Table of Contents with page numbers • Tab 2 - General Information a. Statement of Bonding Ability (paragraph 23 of Section I) • Tab 3 - Qualifications / Experience – Offeror / Company a. Executive Summary (5 pages) to demonstrate that that it meets the minimum qualification and have substantial experience in completing the work stated in the RFP. b. Additional required information (see page 66) c. References • Tab 4 - Qualifications / Experience – Onsite Manager a. Executive Summary (2 pages) to explain how the proposed onsite manager meets the minimum qualification. b. Resume (not to exceed 3 pages) c. References x 3 Window Cleaning & High Dusting Services RFP
OFFER FORMAT cont. Compile Your Offer: • Tab 5 - Method of Approach Executive Summary (15 pages) to address: a. Cleaning schedule preparation with least impact to operation b. Communication plan to ensure City and Department Representatives are informed of any issue c. Walk-through inspection process after each service d. Quality assurance plan e. Equipment or method to be utilized for each service location f. Safety plan for employees and public • Tab 6 - References • Tab 7 - Pricing • Tab 8 - Submittal Section • Tab 9 - Signed Addenda (if applicable) Window Cleaning & High Dusting Services RFP
QUESTIONS & ANSWERS Window Cleaning & High Dusting Services RFP
Window Cleaning & High Dusting Services Pre-Offer Conference THANK YOU FOR ATTENDING!
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