Why measure impact? Stay competitive in the new funding environment - PowerPoint PPT Presentation

Why measure impact?  Stay competitive in the new funding environment  Improve accountability and transparency  Improve performance  Know that your activities are having a positive impact on beneficiaries and your community

What is the key barrier to demonstrating the impact of community-based organisations? Because of the complexity of the connection between health promotion activities and eventual health outcomes, it is not realistic to measure the effectiveness of a health promotion program against community-level health outcomes

Social change results from It is not realistic to the complex interaction of benchmark the success of individual and social factors health promotion activities and is contributed to by against the achievement of many partners eventual health outcomes Contribution to Change Methodology Secondary evidence can be Evaluation resources are best used to demonstrate how spent measuring the these outcomes will achievement of outcomes contribute to community- within the direct control and level change when influence of the organisation accumulated over the long term

1 Create a theory of change to show how WAAC activities contribute to population outcomes 2 Evaluate the extent to which the activity is achieving the intended outcomes for participants Evaluation process 3 Monitor the evaluation data in real-time to continuously improve programs and respond to the changing needs of communities 4 We draw on social research to create an evidence-based pathway of influence from individual outcomes to population outcomes

We use secondary research to demonstrate We measure the quality of our services by asking our how the program outcomes contribute to clients to provide feedback about their experiences. positive outcomes for our clients beyond their We use this information to determine if our services participation in our programs. are professional, relevant, trusted, safe and inclusive – key indicators of a quality service. We survey out clients and program We use secondary research to demonstrate participants to measure the how the outcomes achieved by our services and effectiveness of each program programs impact our community.

WHY DO THEY CHOOSE WAAC SERVICES AND PROGRAMS?

Key program outcomes

Key program outcomes