Who are Care first? Professional counselling, information and advice - PowerPoint PPT Presentation

Mar 10, 2024 •435 likes •549 views

Employee Assistance Programme Who are Care first? Professional counselling, information and advice service offering support for issues arising from home or work. Complements existing Human Resources, management and employment policy

Employee Assistance Programme
Who are Care first? Professional counselling, information and advice • service offering support for issues arising from home or work. Complements existing Human Resources, • management and employment policy and procedure. Provides an opportunity to discuss problems away • from the workplace independent of the situation.
How to use Care first Counselling Helpline available 24 hours/day • Assessment – how does this affect your work? • Contract with telephone counsellor • Face to Face counselling • Information Specialist services • Online Counselling via http://carefirst-lifestyle.co.uk/ • Management consultancy & advice • Critical incident management •
Issues … loss and change … domestic violence changes at work • • housing redundancy • • relationship difficulties promotion • • bereavement • relocation • separation/divorce • bullying and • family problems • harassment physical abuse • financial difficulties • drug/alcohol/substance • health problems • problems gender issues eating disorders • •
Management Service Does not substitute for usual manager and • employee relationships Managing change • Effective workplace performance • Changes at work • Consultancy, advice and support • Traumatic incidents •
Care first Information Information Specialists • Wide range of issues • Information booklets • Confidential, Freephone service Monday to • Friday 8 am to 8 pm
Lifestyle
Confidentiality Only broken in exceptional circumstances Threat to the life of another person • Child protection & Vulnerable Adult issues • Risk to the security of the organisation •
Who are the counsellors? Professionally qualified with a minimum of • Diploma level training. Members of the British Association for • Counselling and Psychotherapy. Checked by Criminal Records Bureau. • Extensive experience e.g. NHS clinical • psychology, GP Practice, private psychotherapy practice and agencies such as Relate and Cruse. Personal qualities and organisational • experience.
Counselling, Information and Advice 24 Hours a day every day of the year Counselling and I nformation 0800 174319 On-Line: www.carefirst-lifestyle.co.uk Username: abu001 Password: pa1872au www.welshframework-zest.co.uk Organisation code: WF1

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